BMW of Buena Park

Runaround on true cause of issue with three visits and 5 loaner/rental vehicles later, which was finally solved with the service manager’s help (Tim, who was very helpful). The prices are predatory and exp loaner/rental vehicles later, which was finally solved with the service manager’s help (Tim, who was very helpful). The prices are predatory and exploitative.at any dealership and BMW BP is taking it to a whole new level. I was encouraged to replace my windshield wipers despite them being in perfect condition (one of the many items they tried to upswell me on). More

Clean, service excellent experience, helpful and good followup on everything from beginning to end. Will continue to use even when service warranty expires. followup on everything from beginning to end. Will continue to use even when service warranty expires. More

It was an excellent customer service, the seller was very kind and he helped me a lot kind and he helped me a lot More

great service. in and out - very efficient! will be back again for my next service. the video of the tech showing the overall vehicle health is a great informative tool. thank you! again for my next service. the video of the tech showing the overall vehicle health is a great informative tool. thank you! More

Representatives not attentive to customers. Customers stand and nobody asks if they need help. Takes a while. stand and nobody asks if they need help. Takes a while. More

All of the staff was super professional and helpful. Everything that was needed for my car was thoroughly explained to me, and various price packages were explained with no additional pressure to go for Everything that was needed for my car was thoroughly explained to me, and various price packages were explained with no additional pressure to go for the higher-priced ones. Highly recommend this dealer More

The worst car dealership ! Brennan made a mistake with The worst car dealership ! Brennan made a mistake with my new lease. I have reached out to me many many times and he never replied. Very unprofessi The worst car dealership ! Brennan made a mistake with my new lease. I have reached out to me many many times and he never replied. Very unprofessional person and place ! More

The employees where very help full in every way. They help very quickly on getting u the right deal. Will definitely go back! help very quickly on getting u the right deal. Will definitely go back! More

What an incredible and enjoyable experience of purchasing an X5 xDrive45e from BMW of Buena Pak. From the moment we walked into the dealership to the time we picked up our vehicle, we always received wa an X5 xDrive45e from BMW of Buena Pak. From the moment we walked into the dealership to the time we picked up our vehicle, we always received warmth welcome and greets from happily associates. We worked with Samantha Hernandez through the entire purchasing process. At first, we were a little worried as this was our first getting a plug-in hybrid and also buying a vehicle that is not on the lot due to a high demand but short on supplies, but all of our questions and concerns were answered in comfortable full details with breeze. During the transition period where the vehicle was being shipped from the manufacture, Samantha always kept us in the loop weekly on the status of our vehicle. On the day we picked up our new vehicle, we worked with both Samantha, and Peter Choe from the finance department. We were amazed that Peter knows a lot more about the vehicle than other sales associates from different dealerships we went to. The whole entire paperwork process went smoothly in no time. This is a top notch service we have ever received in purchasing a vehicle. We highly recommend anyone to come here and purchase their next vehicle. More

I like the dealership's active manner toward their customer. The dealership was overall clean. customer. The dealership was overall clean. More