Back

BMW of Cincinnati North

Cincinnati, OH

4.6
1,153 Reviews

105 W Kemper Rd

Cincinnati, OH

45246

Directions

By Type

1,153 Reviews of BMW of Cincinnati North

April 28, 2020

This Is the 15 car,my family has purchased from this dealership.Every time i go there.I know I will be satisfied with the service from there sales team.It a pleasure working with Brad Schutz,and Norm More

by BRADFORD4251961
Recommend Dealer
Yes
Employees Worked With
Norm Dexter, Brad Schultz
Apr 30, 2020 -

BMW of Cincinnati North responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The BMW of Cincinnati North Team

April 08, 2020

Clay, Brian, Royan top marks I don't really choose a dealership based on the people; because I want a specific car they have on the lot. But it was a pleasant surprise to find the More

by BCONTHEROAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Moorhead , Brian Williams
Apr 17, 2020 -

BMW of Cincinnati North responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The BMW of Cincinnati North Team

April 07, 2020

Great service and attention to detail by all involved. Remote purchases are challenging, but the team made it go smoothly. Thank you very much. Can’t wait to receive the vehicle in a few days. More

by CWJONESVT
Recommend Dealer
Yes
Employees Worked With
Jeff Robinson, Sophie Kidd
Apr 17, 2020 -

BMW of Cincinnati North responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The BMW of Cincinnati North Team

March 25, 2020

Not a premium experience My experience with the sales person (Brad Schultz) was very good. Unfortunately the car (750i) was not delivered to us in the condition that I expect More

by THOLE104
Recommend Dealer
Yes
Employees Worked With
Brad Schultz
Mar 27, 2020 -

BMW of Cincinnati North responded

Thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. We would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact us directly at your earliest convenience. Sincerely, The BMW of Cincinnati North Team

March 25, 2020

Excellent Service Norm was great to work with as was Jeff. It was a great buying experience. I would recommend them to friends in the future. Very punctual and strai More

by repeatcustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norm Dexter, Jeff Robinson
Mar 25, 2020 -

BMW of Cincinnati North responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The BMW of Cincinnati North Team

March 24, 2020

2020 X6 Great experience. Brian was on top of everything, and I felt like I was treated fairly the entire time. I would highly recommend Brian and BMW North. More

by JOHN.WILKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Williams
Mar 25, 2020 -

BMW of Cincinnati North responded

We cannot thank you enough for your wonderful review of BMW of Cincinnati North and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The BMW of Cincinnati North Team

March 23, 2020

The staff at Jake Sweeney BMW north are friendly, accommodating, and professional. They cater to your needs in an unrushed manner and make you feel appreciated. Their attitude and culture are appa More

by BRENTHARPER1965
Recommend Dealer
Yes
Employees Worked With
Tim Gabbard, Norm Dexter, Dana Eby
Mar 24, 2020 -

BMW of Cincinnati North responded

Thank you for sharing your experience with us, Brent. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The BMW of Cincinnati North Team

March 23, 2020

Scam Artist My wife purchased a 2017 Porsche Cayenne S back in January of this year the experience was the worst car buying that we have ever had in our life. The More

by Kbrown9446
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Clay Moorhead
Apr 08, 2020 -

BMW of Cincinnati North responded

Mr. Brown was informed of the mileage discrepancy way before he ever set foot in our showroom. He then shows up unannouced at the dealership only to complain that the vehicle was not ready for his non-appoitment and the price not good enough. Even though nothing we did for him seemed to satisfy him, he still insisted on buying the vehicle while being very rude to our employees. As far as the rear window shade, it was never part of the transaction. We try very hard to satisfy each and every one of our clients sometimes at a great expense, however in this case the customer was detemined to be unhappy no matter how hard we tried.

March 20, 2020

The team was great. They were very knowledgeable and accommodating. Although our sales rep, John, was dealing with multiple customers at least once, he always made us feel like a priority and didn't rus More

by JESSICA.RAWE
Recommend Dealer
Yes
Employees Worked With
Jon Ogden
Mar 23, 2020 -

BMW of Cincinnati North responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The BMW of Cincinnati North Team

March 19, 2020

comfortable, helpful, kind, knowledgeable, friendly This was a really nice experience. All my questions were answered in a friendly and helpful way. Jon was great to work with and showed interest in More

by tbirkenhauer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The business officers, Jon Ogden
Mar 23, 2020 -

BMW of Cincinnati North responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Sincerely, The BMW of Cincinnati North Team

...
10
...