BMW of Buena Park

Excellent service, the advisor is nice and very helpful. Lots of information and explaination on what will be done on my car. Very clear and also give valuable advices. Lots of information and explaination on what will be done on my car. Very clear and also give valuable advices. More

Solid service experience. Christopher Carrillo was great. Flexible with getting me a rental car during my accident repairs. Christopher Carrillo was great. Flexible with getting me a rental car during my accident repairs. More

Excellent service from my advisor Juan. My X3 needed quite a bit of service and he found a way to get me very good estimates. There was one part that was not in stock and they arranged a ca My X3 needed quite a bit of service and he found a way to get me very good estimates. There was one part that was not in stock and they arranged a car to take us home and bring us back the nest day! More

It was excellent service, all staff very friendly. My advisor is a nice and very helpful person. Daniel Lee was a great advisor. He was very professional and attentive and Listened to my needs. And My advisor is a nice and very helpful person. Daniel Lee was a great advisor. He was very professional and attentive and Listened to my needs. And gave me a list of what repairs my car needs. When I picked up my car, they even washed my car, which made me feel really good. Thank you to everyone. :) More

It took 3 hours for the oil change. I was surprised it took this long for an oil change. My appointment was at 8 a.m., and I showed up at 7:40 a.m., and I didn't see too many cars while I was surprised it took this long for an oil change. My appointment was at 8 a.m., and I showed up at 7:40 a.m., and I didn't see too many cars while I was waiting for the service technician to show up. My car wasn't ready until 11:12 a.m. I requested to reset the code because of the LED lightbulbs that I replaced. When I picked up my car, I saw the warning light was still showing up. I asked him if he got a chance to tell the technician to put a code in. And he just made some confusing excuses that didn't make sense to understand. Bottom line: He forgot about it. The only reason I gave it three stars was because the staff were friendly and the dealer was pretty clean. I do not need to mention the name of the service technician; it's unnecessary. More

The staff were very professional. Attentive and Listened to our needs. And the most appreciated was the courtesy extended during the whole process. Samantha was knowledgeable and was Attentive and Listened to our needs. And the most appreciated was the courtesy extended during the whole process. Samantha was knowledgeable and was patient in teaching us the new technology features. More

Amazing service, they gave me a list of what repairs my car needs. the people there are very nice!! will back here soon!!! car needs. the people there are very nice!! will back here soon!!! More

When I request the service, the response fast and finish the work quickly. when i pickup the car, the service is nice and quick too. the work quickly. when i pickup the car, the service is nice and quick too. More

The dudes at the dealer were super cool and quick too! Even when i left they were still answering my questions. Even when i left they were still answering my questions. More

Very quickly, and adviser chris (buena park BMW) always being nice,and correct perfect service. being nice,and correct perfect service. More