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BMW of Buena Park

Buena Park, CA

4.6
934 Reviews
BMW of Buena Park is the best place around for new BMW vehicles, used cars for sale, and expert BMW service. Our expansive showroom features one of the largest inventories of new BMW vehicles in the area, as well as having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, next to House of Imports at the corner of Dale St and Auto Center Drive
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6750 Auto Center Drive

Buena Park, CA

90621

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Showing 934 reviews

July 04, 2024

I took my BMW to have an oil change service. When I got it back I noticed they disconnected my dashcam. I understand they are maybe trying to protect something proprietary. However, they did not More

by Bogdan M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not remember
Jul 04, 2024 -

BMW of Buena Park responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (714) 598-3738 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

June 27, 2024

I was deeply moved by the cleanliness, promptness, and kindness. I am truly grateful to Daniel, who is in charge of my car. I am always impressed by his kindness, promptness, and efficiency. More

by Loveshj120
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
Jun 28, 2024 -

BMW of Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 27, 2024

I returned my lease of 3 years with 28k miles and you counted and charged me for every minor scratch when if fact it looks brand new. I would like your too superviser to contact me. Because this is highl More

by Douglas and christina ogawa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Macaela Barrios and the supervisor today on 7/27 on Wednesday at around 4;45 pm
Jun 29, 2024 -

BMW of Buena Park responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

June 22, 2024

The best BMW service center and customer service representative. I would recommend this service center to my family and friends who owned a BMW. More

by Ger Gonzales
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Book
Jun 24, 2024 -

BMW of Buena Park responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 20, 2024

One price for used car, at least Sandra didn’t pay attention to my shoe I hope lol More

by Visaltea
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandra
Jun 21, 2024 -

BMW of Buena Park responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

June 16, 2024

they were very quick and efficient. they were very considerate of my time constraints and got me out in time for my appointment More

by lgiannetti.mercer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 18, 2024 -

BMW of Buena Park responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2024

Fantastic customer service at this location! My rep David C. made sure everything went smoothly and all my cars needs were taken care of in a timely manner. More

by Molanigirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Castillo
Jun 13, 2024 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 12, 2024

This was a very pleasant experience, Chris Carrillo was a true professional and even though I wasn’t planning on spending so much money he worked with me and made it reasonable, I would definitely recommend More

by javierbenites3120javier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carrillo
Jun 13, 2024 -

BMW of Buena Park responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

June 11, 2024

Everyone is very professional, They offer a Great & Fast Service, I highly recommend to everyone More

by Mike23339
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Jun 13, 2024 -

BMW of Buena Park responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 10, 2024

Ali, Eric and Jordan all took care of us. They have been great to work with. Thank you all for your help and courtesy. Much appreciated. Highly recommend this dealership. More

by mychellegarcia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali, Eric and Jordan
Jun 13, 2024 -

BMW of Buena Park responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Buena Park! We appreciate your recommendation of BMW of Buena Park and we hope to be of service again in the future.

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