BMW of Carlsbad

I have bought a new car every two years most of my life (I am 80), so take this review seriously. First, this dealer is superb. They have high integrity and will accommodate you any way they can. Second (I am 80), so take this review seriously. First, this dealer is superb. They have high integrity and will accommodate you any way they can. Secondly and should be first, Charles, our salesman, was the very best. The most patient and articulate guy who LOVES BMW’S. He is a genuinely nice man who really helped us work towards a deal that was painless. He also dealt with our trade in fairly. Please seek him out if you want to buy a BMW! More

HIGHLY SATISFIED! ! We discovered the most welcoming and hospitable client agent at BMW Carlsbad, PJ Fadaiian is by far the most effective partner any auto buyer could ! We discovered the most welcoming and hospitable client agent at BMW Carlsbad, PJ Fadaiian is by far the most effective partner any auto buyer could hope to work with!! PJ is "the man" from initial contact at the dealership to follow up on service and satisfaction... not to mention he had great snacks to keep me from getting hangry. In all seriousness, my husband and I were helping our daughter purchase her first car with her own money, and it was a happy bonding experience thanks to the sales team at BMW Carlsbad. I will absolutely be a return customer in the future and highly recommend using BMW of Carlsbad for anyone seeking a new or used vehicle. More

Thank you BMW of Carlsbad. I love the service and professionalism I receive here each visit. I love the service and professionalism I receive here each visit. More

The service manager did not respond to calls or texts. Terrible service and I have been long time extra satisfied customer of BMW Carlsbad. This is the second time this service manager dropped the ball an Terrible service and I have been long time extra satisfied customer of BMW Carlsbad. This is the second time this service manager dropped the ball and what is most concerning seemed completely oblivious and not that least bit apologetic. I hope BMW Carlsbad takes these reviews seriously and takes reasonable necessary corrective action. More

Everyone was professional and the dealership was clean, well appointed, and had great AC!! The sales manager, sales and finance guys were very knowledgeable and helpful. well appointed, and had great AC!! The sales manager, sales and finance guys were very knowledgeable and helpful. More

Dealership is very nice they give you a very good attention and they have plenty of inventiry attention and they have plenty of inventiry More

Everything was smooth and fast. The sales man was transparent and professional. The manager passed buy and checked if we need any help with other things... The sales man was transparent and professional. The manager passed buy and checked if we need any help with other things... More

DROPPED OFF MY BMW X3 FOR A TRANSMISSION SERVICE AND COULD SMELL SOMETHING BURING. TECHNICAN FOUND SOME LEAKS. MY SERVICE ADVISOR OMAR, TOOK CAR OF MY BMW CONCERNS AND ALLOWED ME TO KEEP LOANER BMW FOR COULD SMELL SOMETHING BURING. TECHNICAN FOUND SOME LEAKS. MY SERVICE ADVISOR OMAR, TOOK CAR OF MY BMW CONCERNS AND ALLOWED ME TO KEEP LOANER BMW FOR A FEW DAYS LONGER THEN EXPECTED. BEST SERVICE THANK YOU More

The buying process was super simple. They're associated with Autonation, so the price you see online is the price you pay. They'll include some optional fees in the quotes, but you can They're associated with Autonation, so the price you see online is the price you pay. They'll include some optional fees in the quotes, but you can remove them if you don't want them. Tamara was good at getting me the information I was looking for and I never felt pressure to come in and/or make a decision. After the purchase, there was a hiccup regarding the condition of the vehicle, but it was eventually worked out. Service manager Jorge was great in helping us get the best outcome. More