BMW of Buena Park

I'm happy for my car and service, Edwin did a great job and he take care of me very well, thank you. and he take care of me very well, thank you. More

Brought my BMW in for service. Everyone was so nice and helpful. Easy to set up the appointment and find the center. Didn’t feel like i was being sold things i didn’t need. Commun Everyone was so nice and helpful. Easy to set up the appointment and find the center. Didn’t feel like i was being sold things i didn’t need. Communication of progress was good and my car was done by end of the day. Pick up was very quick and i was on my way home. More

BMW Buena Park always does their best to help in any situation when it comes to your vehicle. I had a slight problem, and they did their best to fix it. They are very good at communicating with you on h situation when it comes to your vehicle. I had a slight problem, and they did their best to fix it. They are very good at communicating with you on how your vehicle is doing. More

Daniel my service provider was excellent! Great communication and updates when additional work was needed. He was very helpful determing that the additional work was covered under warranty. T Great communication and updates when additional work was needed. He was very helpful determing that the additional work was covered under warranty. The temporary facilities during a major renovation work well. More

Friendly dealership, answered all the questions. Even the one's that came up twice. Juno was our sales contract and made sure that we were comfortable finding our perfect first BMW. Even the one's that came up twice. Juno was our sales contract and made sure that we were comfortable finding our perfect first BMW. More

Service was too slow. the nozzle cap on the replaced tire was missed. My front windshield wipe replacement was replaced in the dealer, but they were not firmly install the nozzle cap on the replaced tire was missed. My front windshield wipe replacement was replaced in the dealer, but they were not firmly installed cause my windshield broken. I reported to the shop manager. I just never have any answer back. another bad experience repaired the car engine leaking ended up with higher costs and delayed. More

Sandra was very professional and take the time to showing us car inventory with out pushing to buy . showing us car inventory with out pushing to buy . More

The customer service is outstanding, professional and they have a very welcoming atmosphere. Tai who help us out was very professional, I will definitely refer people to him.The dealership was clean espe they have a very welcoming atmosphere. Tai who help us out was very professional, I will definitely refer people to him.The dealership was clean especially the restrooms which I always pay attention to. I will definitely recommend my friends to use that dealership for their future business with BMW More

They are currently renovating, so they have a temporary site to do services. They provide all the normal amenities, coffee etc. The overall service is still great, and maintenance repairs have always bee site to do services. They provide all the normal amenities, coffee etc. The overall service is still great, and maintenance repairs have always been very good. only recommendation is to provide customers better check out procedures. Only got a text message from the advisor stating car is ready, no information on what desk to go to or who to speak to on getting checked out, the advisor must have been on lunch since he was not longer at his desk, had to figure it out on my own. More

Fast and easy . They kept in touch with me all the way through texting . Will recommend to friends . They kept in touch with me all the way through texting . Will recommend to friends . More