BMW of Buena Park

David Castillo was very friendly and he helped me with the problem on my car,he explained everything in detail the problem on my car,he explained everything in detail More

Daniel, my service rider was awesome. Checked everything in my car even if I didn’t know about great service. Checked everything in my car even if I didn’t know about great service. More

Service staff are always very courteous and professional. Juan Carlos has helped us in the past with our previous BMW. We like him. We also like the fact that they wash the cars. Juan Carlos has helped us in the past with our previous BMW. We like him. We also like the fact that they wash the cars. More

Friendly and thorough had a 9am appointment for oil change took over 2 hours s but everyone nice change took over 2 hours s but everyone nice More

I went in for a tire check due to constant fluctuation in the tire pressure. Turned out that there was a nail. The service agent was very helpful and recommended a tire change which is covered under warran the tire pressure. Turned out that there was a nail. The service agent was very helpful and recommended a tire change which is covered under warranty. Got it done in a few hours. More

They only care about the sale. Nothing else matters. Whatever you tell them, regardless of how important or excited you are, it goes in one ear and out the other. It is disappointi Nothing else matters. Whatever you tell them, regardless of how important or excited you are, it goes in one ear and out the other. It is disappointing because it was a very important decision for me to make, as it was not a purchase for myself. I was offered one of the large bows that you see on holiday commercials and once I went to sign the papers and I asked about the bow, the salesperson actually asked me, “Did you want the actual bow, or a picture with the bow?” Why would I want a picture with the bow? He said he would have to look for one and that was the end of that. Honestly, I would never refer the dealership. The only reason I continued with the purchase was because they had a vehicle that offered the plethora of safety features at a great price. Will I go back again? I seriously doubt it, unless they had another vehicle that I wanted at an amazing price. What are the odds of that? Slim at best. More

The service staff was amazing! Take carefully guided me through what I actually needed or didn’t need; even saving me money in two instances when they certainly could’ve told me ot Take carefully guided me through what I actually needed or didn’t need; even saving me money in two instances when they certainly could’ve told me otherwise. Very thorough and courteous during the entire experience, with the added cherry on top being arranging for an Uber/Lyft at no charge. More

Excellent service by Gabriel. He helped us with all our questions regarding our new vehicle and gave us all his insight into the interior. He was very professional and courteous. He helped us with all our questions regarding our new vehicle and gave us all his insight into the interior. He was very professional and courteous. More

I was far away from home (Bay Area) when my x7 with 11k miles decided to throw a CEL. I couldn’t risk being stranded on my 8 drive back home with kids in the car so decided to a walk in into the nearest bm miles decided to throw a CEL. I couldn’t risk being stranded on my 8 drive back home with kids in the car so decided to a walk in into the nearest bmw service center. The folks were very receptive of my concern and took the car in for service. They reported in less than 3 hours that the fault code was isolated to some emissions sensor and the car is drivable giving me peace of mind. More

very good service SCOTT Service Consultant Did a good service and good helper i'm happy service and good helper i'm happy More