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BMW of Buena Park

Buena Park, CA

Overview
Reviews
Vehicles
4.6
918 Reviews
BMW of Buena Park is the best place around for new BMW vehicles, used cars for sale, and expert BMW service. Our expansive showroom features one of the largest inventories of new BMW vehicles in the area, as well as having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, next to House of Imports at the corner of Dale St and Auto Center Drive
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6750 Auto Center Drive

Buena Park, CA

90621

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Showing 918 reviews

April 27, 2023

I had an excellent service with Chris Carrillo. Extremely friendly, knowledgeable, and attentive with my car. I will definitely return for future services. More

by cano.esme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carrillo
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May 01, 2023 -

BMW of Buena Park responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

April 25, 2023

My service writer Chris was fantastic! He kept me informed the entire repair process. He made sure my service requests were met. Thank you Chris. More

by stevelward
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
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Apr 27, 2023 -

BMW of Buena Park responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

April 25, 2023

Took my X7 in for repair. No communication, terrible service, they chipped my hood and wouldn't share the drop-off photos they took. After 9 days in their repair shop, I drove More

by julirod78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher
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Apr 28, 2023 -

BMW of Buena Park responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (714) 598-3738 to discuss what we can do to help.

April 23, 2023

Smooth, courteous service. Chis and his team were fantastic! My new BMW dealership for sure! More

by Danny
Service Time
Recommend Dealer
Yes
Employees Worked With
Christopher
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Apr 27, 2023 -

BMW of Buena Park responded

Hi Danny, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

April 23, 2023

Minh provided excellent customer service my wife and I appreciate Minh for his patience and excellent customer service. More

by Robert Gonzalez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Minh
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Apr 27, 2023 -

BMW of Buena Park responded

Hi Robert, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 22, 2023

Bad service no follo up call for costumer satisfaction I m NO HAPPY WITH THE CAR More

by Tony bonilla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brittney cerna
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Apr 27, 2023 -

BMW of Buena Park responded

Hi Tony, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (714) 598-3738 -- we hope to hear from you soon.

April 21, 2023

Excellent service and excellent service advisor, very accommodating in addition to completing every thing the car needed not to mention the perfect timing. More

by shukrisharabi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Book
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Apr 27, 2023 -

BMW of Buena Park responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 21, 2023

Friendly, courteous sales agents Danny and Jason. Smooth transaction. Only issue is car missing a standard accessory. Since car is transferred from another dealership, it's not Buena Park's fault. More

by JS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Danny, Jason
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Apr 27, 2023 -

BMW of Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 21, 2023

I have always been very satisfied when I come in great service and friendly staff. More

by Pieces
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Apr 27, 2023 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 20, 2023

Professional and great customer service. Will definitely come back again. Also service didn’t take long. More

by Vazquezd5060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graciano Perez
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Apr 28, 2023 -

BMW of Buena Park responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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