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BMW of Catonsville

Catonsville, MD

4.9
2,399 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6700 Baltimore National Pike

Catonsville, MD

21228

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Showing 2,399 reviews

March 18, 2021

Benn was GREAT. Not pushy, took his time to accommodate my family on a busy day. Treated us with courtesy and we can't say nothing wrong, best car buying experience. 5 Stars. Mr. Lee (GM) was the best man More

by Obed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benn Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lee
Mar 19, 2021 -

BMW of Catonsville responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Catonsville! We hope you continue to choose us for all your automotive needs! Take care!

March 18, 2021

Brian Brennan is a wonderful client advisor. He is kind, patient, and knowledgeable, and made every effort to make shopping for a car a pleasurable experience. I really enjoyed working with him on my purch More

by Jim K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

BMW of Catonsville responded

Hello Jim, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Catonsville! We hope you continue to choose us for all your automotive needs! Take care!

March 17, 2021

Errol is the man!! He gives excellent customer service and very good deals I really recommend you seeing him once you get to the dealership More

by Abdul B. Kamal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Errol D’Souza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

BMW of Catonsville responded

Thank you for sharing your response to Errol's outstanding customer service! We look forward to your next visit! Take care!

March 15, 2021

John Treat in sales and Shane Simpson in finance were spectacular to work with. They both made the car buying experience very easy and best in class. Definitely go see them and they will take care from y More

by DRICH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Simpson , John Treat
Mar 16, 2021 -

BMW of Catonsville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 15, 2021

Jamie B. the Service advisor was excellent. She is very knowledgeable and kept me updated every step of the way. She took care of all the paperwork and communication with the warranty company. I honestly a More

by Muhammad z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Brenneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

BMW of Catonsville responded

Hello Muhammad, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any further questions, please give us a call. We're always happy to help! Take care!

March 14, 2021

I had a wonderful experience at the Catonsville BMW. Jae lim was very helpful in finding the exact car that I wanted. He was very friendly and patient throughout the entire process. I got a great deal on my More

by Kassyzhang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

BMW of Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 10, 2021

I have the best experience from this Catonsville BMW. Jae Lim my sales person made everything easy and smooth transaction on my BMW purchase. I will recommend to all my family members. He is my go to BMW g More

by lourockx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

BMW of Catonsville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Catonsville! Thanks again for the recommendation, and have an amazing day!

March 10, 2021

I stay with Catonsville location solely to be serviced through Keon. On numerous occasions, I have called Keon and addresses my concerns and questions. Recently I had to install a monitor for my insurance More

by Psleonard1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keon Tobin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

BMW of Catonsville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any further questions, please give us a call. We're always happy to help! Take care!

March 07, 2021

Welcoming staff. Sales representative, Errol D’Souza, was knowledgeable and provided excellent customer service. One of the best car buying experiences I have had. Highly recommended! More

by wingsdufly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Errol D’Souza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

BMW of Catonsville responded

We strive for a high level of customer satisfaction in all aspects of our dealership. If you have any further questions, please don't hesitate to reach out!

March 07, 2021

Shoutout to Jae Lim @ BMW of CatonsvilleJae was Shoutout to Jae Lim @ BMW of Catonsville Jae was excellent in helping me with the process of buying my M240. He was very responsive and great to More

by Jimmy H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

BMW of Catonsville responded

Jimmy, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

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