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BMW of Buena Park

Buena Park, CA

Overview
Reviews
Vehicles
4.6
940 Reviews
BMW of Buena Park is the best place around for new BMW vehicles, used cars for sale, and expert BMW service. Our expansive showroom features one of the largest inventories of new BMW vehicles in the area, as well as having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, next to House of Imports at the corner of Dale St and Auto Center Drive
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6750 Auto Center Drive

Buena Park, CA

90621

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Showing 940 reviews

March 30, 2023

Kevin He is General Manager, Buena Park BMW. I met him. and I've got great support and help. For buying my BMW car, I contacted southern Cali BMW dealers. I contacted, and I talked with lots of More

by yoonjeong park
Recommend Dealer
Yes
Employees Worked With
Kevin
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Apr 03, 2023 -

BMW of Buena Park responded

Yoonjeong, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 30, 2023

Came for my normal service and as usual, did a great job! Juan, my advisor for years, helped me out and made sure everything was great. He actually discovered something that I didn't notice and made sure it More

by DriverEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Gonzalez
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Apr 03, 2023 -

BMW of Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 30, 2023

The technical conversations were clear, precise and professional. The atmosphere was very welcoming and friendly. The service team went above and beyond to insure my vehicle needs were taken care of, More

by TheRisSoCool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Book, Daniel, Manager (didn’t get name).
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Apr 04, 2023 -

BMW of Buena Park responded

Hello, Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 28, 2023

Ian provided quick and excellent service. I appreciated how professional and expedient his service was! Thank you Ian! I will be back at Buena Park BMW service center in the future! More

by CristinaM
Recommend Dealer
Yes
Employees Worked With
Ian Sampson
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Mar 31, 2023 -

BMW of Buena Park responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Buena Park. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 27, 2023

Had to wail almost a week to have my car ready, and the cost was very high. I was disappointed. More

by lmottram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know.
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Mar 30, 2023 -

BMW of Buena Park responded

Hello, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (714) 598-3738 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

March 27, 2023

I was not happy with my car not being ready and washed when I went to pick up my car. More

by Dv1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan
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Mar 30, 2023 -

BMW of Buena Park responded

Hello, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (714) 598-3738. We hope to hear from you.

March 24, 2023

Jonathan is nice and took care of my vehicles. He gave me options on how to I can be able to afford the service fee. He’s helpful and always keeps me updated. More

by mdoncall_77
Recommend Dealer
Yes
Employees Worked With
Jonathan Deras
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Mar 28, 2023 -

BMW of Buena Park responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 24, 2023

Appointments On time Dispatcher did not advise that the car has been ready and been waiting for almost half an hour More

by Csanchez1757@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Samson
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Mar 29, 2023 -

BMW of Buena Park responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

March 23, 2023

At a recent visit I was quite satisfied with your service and kindness above expectation More

by postahs
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andrew
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Mar 27, 2023 -

BMW of Buena Park responded

Hello, we are so happy to read such a great review about BMW of Buena Park! If you need more help, our team is available to talk -- safe travels!

March 23, 2023

they did a great job and explained everything regarding the needed service. was impressed on how fast they completed the service. More

by jbischof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Deras
Report | Print
Mar 27, 2023 -

BMW of Buena Park responded

Hello, we are pleased to hear you had such a positive experience with us. Drive safe, and we'll see you on the road.

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