BMW of Buena Park

Scott the service advisor was knowledgeable and friendly. He kept me informed throughout the entire process. He kept me informed throughout the entire process. More

Arrived at 8:58 AM for my 9 AM appointment. Was greeted within minutes with a cone for the roof, but waited another 20 min for my service advisor to come out. He apologized for the wait, was Was greeted within minutes with a cone for the roof, but waited another 20 min for my service advisor to come out. He apologized for the wait, was translating for another guest. From that point forward, it was pretty much a flawless experience. They offered recommended but unrequired add-ons that my previously purchased extended warranty did not cover, so I politely declined. The car came back serviced and washed immaculately within stated times. Waiting experience inside was pleasant, very clean without a blaring TV screen. I will be back as it was overall a quite positive experience. More

Excellent service provided by Brittany the fleet manager. Was in and out in under an hour! Was in and out in under an hour! More

Easy to make appointment online, got in the next day. Waiting for service for and getting the car returned wasn’t quick probably due to them being very busy. Staff was professional, thorough, patient, Waiting for service for and getting the car returned wasn’t quick probably due to them being very busy. Staff was professional, thorough, patient, answered all my questions. I was satisfied with my experience. More

Fast & very communicative agent that was assigned to me. Very good service. Will surely come back again if in need of a new car. Very good service. Will surely come back again if in need of a new car. More

Minh was great sales he got everything ready for me and mad the whole transaction easy from A to Z . mad the whole transaction easy from A to Z . More

Very knowledgeable staff here at BMW Buena Park. I worked closely with Veronica Gutierrez, General Sales Manager and Yoojin Chang. I was able to custom order my 2022 BMW X5 xDrive45e during a time w I worked closely with Veronica Gutierrez, General Sales Manager and Yoojin Chang. I was able to custom order my 2022 BMW X5 xDrive45e during a time when cars have somewhat of a delay BUT my car was right on target and time for order, delivery and purchase. Everything was a smooth as could be since the day we made contact with Veronica. She followed up almost immediately and kept me in the loop about everything and anything for regarding my car. You would be in the best hands if you visit BMW of Buena Park. I am soo glad for my experience that I will definitely refer all my friends and family here. Yoojin was responsible the final signing of my vehicle and showing me everything about my vehicle. All the technology is soo advanced now in the BMW’s so she took her time setting up my phone and setting up my BMW app. Overall such a great experience and would love to do business with BMW of Buena Park again. More

Excellent customer service, Scott was really friendly and available to understand my situation in regard to the vehicle available to understand my situation in regard to the vehicle More

The service dept was unable to resolve my check engine issue, will come back again to fix it. issue, will come back again to fix it. More

Great, good, reliable and friendly. Will go back again when we need another car. Thanks! Will go back again when we need another car. Thanks! More