BMW of Buena Park

Jodie was friendly, funny and professional. I enjoyed my experience at BMW of Buena Park. You feel like family there! I enjoyed my experience at BMW of Buena Park. You feel like family there! More

Purchased a vehicle from Tony Froussine almost a weeks ago that included a 90 day warranty. The day after my purchase I contacted the dealer regarding a front end knocking sound. Spoke to Tony Nguyen and ago that included a 90 day warranty. The day after my purchase I contacted the dealer regarding a front end knocking sound. Spoke to Tony Nguyen and he stated that I should bring the car in for service at 8am the next day and assured me that they would take care of the issue. Upon arrival the service manager told me to take it to their sister dealership in Tustin and the repair would be completed at that facility. Drove the 15 miles to Tustin and after 1 week the dealer called me to tell me that I need to speak to the dealer location where it was originally purchased. It seems as though they are giving me the run around and passing the buck. This issue is still in process and I hope that auto nation will honor their warranty as expressed by their associates. We will see what happens. More

Always friendly and professional. Great service provided. Kyle has been so helpful and understanding every time I've visited the dealership. He ALWAYS goes above and to satisfy me. Great service provided. Kyle has been so helpful and understanding every time I've visited the dealership. He ALWAYS goes above and to satisfy me. More

Brought my car in for service but the service department did not fix the problem. Daniel Lee on the other hand put in a lot of work to have the service department at least look at the problem. Daniel, my se did not fix the problem. Daniel Lee on the other hand put in a lot of work to have the service department at least look at the problem. Daniel, my service advisor has excellent customer skills and went out of his way to help me. More

THEIR SERVICE WERE REALLY GREAT. I HAD TO REPLACE MY FRONT IRE AFTER CHECKING AND THEY PROVIDELOANER CAR AS WELL AS OTHER KIND SERVICES I HAD TO REPLACE MY FRONT IRE AFTER CHECKING AND THEY PROVIDELOANER CAR AS WELL AS OTHER KIND SERVICES More

I'm happy for my car and service, Edwin did a great job and he take care of me very well, thank you. and he take care of me very well, thank you. More

Brought my BMW in for service. Everyone was so nice and helpful. Easy to set up the appointment and find the center. Didn’t feel like i was being sold things i didn’t need. Commun Everyone was so nice and helpful. Easy to set up the appointment and find the center. Didn’t feel like i was being sold things i didn’t need. Communication of progress was good and my car was done by end of the day. Pick up was very quick and i was on my way home. More

BMW Buena Park always does their best to help in any situation when it comes to your vehicle. I had a slight problem, and they did their best to fix it. They are very good at communicating with you on h situation when it comes to your vehicle. I had a slight problem, and they did their best to fix it. They are very good at communicating with you on how your vehicle is doing. More

Daniel my service provider was excellent! Great communication and updates when additional work was needed. He was very helpful determing that the additional work was covered under warranty. T Great communication and updates when additional work was needed. He was very helpful determing that the additional work was covered under warranty. The temporary facilities during a major renovation work well. More

Friendly dealership, answered all the questions. Even the one's that came up twice. Juno was our sales contract and made sure that we were comfortable finding our perfect first BMW. Even the one's that came up twice. Juno was our sales contract and made sure that we were comfortable finding our perfect first BMW. More