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BMW of Buena Park

Buena Park, CA

Overview
Reviews
Vehicles
4.6
918 Reviews
BMW of Buena Park is the best place around for new BMW vehicles, used cars for sale, and expert BMW service. Our expansive showroom features one of the largest inventories of new BMW vehicles in the area, as well as having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, next to House of Imports at the corner of Dale St and Auto Center Drive.
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6750 Auto Center Drive

Buena Park, CA

90621

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Showing 918 reviews

September 07, 2023

Bjern has excellent customer service and is always so helpful. He Responds quickly and follows up. More

by Michelle Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bjern
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Sep 10, 2023 -

BMW of Buena Park responded

Hi Michelle, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 07, 2023

Cool dealership. I would definitely go again because they were nice and super helpful when going More

by raymondbarrera2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew
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Sep 10, 2023 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 05, 2023

David Castillo was very helpful and kept me updated along the way about the services being done to my car. More

by Djurado71
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Castillo
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Sep 09, 2023 -

BMW of Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 04, 2023

Great customer service. Clean place. Quick and easy. Easy to schedule an appointment. Nice deakership More

by arbettsolis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Book
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Sep 08, 2023 -

BMW of Buena Park responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!

September 02, 2023

I look online that you are posted Toyota Sienna 2020 so I call you right a way them I call my brother have him take look . the next morning he stop by, now we make it , thank you so much! More

by abubaco6640
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
michael nguyen
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Sep 06, 2023 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 01, 2023

Staff very helpful. Asking for ride and provided loan car.after service car was washed. More

by kanubhpe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Castillo
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Sep 04, 2023 -

BMW of Buena Park responded

Hello, Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

August 31, 2023

Ou advisor Graciano Perez is courteous and knowledgeable, he help us a lot with our service. Thank you Graciano More

by Esteen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graciano Perez
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Sep 04, 2023 -

BMW of Buena Park responded

Hello Esteen, Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

August 29, 2023

Andrew Villanueva is good. Wendy is terrible. I got conflicting information the 2nd visit. One person says software update is about an hour. The other person said I have to le More

by Sang A Do
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Villanueva
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Sep 03, 2023 -

BMW of Buena Park responded

Hi Sang, we're happy you found our staff to be so supportive during your experience here at BMW of Buena Park. Please don't hesitate to reach out if there's anything additional we can do for you.

August 28, 2023

The sales dealer I was working with was not very informative, I was provided mis-information on my car which then another sales person had to research and get back to me. It is important to keep cus More

by asmashaikh4
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Joa
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Aug 28, 2023 -

asmashaikh4 responded

The sales dealer I was working with was not very informative, I was provided mis-information on my car which then another sales person had to research and get back to me. It is important to keep customers in the loop so one does not have to guess what is going on with the car.

Sep 03, 2023 -

BMW of Buena Park responded

Hi, we appreciate you taking the time to respond. The staff at BMW of Buena Park take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (714) 598-3738 -- we hope to hear from you soon.

August 25, 2023

The service was perfectly done on time and my service advisor was incredible helpful. Good job More

by Woaco
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Villanueva
Report | Print
Aug 30, 2023 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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