BMW of Catonsville

New X1 with Dylan - 5 Star Service! My husband and I started to work with BMW of Catonsville on the purchase of a new X1. From the start it was very smooth and the process couldn't have My husband and I started to work with BMW of Catonsville on the purchase of a new X1. From the start it was very smooth and the process couldn't have been easier. Dylan our salesman and BMW expert made the buying process seamless and so far our best car buying experience. We will be recommending BMW of Catonsville and Dylan to anyone looking for a BMW. 5 Star service all the way. Thanks Dylan! More

Excellent Sales Rep My experience with BMW of Catonsville and Lonnie was both friendly and professional. I left with a great vehicle and a great deal information on BMW. My experience with BMW of Catonsville and Lonnie was both friendly and professional. I left with a great vehicle and a great deal information on BMW. My wife was very impressed with the cleanliness of the facility and the time Lonnie spent with us answering questions regarding the BMW. More

Purchase at BMW of Catonsville, MD Joe Rivera offered me a great vehicle buying experience where it was a win-win transaction! The staff was friendly and accommodating! I'd recommend Joe Rivera offered me a great vehicle buying experience where it was a win-win transaction! The staff was friendly and accommodating! I'd recommend to all of my acquaintances. More

Superb CPO 750Li at BMW of Catonsville I loved the whole online experience of buying a CPO 2014 750Li loaded from JOE RIVERA. He is wonderful and answered all my questions thru email, text, I loved the whole online experience of buying a CPO 2014 750Li loaded from JOE RIVERA. He is wonderful and answered all my questions thru email, text, etc. Multiple ways to communicate with him and always prompt. He was transparent with the vehicle and sent me all the info on the car with pictures, service history, car fax and new pictures. I put down some initial cash to hold the car, negotiated a lower price and uber'd to the dealership. I test drove the car, went over all the electronics with Jake(BMW Genius)., and drove home in this cruise liner. The enthusiasm of Joe and young Jake was wonderful. Jake was as enthusiastic about BMW's as I was when I saw the baseball field as a child. The exeperience was great and I highly recommend and ask for JOE RIVERA. More

Benn is awesome I bought a 2011 bmw z4 an in amazing condition. Benn Edwards was an outstanding salesman throughout the whole process. He was very attentive of my eve I bought a 2011 bmw z4 an in amazing condition. Benn Edwards was an outstanding salesman throughout the whole process. He was very attentive of my every message. Since i live in VA and this dealership is located in MD it was quite a drive to make, so Benn made sure that I only had to make the one drive to pick up the car. Very helpful and polite. 10/10. More

Buying a used SUV My experience with BMW of Catonsville and Benn Edwards was both friendly and professional. I left with a great vehicle and a great deal. I would defin My experience with BMW of Catonsville and Benn Edwards was both friendly and professional. I left with a great vehicle and a great deal. I would definitely recommend this dealership to any of my friends. More

2016 BMW X5M Purchase at BMW of Catonsville I originally ordered my 2016 X5M through another dealership, but shortly after the order was placed, the salespersons behavior changed for the worse a I originally ordered my 2016 X5M through another dealership, but shortly after the order was placed, the salespersons behavior changed for the worse and I opted to abandon that order and try again at the top-rated dealership in Maryland. I was immediately impressed with the customer service, the ease of purchase, and the personal feel to the process that BMW of Catonsville offers. Joe Rivera was my salesperson and he is incredible at his job. Joe always had time for me and my questions. He walked me through the ordering process, showed me the different options, made personal recommendations, and thoroughly explained each step of the process to me. He also volunteered the Service Center Delivery option to me, which I couldn’t make work due to my schedule. Throughout the process, Joe kept me informed. He quickly tracked down information when I had questions, and constantly kept me updated on my build status. When my vehicle was ready, Joe explained the shipping and delivery process, and when my X5M arrived Joe had everything in order (paperwork, service department, accessories, etc...). I especially appreciate that after my purchase, Joe still wants to be my point man and have me run all BMW-related needs (service, winter tire purchases, etc..) through him. I’m not kidding when I say he is my personal concierge at BMW of Catonsville. Manny, the dealership manager, is another star here. This dealership truly cares about customer service and the customer experience. Joe and Manny helped me with my vehicle choices and saved me, through their advice and experience, from several ordering mistakes . Manny always checked in to make sure I was happy with the service and always offered himself to be available if I ever needed anything. I am completely happy and satisfied with my salesperson, Joe Rivera, manager Manny, and the entire service department, especially my service manager, Neil Taylor. The service department runs like a well-oiled machine. You drive in, inspect the vehicle, sign a few documents, inspect your loaner, and out you go. Pick up is the reverse of this. Fast, efficient, and with a smile! And my X5M? Wow, I smile every day I drive this vehicle. She growls, she lunges, she is so stable and nimble...and boy does she move! Thank you Joe! Thank you Manny! You run a first class operation. I am thankful to have had you be part of my BMW X5M ordering and purchase process and look forward to continuing to work with you in the future. Well done! More

Easy Process - Knowledgeable Staff Leased a new 2016 328i X Drive. Process could not have been easier. Highly recommend this dealership. Benn Edwards was great. Good communicator an Leased a new 2016 328i X Drive. Process could not have been easier. Highly recommend this dealership. Benn Edwards was great. Good communicator and patient with my first entry into leasing and the luxury car market More

Very good buying experience with Lonnie Overby Lonnie was very efficient and helpful in helping us find the right BMW 535i. He was easy to deal with in regards to agreeing on a price and the other Lonnie was very efficient and helpful in helping us find the right BMW 535i. He was easy to deal with in regards to agreeing on a price and the other details involved in purchasing the car. Their pricing is very competitive and I would highly recommend Lonnie and the dealership when buying a new or used BMW. More