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BMW of Buena Park
Buena Park, CA
941 Reviews
BMW of Buena Park is the best place around for new BMW vehicles, used cars for sale, and expert BMW service. Our expansive showroom features one of the largest inventories of new BMW vehicles in the area, as well as having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, next to House of Imports at the corner of Dale St and Auto Center Drive
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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October 23, 2023
I bought a pre-owned vehicle at AutoNation's BMW of Buena Park. Justin the Sales person was professional and courteous. The vehicle was in good shape but need a simple fix of a battery bracket that was corro Park. Justin the Sales person was professional and courteous. The vehicle was in good shape but need a simple fix of a battery bracket that was corroded. They addressed the problem by giving me a "WE OWE" addendum in the contract. At this point this would be a 5-star review. However, I have been trying to contact dealer for over a month and have only received one call back since. Same story that "parts are still on back order". (I also independently contacted local dealers parts departments and the battery bracket and battery terminals are not on back order). I have purchased 3 cars through AutoNation dealers over the years. It used to be first place but now feel they have lost my future business if they don't even live up to contract I have on my vehicle. More
by DanOT
Employees Worked With
Justin Rosales-sales, Che Chan-CFS, Yahia Zabdie-Sales Manager
October 23, 2023
This dealership is an absolute disgrace to the very notion of luxury and professionalism. After signing an agreement, Veronica Gutierrez had the audacity to renege on the agreed upon deal, a move so de notion of luxury and professionalism. After signing an agreement, Veronica Gutierrez had the audacity to renege on the agreed upon deal, a move so deceitful it borders on fraudulent. The audacious breach of contract was a slap in the face, especially considering I've been a devoted BMW customer for years. This behavior is appalling, and their conduct is more in line with a seedy, back-alley car lot than a reputable BMW dealer. I've already initiated a complaint with the California Attorney General's Office and recommend that anyone considering buying a vehicle here should run, not walk, in the opposite direction. This isn't just a terrible dealership; it's a cautionary tale of corporate malfeasance. Spare yourself the emotional and legal turmoil: steer well clear of this establishment. Beware, it is my belief that this dealership engages in practices that are both unethical and likely illegal. DO NOT TRUST BMW BUENA, do not waste your time or money! 0 stars More
by BMW1
Employees Worked With
Veronica Gutierrez
October 22, 2023
Excellent service and turnaround time. Staff is knowledgeable and accommodating. Providing a loaner car is very helpful and efficient. I also appreciated the attention to detail: I was gi Staff is knowledgeable and accommodating. Providing a loaner car is very helpful and efficient. I also appreciated the attention to detail: I was given the same car for a loaner, fully charged and clean. More
by helenK
Employees Worked With
Scott
October 21, 2023
My Advisor, Mr Carillo was kind, patient, and very personable! I didn’t have an appointment, but he didn’t make it a big deal! He was professional and answered all my questions knowledgeably! personable! I didn’t have an appointment, but he didn’t make it a big deal! He was professional and answered all my questions knowledgeably! More
by K
Employees Worked With
Chris Carrillo
October 09, 2023
BMW of Buena Park was our first car-searching trip to the dealership to choose a car. Mr. Greg Santiago greeted us at the dealership and explained the advantages of leasing a BMW X1 from him. His expertise a dealership to choose a car. Mr. Greg Santiago greeted us at the dealership and explained the advantages of leasing a BMW X1 from him. His expertise and thoroughness eventually made our decision. He was not a pushy salesperson... rather a gentleman who convinced us to drive a new car home on that day. Thanks to Greg. More
by atokuroh
Employees Worked With
Greg Santiago
