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BMW of Buena Park

Buena Park, CA

Overview
Reviews
Vehicles
4.6
937 Reviews
BMW of Buena Park is the best place around for new BMW vehicles, used cars for sale, and expert BMW service. Our expansive showroom features one of the largest inventories of new BMW vehicles in the area, as well as having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, next to House of Imports at the corner of Dale St and Auto Center Drive
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6750 Auto Center Drive

Buena Park, CA

90621

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Showing 937 reviews

November 24, 2021

Helpful, responsive, supportive, flexible. Sales and service staff were friendly and never pushed the sale or service vs presenting information and letting the customer make the decision based on best a More

by Paulhauffen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Dec 03, 2021 -

BMW of Buena Park responded

Hi Paulhauffen, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

November 23, 2021

Danny lee work faster and very kindly person we are happy at this time will come back next car and share my friend buena park BMW. More

by jaekim909
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
danny lee
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Nov 26, 2021 -

BMW of Buena Park responded

Hi, thank you for your kind review; we are happy to pass along your comments to Danny here at BMW of Buena Park! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 22, 2021

Thank you to Juan Carlos who took care of my tire needs. He reviewed my driving style and recommended the perfect tires for me.. plus a $70 rebate from the manufacturer! More

by Lizward2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Carlos
Report | Print
Nov 25, 2021 -

BMW of Buena Park responded

Hi, thank you for your kind review; we are happy to pass along your comments to Juan here at BMW of Buena Park! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 22, 2021

Service writer was courteous and informed me of all work that would be done. Dealership provided a comprehensive health check on my BMW including a paper and video copy. Car was ready when promised and clea More

by Osmersm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian
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Nov 25, 2021 -

BMW of Buena Park responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

November 19, 2021

Everyone at BMW Buena Park was genuinely friendly and happy to help. They made me feel relaxed and welcomed. More

by Pamkinpoo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Santiago
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Nov 24, 2021 -

BMW of Buena Park responded

Hi, it is great to read such wonderful comments about your experience with us! Feel free to stop by if you ever need any more help.

November 18, 2021

They ask if you need a shuttle when booking the service appointment, but they don’t have shuttle service when you show up. Service advisor (Linda) not very friendly and if you don’t purchase any extra serv More

by Labib.peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Linda
Report | Print
Nov 22, 2021 -

BMW of Buena Park responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (714) 598-3738 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

November 17, 2021

I appreciated for kindly support whenever I visited.I I appreciated for kindly support whenever I visited. I always satisfied all of your service. More

by Seung Won Ha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gonzalez, Juan, Sydney Thorp
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Nov 21, 2021 -

BMW of Buena Park responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2021

Appointment on time. Everything was good and detail. I always will bring my cars to get service , no questions asked. More

by RealChris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo, Sydney Thorp
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Nov 17, 2021 -

BMW of Buena Park responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 11, 2021

My experience with my service adviser Linda, has always been attentive, helpful, and friendly. Always a pleasant experience! More

by rudyreyesrt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Service advisor
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Nov 14, 2021 -

BMW of Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 11, 2021

I had stuff missing from by vehicle service adviser Lind was grate but my important documents registration and title and insurance bag was missing also the owners Manuel was not there. More

by Bhavesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Julia, Sydney Thorp
Report | Print
Nov 14, 2021 -

BMW of Buena Park responded

Hi Bhavesh, we appreciate you taking the time to respond. The staff at BMW of Buena Park take our reviews very seriously. Please call our General Manager at (714) 598-3738 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

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