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BMW of Catonsville - Service Center

Baltimore, MD

4.6
421 Reviews

421 Reviews of BMW of Catonsville - Service Center

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May 31, 2022

Brittany was great she’s very Knowledgeable of the brand and reassured me that I was in great hands….she’s the best More

by Madmarc30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sigis Skirpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Korey Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

BMW of Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 17, 2022

Jamie is always a please to work with. Very committed to ensuring her customers receive the best service possible. Thank you for the excellent customer service. More

by tayvon.greene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Brenneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

BMW of Catonsville responded

Hello Tayvon, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 30, 2022

I brought my 21 4series here for my first service. From the moment I arrived I was impressed! Brittany greeted me with a smile and a tour of the facility to enjoy as I waited. In less than an hour More

by epsavoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

BMW of Catonsville responded

Hi Epsavoy, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

April 30, 2022

Neil was great and the tech that fixed the problem was top notch! Thank you! More

by Mccormicktt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

BMW of Catonsville responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Catonsville. We hope you continue to choose us for all your automotive needs! Take care!

April 29, 2022

Neil Taylor is an excellent service person. I have been working with him for years. He is consistent and very professional. A joy to work with. Reliable, dependable and straightforward. More

by Vwashington25
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Neil Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2022 -

BMW of Catonsville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Catonsville! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 08, 2022

Jamie has bee6my service advisor for years she's very professional, friendly and knows her stuff. Jamie is always honest and always does her best to make sure I'm satisfied with all work done. Jamie alwa More

by Maingurl1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Brenneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

BMW of Catonsville responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

March 31, 2022

Very nice clean kind & friendly workers. .especially Brittany she helped me ,made me smile and made sure to check in with me so my wait didn’t seem long at all 👌🏾 More

by Cools10022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

BMW of Catonsville responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

March 31, 2022

It’s always a pleasure going to BWI for services. Their service is efficient and their staff are always professional. More

by Mking0701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

BMW of Catonsville responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

March 30, 2022

If you need your BMW serviced, go see Brittany Hill at BMW of Catonsville. Thank you Brittany for taking care of my car as usual. More

by harper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2022 -

BMW of Catonsville responded

Hello Harper, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 29, 2022

BMW of Catonsville has always been good to me. 10/10 for service advisor Ricky Catalan! More

by LW
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ricky Catalan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

BMW of Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

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