BMW of Buena Park

The service staff was amazing! Take carefully guided me through what I actually needed or didn’t need; even saving me money in two instances when they certainly could’ve told me ot Take carefully guided me through what I actually needed or didn’t need; even saving me money in two instances when they certainly could’ve told me otherwise. Very thorough and courteous during the entire experience, with the added cherry on top being arranging for an Uber/Lyft at no charge. More

Excellent service by Gabriel. He helped us with all our questions regarding our new vehicle and gave us all his insight into the interior. He was very professional and courteous. He helped us with all our questions regarding our new vehicle and gave us all his insight into the interior. He was very professional and courteous. More

I was far away from home (Bay Area) when my x7 with 11k miles decided to throw a CEL. I couldn’t risk being stranded on my 8 drive back home with kids in the car so decided to a walk in into the nearest bm miles decided to throw a CEL. I couldn’t risk being stranded on my 8 drive back home with kids in the car so decided to a walk in into the nearest bmw service center. The folks were very receptive of my concern and took the car in for service. They reported in less than 3 hours that the fault code was isolated to some emissions sensor and the car is drivable giving me peace of mind. More

very good service SCOTT Service Consultant Did a good service and good helper i'm happy service and good helper i'm happy More

Excellent service by Chris Carillo. Over the past 2.5 years he has professionally handle all my needs Over the past 2.5 years he has professionally handle all my needs More

I bought a pre-owned vehicle at AutoNation's BMW of Buena Park. Justin the Sales person was professional and courteous. The vehicle was in good shape but need a simple fix of a battery bracket that was corro Park. Justin the Sales person was professional and courteous. The vehicle was in good shape but need a simple fix of a battery bracket that was corroded. They addressed the problem by giving me a "WE OWE" addendum in the contract. At this point this would be a 5-star review. However, I have been trying to contact dealer for over a month and have only received one call back since. Same story that "parts are still on back order". (I also independently contacted local dealers parts departments and the battery bracket and battery terminals are not on back order). I have purchased 3 cars through AutoNation dealers over the years. It used to be first place but now feel they have lost my future business if they don't even live up to contract I have on my vehicle. More

Excellent service and turnaround time. Staff is knowledgeable and accommodating. Providing a loaner car is very helpful and efficient. I also appreciated the attention to detail: I was gi Staff is knowledgeable and accommodating. Providing a loaner car is very helpful and efficient. I also appreciated the attention to detail: I was given the same car for a loaner, fully charged and clean. More

My Advisor, Mr Carillo was kind, patient, and very personable! I didn’t have an appointment, but he didn’t make it a big deal! He was professional and answered all my questions knowledgeably! personable! I didn’t have an appointment, but he didn’t make it a big deal! He was professional and answered all my questions knowledgeably! More

I received excellent service from Brandon. Thank you for your great service and I will be back for future services. Thank you for your great service and I will be back for future services. More