Back

BMW of Carlsbad

Carlsbad, CA

4.3
855 Reviews
BMW of Carlsbad is a proud member of the nationwide network of AutoNation dealerships. As America's Most Admired Automotive Retailer, AutoNation has over 300 dealership locations representing 33 manufacturer brands with stores in over 18 states. Since 1996, AutoNation has sold and serviced over 13,000,000 new and pre-owned vehicles. There are many benefits to being part of the AutoNation family. Below we have outlined some reasons why you should choose BMW of Carlsbad for all your automotive needs.
Contact Dealership

1060 Auto Center Court

Carlsbad, CA

92081

Directions

By Type

Showing 855 reviews

April 06, 2011

ABSOLUTELY HORRIBLE!!!! **STAY AWAY** I have been in a ABSOLUTELY HORRIBLE!!!! **STAY AWAY** I have been in a family of owning BMW's, Mercedes Benz's, and Range Rovers my WHOLE life. For those of you who More

by rambobentley2
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Justin Beck, Mike Hayden
March 23, 2011

Having the option to chose among many dealers in San Diego, I chose Encinitas for their friendly customer service, straight talk and depth of knowledge - all exhibited by Peter Gautille. No attitude, no More

by BASBMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Gautille
March 16, 2011

BMW Encinitas is top notch and it all starts with its sales reps. My rep Peter Gautille was well versed on each model. He truly helped me select the right vehicle. The other BMW dealerships in the are More

by Jack Swisher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Gautille
March 15, 2011

Peter was friendly and accommodating, and was very knowledgeable about the car he was selling (328i). That was an almost new car, and the price ended up being OK after some negotiation of the price a More

by maximu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Gautille
March 08, 2011

What a great dealership!! I bought a new X5 and they couldn't have been nicer. From Sales, to Service to Parts for Floor Mats...everyone was super helpful. They took care of my trade in, gave me a bet More

by acjoseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wood, Steve Yumeno, Mac Nguyen,
March 08, 2011

Buying a new car has always been a ridiculously stressful event: the waiting, the negotiations, the hidden extra fees. Not so at BMW Encinitas. Steve and Dennis made the process absolutely easy. While Ste More

by joehagg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Uyeno and Dennis Houman
February 19, 2011

We already bought 3 cars with this dealer, Steve Uyeno is our internet Sales Manager. He is courteous, friendly, a straight shooter,and he got this down, it was Fantastic buying experience. I'm recommended h More

by damon926
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Uyeno
August 22, 2010

I was in contact with a salesman about a trade in and used car purchase. My son brought the car in for appraisal. The salesman called me and he was upset that I brought the car in without calling him fi More

by tennis_addict99
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Don't remember
August 08, 2010

Very poor customer service. After 7 BMWs in 20 years, Encinitas BMW has convinced me to buy Porsches and Mercedes. Be careful! I had a warranty claim and was denied coverage by the general manager. The More

by eabondy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Cook
March 22, 2009

CPO BMW - Certified Pre-owned crash damage vehicle is what i was sold. There are no standards applied to inspection, selection or refurbishment. BMW NA told me its my problem, not theirs and to go poun More

by jerrycd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Johnson (GM), Juan (sales), Service Manager
...
85