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BMW of Buena Park

Buena Park, CA

4.6
941 Reviews
BMW of Buena Park is the best place around for new BMW vehicles, used cars for sale, and expert BMW service. Our expansive showroom features one of the largest inventories of new BMW vehicles in the area, as well as having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, next to House of Imports at the corner of Dale St and Auto Center Drive
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6750 Auto Center Drive

Buena Park, CA

90621

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Showing 941 reviews

January 20, 2022

The problem I took the car in for didn't get fixed, so I have to go back. The Lyft service provided was poor, couldn't locate my home and the driver drove way too fast. that's not a BMW problem but they m More

by duncanjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Torres
Jan 25, 2022 -

BMW of Buena Park responded

Hi, we appreciate you taking the time to respond. The staff at BMW of Buena Park take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (714) 598-3738 to discuss what we can do to help.

January 19, 2022

My vehicle was properly serviced and the staff was courteous and professional. It was my time servicing the car for an oil change and fluids. I brought my car in at 10 am and it was not ready until More

by Kathryn Hermosillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joua Cha
Jan 22, 2022 -

BMW of Buena Park responded

Hello Kathryn, thank you for taking the time to leave us your honest feedback. We regret your experience with us here but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (714) 598-3738. We hope to hear from you. Take care!

January 18, 2022

Joshua was very professional, courteous. Knowledgeable & very attentive. He advised of no pressure/ hassle repair!! More

by Flalunio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua
Jan 21, 2022 -

BMW of Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

January 17, 2022

I got great customer service and all the agents were super helpful and cordial pleased More

by vsalazar59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Carillo
Jan 21, 2022 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Jan 21, 2022 -

vsalazar59 responded

Thank you for your service specially Christopher Carrillo for his wonderful customer service and courtesy,

January 17, 2022

I’ve been coming to this dealer for service for 7 years. The service advisors are all very helpful and they do take good care of the car while it’s getting serviced. More

by Stardesire7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Vivian, Sydney Thorp
Jan 21, 2022 -

BMW of Buena Park responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Buena Park. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 17, 2022

Chris Carillo provide me with world class customer service and answered all my questions about the service More

by Etivactc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Carillo, Sydney Thorp
Jan 20, 2022 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 17, 2022

She didnt explain much what they will do before the service. Not friendly at all. More

by jcn8199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda
Jan 21, 2022 -

BMW of Buena Park responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (714) 598-3738 -- we hope to hear from you soon.

January 12, 2022

We were really impressed with our sales rep Danny. He was very courteous and knowledge about the X5 we purchased. He kept us informed with the X5 we Eventually purchased while the vehicle was being serviced More

by Tessgarcia1038
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Jan 21, 2022 -

BMW of Buena Park responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 12, 2022

They are always very pleasant. As well as being very knowledgeable and providing excellent customer service. More

by mgzbmr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Torres
Jan 21, 2022 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 12, 2022

This Dealership Has An Excellent Staff That Provides Great Customer Service Even After The Deal Is Done!!! More

by Flashyd6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica & Gregory Martinez , Sydney Thorp
Jan 21, 2022 -

BMW of Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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