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BMW of Buena Park

Buena Park, CA

Overview
Reviews
Vehicles
4.6
942 Reviews
BMW of Buena Park is the best place around for new BMW vehicles, used cars for sale, and expert BMW service. Our expansive showroom features one of the largest inventories of new BMW vehicles in the area, as well as having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, no purchase necessary! Check out our website today, ...
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Today: 10:00 AM - 6:00 PM Closed Now
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6750 Auto Center Drive

Buena Park, CA

90621

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Showing 942 reviews

August 31, 2023

Ou advisor Graciano Perez is courteous and knowledgeable, he help us a lot with our service. Thank you Graciano More

by Esteen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graciano Perez
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Sep 04, 2023 -

BMW of Buena Park responded

Hello Esteen, Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

August 29, 2023

Andrew Villanueva is good. Wendy is terrible. I got conflicting information the 2nd visit. One person says software update is about an hour. The other person said I have to le More

by Sang A Do
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Villanueva
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Sep 03, 2023 -

BMW of Buena Park responded

Hi Sang, we're happy you found our staff to be so supportive during your experience here at BMW of Buena Park. Please don't hesitate to reach out if there's anything additional we can do for you.

August 28, 2023

The sales dealer I was working with was not very informative, I was provided mis-information on my car which then another sales person had to research and get back to me. It is important to keep cus More

by asmashaikh4
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Joa
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Aug 28, 2023 -

asmashaikh4 responded

The sales dealer I was working with was not very informative, I was provided mis-information on my car which then another sales person had to research and get back to me. It is important to keep customers in the loop so one does not have to guess what is going on with the car.

Sep 03, 2023 -

BMW of Buena Park responded

Hi, we appreciate you taking the time to respond. The staff at BMW of Buena Park take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (714) 598-3738 -- we hope to hear from you soon.

August 25, 2023

The service was perfectly done on time and my service advisor was incredible helpful. Good job More

by Woaco
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Villanueva
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Aug 30, 2023 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 24, 2023

The dealership was clean and well maintained,, the staff were friendly and efficient. They were able to offer courtesy transportation for me without any hassle. More

by Alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graciano
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Aug 29, 2023 -

BMW of Buena Park responded

Hello Alexander, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 23, 2023

Friendly Dealer. Very helpful. They were helping me to get the car that I really wanted. 5 stars! More

by Jun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jhonatan Almazan
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Aug 28, 2023 -

BMW of Buena Park responded

Hi Jun, thank you so much for your positive comments about BMW of Buena Park! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 22, 2023

The person who help us was Juno. He was really nice and help us on the car we wanted to buy. More

by erenhf27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juno
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Aug 28, 2023 -

BMW of Buena Park responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Buena Park. We're so happy we were able to help you out! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 21, 2023

Excellent service! Ian made my experience so very easy. All employees I came in contact with amazing! Thank you! More

by triciairish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
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Aug 25, 2023 -

BMW of Buena Park responded

Hi, your wonderful feedback and rating mean a lot to us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 20, 2023

Always attentive and thorough. They also always make sure I have a loaner, so I will not be inconvenienced. More

by jenkinsfamily2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Castillo
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Aug 24, 2023 -

BMW of Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 19, 2023

This is my fourth BMW at this dealer. I keep coming back because I have always had a great experience with them. Everyone is always very professional and attentive. I recommend this deale More

by zapata.salas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin
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Aug 28, 2023 -

BMW of Buena Park responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of BMW of Buena Park and we hope to be of service again in the future.

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