BMW of Carlsbad

Our purchasing experience of our new BMW at Encinitas BMW was stress free and actually enjoyable.We were particular impressed with Mr Juan Duff's knowledge and explanation of the vehicle's operation. Staff was stress free and actually enjoyable.We were particular impressed with Mr Juan Duff's knowledge and explanation of the vehicle's operation. Staff were timely, knowledgable courteous and professional . This is not our first luxury car purchase however it is the first purchasing experience that we can truthfully say was stress free and enjoyable. More

The best car buying experience to date. Patient, honest and easy. Very easy to work with. Jordan and Jessica are an excellent team. Don't bother going any place else. and easy. Very easy to work with. Jordan and Jessica are an excellent team. Don't bother going any place else. More

Dealing with BWW Encinitas was terrific. They were very friendly and very attentive to my needs. They provided me with exceptional service, had the perfect car for me and went out of their way to take ca friendly and very attentive to my needs. They provided me with exceptional service, had the perfect car for me and went out of their way to take care of me. Each and every employee I dealt with from sales to parts to F&I were all polite, eager to offer assistance and knowledgeable about the products and services I was asking about. I really enjoyed the menu process in sales and F&I. A great store with great employees!!! I would recommend them again and again. More

Excellent service from Juan Duff. Very professional . Followed thru even after the sale to find out if everything is OK with vehicle. Have recommended him to friends if they are in the market for a BMW. Followed thru even after the sale to find out if everything is OK with vehicle. Have recommended him to friends if they are in the market for a BMW. More

Mike was an excellent salesman and assisted me through the entire process. The price was negotiated fairly and quickly. Once the transaction was completed, Mike continued to call to make sure that I was h the entire process. The price was negotiated fairly and quickly. Once the transaction was completed, Mike continued to call to make sure that I was happy wiht my purchased and to see if there features that I was unsure of how to operate. More

It was a pleasure working with Mike Wille over a few months to identify & purchase our first BMW. Mike provided us with a lot of information and was patient while we took our time to find the right car. months to identify & purchase our first BMW. Mike provided us with a lot of information and was patient while we took our time to find the right car. We were impressed with the fact that he never made us feel under pressure to make a decision. He also took very good care of us during the purchase process once we decided on the car. Jeffrey Dodds, the Finance Manager, was also tremendously helpful with the purchase process, the financing and helped with all things needs to get the car ready & out. I also had a great experience interacting with Mark Price, from the Service Department, for the first oil change & options installation. More

BMW of Encinitas truly made my car buying the best experience I have ever had. From START to FINISH, my experience was 5 star! The management staff was absolutely stellar and all the employees were experience I have ever had. From START to FINISH, my experience was 5 star! The management staff was absolutely stellar and all the employees were top notch. The quality of the people, vehicles, experience was just the best and I haven't stopped talking about this dealership to my friends and family! More

About nine months ago I got on a waiting list for a 1M. I knew the wait would be long because of the limited availability of these highly sought after cars. Up to the day the car was delivered to me, BMW I knew the wait would be long because of the limited availability of these highly sought after cars. Up to the day the car was delivered to me, BMW of Encinitas, and especially Mike Wille did an outstanding job supporting my many inquiries, questions, and requests on order status and on the car itself. The wait was long, and I'm sure I became a pest from time to time. Regardless, I really believe I couldn't have been treated any better or more professionally by Mike and the rest of the staff. I should also add that BMW of Encinitas did not engage in price gouging, like many other dealerships did for this limited production car. The entire new car purchasing process was a very positive experience and I would highly recommend contacting Mike Wille at BMW of Encinitas for any new car purchase. More

Taking advantage of a Costco dealer link, my experience with the Encinitas team was much better than I expected. I mmediately after Elizabeth and I connected through email, all the way to when I returned with the Encinitas team was much better than I expected. I mmediately after Elizabeth and I connected through email, all the way to when I returned to pick up my new X5, she treated me with respect and with appreciation for my business. Elizabeth was very welcoming of my partner as well within the discussions and purchase / delivery processes. I would highly recommend Elizabeth as her style of selling was in sync with my own purchasing hopes for non pressure, real truth experience. I believe Elizabeth offered me the best deal she had to offer, and she continues to reach out to me even after the purchase is complete. More

I thought the staff at BMW of Encinitas was professional and helpful and did what they could to meet my needs for my trade in. Because of some computer issues, I did have to go back a couple of times to ge and helpful and did what they could to meet my needs for my trade in. Because of some computer issues, I did have to go back a couple of times to get my satelite and my BMW Assist working and to re-do some paperwork (which was to my benefit). But overall, it was a good experience and the sales staff was very knowlegable and friendly. More