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BMW of Buena Park

Buena Park, CA

4.6
934 Reviews
BMW of Buena Park is the best place around for new BMW vehicles, used cars for sale, and expert BMW service. Our expansive showroom features one of the largest inventories of new BMW vehicles in the area, as well as having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, next to House of Imports at the corner of Dale St and Auto Center Drive
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6750 Auto Center Drive

Buena Park, CA

90621

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Showing 934 reviews

April 04, 2024

Buena Park is awesome! All staff there are kind and approachable. You’re acknowledged before you reach the front doors and ensure that you feel valued regardless if you lea More

by daisyx1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Thomas
Apr 05, 2024 -

BMW of Buena Park responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 03, 2024

Courteous service advisor, able to explain what’s going on in your car and why it needs the recommended repairs. More

by rac_0255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Gonzales
Apr 05, 2024 -

BMW of Buena Park responded

Hi, we appreciate your positive review about your recent experience with us! Feel free to stop by if you ever need any more help.

March 26, 2024

Fast, easy to work with, very responsive. We bought a brand new X5, and we were thrilled with the experience. The BMW Genius, Peter, helped us with getting familiar with the infotainment syst More

by mleebouma1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aimee, Pedro
Mar 29, 2024 -

BMW of Buena Park responded

Hi, we are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 25, 2024

Scott did a great job of taking care of me and my BMW. Was able to go above expectations and get me in and out quickly. More

by BeemerBuddies
Recommend Dealer
Yes
Employees Worked With
Scott Book
Mar 26, 2024 -

BMW of Buena Park responded

Hi, we are very happy we could provide you with a positive experience! If you need more help, our team is available to talk -- safe travels!

March 25, 2024

It was for a recall and I made a rteservation ahead of time. They should have been able to provide a loaner car. More

by bpierce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Castillo
Mar 28, 2024 -

BMW of Buena Park responded

Hi, thank you for taking the time to share your feedback with us. We would like the opportunity to address your concerns. Please reach out to us directly at (714) 598-3738 when you have a chance. Thank you, and we look forward to hearing from you.

March 22, 2024

***DO NOT PURCHASE EXTENDED WARRANTY/MAINTENANCE PACKAGE FROM THIS DEALERSHIP*** They rip you off, no customer care, no transparency, deceitful and disgusting. I would never recommend this dealership to my More

by Nomorebmw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Danny Lee, Don Vong
March 18, 2024

It was my first time visiting BMW Buena Park. Scott book was really gentle and we have a good conversation. More

by SSKIM23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott book
Mar 22, 2024 -

BMW of Buena Park responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Buena Park. If you ever need help, just give us a call. Happy motoring!

March 14, 2024

Brandon my service writer was very good and polite. He greeted me after I checked in. He told me what my service consisted of. He let me know about how long it would take. About 1/2 way thru my More

by twotan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Mar 15, 2024 -

BMW of Buena Park responded

Hi Twotan, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Buena Park! If you ever need help, just give us a call. Happy motoring!

March 13, 2024

For the positive I found the dealership to be very organized and professional. In sales, Mario Garcia was very helpful courteous and knowledgeable. For the negative I had left two jackets in the ve More

by dontynan@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
March 08, 2024

When I purchased my car here, I was in and out in under 2hrs. It was a great experience. However, I arrived this past Monday for an “express service” oil change and just got my car back this morning (T More

by Scott C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
Mar 11, 2024 -

BMW of Buena Park responded

Hi Scott, thank you for leaving this detailed feedback about your experience with our dealership. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (714) 598-3738 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

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