Back

BMW of Buena Park

Buena Park, CA

4.6
902 Reviews

6700 Auto Center Drive

Buena Park, CA

90621

Directions

By Type

Showing 902 reviews

July 24, 2023

They used discount for new graduates as a bait to lure people who believe it could be a great deal but later refused to approve the application. Staffs are lack of communication and coordination More

by sun8728
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ernie
Jul 27, 2023 -

BMW of Buena Park responded

Hi, we are deeply disappointed by your experience at BMW of Buena Park. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (714) 598-3738. We hope to hear from you.

July 21, 2023

Greg was amazing to purchase a car from. Very knowledgeable , caring and had a great attitude! Easy to schedule service and very friendly. More

by Shawnaernbsn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Santiago
Jul 26, 2023 -

BMW of Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Jul 26, 2023 -

Shawnaernbsn responded

Still waiting to hear back about the windshield chip I have that you had “ repaired” and now it’s spreading

July 19, 2023

It was easy to make an appointment. Easy to drop off my car. Decent amount of communication around fixes needed for the car. A little disappointed when I picked up the car. It took at l More

by kjahlvin
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bjern
Jul 24, 2023 -

BMW of Buena Park responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 19, 2023

People are very professional and respectful. Ali and Daniel worked late hours in order to help me the get my car on my visit. I appreciate their hard work and thank you. More

by Qunyzheng
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali; Daniel;
Jul 21, 2023 -

BMW of Buena Park responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Buena Park. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 19, 2023

Overall, my experience at BMW was fantastic. I would highly recommend them to anyone in search of a reliable dealership with exceptional customer service. More

by CT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Jul 21, 2023 -

BMW of Buena Park responded

Hi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of BMW of Buena Park and we hope to be of service again in the future.

July 18, 2023

El Sr. Graciano Perez fue de mucha ayuda ya que tiene amplio conocimiento del servicio proporcionado. Ademas mi auto me fue entregado en el tiempo prometido More

by gpeglez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GRACIANO PEREZ
Jul 21, 2023 -

BMW of Buena Park responded

Hola, nos alegra que haya encontrado nuestro personal tan solidario durante su experiencia aquí en BMW of Buena Park. No dude en llamarnos si alguna vez necesita algo. ¡Sé seguro en el camino!

July 18, 2023

The dealership helped a lot. Very understanding and knowledgeable, they helped me with getting the car I wanted and I truly appreciate it. More

by dragonboi0218
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris, Edwin and Jodi
Jul 21, 2023 -

BMW of Buena Park responded

Hi, thank you so much for your positive comments about BMW of Buena Park! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 16, 2023

Great dealership. Daniel is a great guy. But pay attention to the manager or whoever want you to pay more for insurance stuff. More

by Richard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Cui
Jul 20, 2023 -

BMW of Buena Park responded

Hi Richard, we're happy you found our staff so supportive during your experience here at BMW of Buena Park. Please don't hesitate to reach out if there's anything additional we can do for you.

July 15, 2023

Muy bien servicio grasias por la ayuda Graciano me explicaron lo que tenía mi carro espero volver pronto para reparar mi carro More

by Ricardo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Graciano perez
Jul 19, 2023 -

BMW of Buena Park responded

Hola Ricardo, gracias por tu reseña positiva. Estamos felices de haber sido de servicio para usted. Siéntete libre de pasar si alguna vez necesitas más ayuda.

July 15, 2023

Chris Carrillo was terrific. He communicated the service procedure every step of the way, and then afterwards, repeated what the mechanics completed. More

by michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carrillo
Jul 18, 2023 -

BMW of Buena Park responded

Hi Michael, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

...
20
...