BMW of Buena Park

Danny Lee was courteous, knowledgeable and very accommodating to our schedule. I ordered the car 6 weeks ago and the car was delivered with specifications exactly as we requested. Price was as agr accommodating to our schedule. I ordered the car 6 weeks ago and the car was delivered with specifications exactly as we requested. Price was as agreed and transaction went very smoothly. More

Dealership is very well maintained. Employees are professional and friendly. We went for a free multipoint inspection and Scott explained everything very clearly. Great service. professional and friendly. We went for a free multipoint inspection and Scott explained everything very clearly. Great service. More

Don't like this place. Not very knowledgeable, inaccurate and mostly they are strictly driven by money. Not looking out for their customers. Never will go to this place. and mostly they are strictly driven by money. Not looking out for their customers. Never will go to this place. More

If you come into this dealership, its no pressure from any of the sales advisors. I can highly recommend Tai Khurram, he helped me get into my 2021 BMW M3 Competition. He is very knowledgeable and friendl any of the sales advisors. I can highly recommend Tai Khurram, he helped me get into my 2021 BMW M3 Competition. He is very knowledgeable and friendly and provides very good customer service. As far as service advisors go I can also vouch that Sam (service manager) has a good team behind him. He ensures that his customers are comfortable and confident that his techs are doing their jobs right. The shop foreman, Kenny also provides great support and knowledge for those who have questions in regards to service being done to their cars. He provided me continued support even after the service was done without hesitation. I can recommend and suggest this dealerships to my friends and family and its going to be tough to find another dealer at this time. More

Great experience from start to finish. My SA, Charlie, was excellent!!! Excited to drive my new 5 series! was excellent!!! Excited to drive my new 5 series! More

Great location off the 5 freeway. Always a minimum two hour wait. Waiting area small throughout and not many choices in snacks or beverages. Never a loaner avaiable. hour wait. Waiting area small throughout and not many choices in snacks or beverages. Never a loaner avaiable. More

I went into the dealership for loud fan diagnostics. They wanted to charge two separate diagnostic fee as fan related to cooling and AC systems. The service rep wanted to justify it is not excessive and all wanted to charge two separate diagnostic fee as fan related to cooling and AC systems. The service rep wanted to justify it is not excessive and all will be okay as long as I get the recommend services done. Also, he told me the second diagnosis request when I was going to pick up the car after four days at shop. And my request for car old parts were not given. More

Hard to trust their finance and specially sales person & service - normally need more transparency will fix service - normally need more transparency will fix More

It was a very simple and straight forward process working with Kevin and the team on purchasing our vehicles. We will definitely make more purchases! with Kevin and the team on purchasing our vehicles. We will definitely make more purchases! More