BMW of Catonsville

Ultimate BMW Experience Gary and Sigis is the ultimate team at BMW of Catonsville. The first no haggle dealership experience ever. After getting no where in South Florida for Gary and Sigis is the ultimate team at BMW of Catonsville. The first no haggle dealership experience ever. After getting no where in South Florida for a M235i, I contacted BMW of Catonsville as they were showing a listng on cars.com. Within a few days and a few emails back and forth, the deal was solidified and ready to go. Flew up to Maryland 2 weeks later and exactly what we discussed remotely was exactly the price given to me. In and out of the dealership within an hour. Thank you guys so much. Loving the car and experience! More

Exceptional Customer Service and Satisfaction My Husband and I purchased our first BMW. During the whole entire process we experienced exceptional customer service. Starting with the initial gree My Husband and I purchased our first BMW. During the whole entire process we experienced exceptional customer service. Starting with the initial greeting we received from Benn Edwards, (BMW Client Advisor); right up to the crash course we received on how to operate the vehicle we just purchased. We would highly recommend the BMW of Catonsville dealership to purchase your first or next BMW. You will not be pressured or stressed out any way. Larry Cash who works in the Finance Dept will assist you in any way that will work according to your financial budget. Great team... Ask for Benn Edwards, he is a very courteous, professional and knowledgeable Client Advisor. You will be very satisfied,,,we are. Tina and Mike R. More

Great Buy and good service I recently bought a BMW 328xi from the BMW of Catonsville, and found the service and the transaction process to be very thorough. I would definitely r I recently bought a BMW 328xi from the BMW of Catonsville, and found the service and the transaction process to be very thorough. I would definitely recommend the dealership. They were proactive and took care of the sales process very well. - Shawn More

BMW of Catonsville My husband and I attended a BMW event on September 20. From the moment we entered, we were greeted cordially. I specifically asked for a salesperson My husband and I attended a BMW event on September 20. From the moment we entered, we were greeted cordially. I specifically asked for a salesperson who did not pressure clients. We were referred to Jeff Beck, and the experience from 10 AM to 5 PM was exceptional. He answered every question we asked, searched for the car which met our needs, and never once showed impatience when something did not work out. Although we had a preowned car in mind to purchase, we found a new car which was exactly what we were looking for. Larry Cash was the financial guru who had more papers on his desk for the sale of one car than we could imagine. He got us through all of it in a timely manner. Every aspect of the day was terrific, although tiring! BMW provided a lovely lunch for their clients and made every effort to make us comfortable. Each person in the queue whom we needed to see was very cordial. Kudos to the BMW "Genius", Justin, who had more information about the car to give us than we were able to process. But...he is available any day for an encore. More

Warm and welcoming sales associate with a lot of knowledge. I purchased a car and my sales associate was Arnita Wilson. She immediately greeted me with a smile and asked about what I was looking for. After a co I purchased a car and my sales associate was Arnita Wilson. She immediately greeted me with a smile and asked about what I was looking for. After a couple of minutes of understanding my needs, Arnita told me of the options that were available. When looking at the options, Arnita always put more importance into finding something that I really liked rather than trying to sell me something that was more than I could afford or even just try to sell me something. She actually also called around a couple of other dealerships to see their inventory. After I narrowed down my choices, we went on a no pressure test drive where with her wealth of knowledge, Arnita told me everything I had a questions about and more! When we returned to the dealership, I greatly appreciated Arnita's no pressure approach to buying a car as she strives to make you feel comfortable first. I even saved $2,500 dollars on my car comparable to other dealerships thanks to Arnita!! I had a great experience and I would definitely recommend Arnita to anyone looking to buy a new car. She is very professional, courteous, patient, and kind. More

Purchase of BMW X5 2015 Hi Folks.If you want a 5 STAR service please get in touch with Joe Rivera.He is the right salesman.It cannot be a better experience for us ! Very Prof Hi Folks.If you want a 5 STAR service please get in touch with Joe Rivera.He is the right salesman.It cannot be a better experience for us ! Very Professional and keep up the the good work!.Thank you for helping us in settling with our new 2015 X5! Over the above Joe even took additional step in fixing the stain of my trade in cars mat!.Thank you Joe! Best Regards,Rajiv More

Great customer service at BMW of Catonsville I recently purchased a 435i Convertible and it was a wonderful experience at BMW of Catonsville. Jeff Beck was great to work with an really knows his I recently purchased a 435i Convertible and it was a wonderful experience at BMW of Catonsville. Jeff Beck was great to work with an really knows his stuff. Justin Allen showed me all the features on the car and took all the time I needed. These two gentlemen were just as excited for me a I was with the car. I had a few after market items installed and Cindy Hahn in service organized everything and got it all done ahead of schedule. This dealership put me first and I highly recommend. More

Excellent Dealership Arnita Wilson was a great representative for the company in assisting with our purchase of a 2013 BMW 750i factory executive demo vehicle. Everyone we Arnita Wilson was a great representative for the company in assisting with our purchase of a 2013 BMW 750i factory executive demo vehicle. Everyone we met was extremely helpful and professional. They all went the extra mile to ensure we were completely satisfied. I would definitely recommend Arnitia and BMW of Catonsville to anyone considering a BMW. More

Did not act in good faith Several days ago I emailed the dealership regarding a used 2014 328i. After confirming that the car was still available, I stated what I was willing t Several days ago I emailed the dealership regarding a used 2014 328i. After confirming that the car was still available, I stated what I was willing to pay and that funding was already in place. The day before my wife and I were to visit I received an assurance from the salesman that the sales manager had reviewed my offer and was "willing to work with it". After a 45min drive the next day my wife and I test drove the car and prepared to discuss the numbers. It was at this point that the sales manager informed us that he would not sell the car at the price we were told he would "work with". The sale price he presented was the original price I saw online! He then attempted to pressure us into using BMW financing to cover the higher price. Now don't get me wrong. The asking price wasn't bad, but who pays asking price? To not even offer us ANY sort of reduction is plain insulting! If they couldn't do the deal at the price we offered they should have been honest and told us BEFORE we made that long drive! They baited us into driving all the way to their dealership only to switch the deal when we got there. All seemed to be well until we arrived in person. We will NEVER buy from them and will recommend the same to our circle! More