BMW of Buena Park

Christopher Carrillo provides outstanding service Diagnostics Video very useful Quote texts could be refined 15ha? service Diagnostics Video very useful Quote texts could be refined 15ha? More

Andrew was very helpful. . Was very informative and knowledgeable. I would definitely choose him has my service advisor in the future. . Was very informative and knowledgeable. I would definitely choose him has my service advisor in the future. More

The advisor Brandon understood my concern and he took cake of everything I needed in time. cake of everything I needed in time. More

Andrew gave a great customer service and I am very satisfied with my Car performance. I will always comeback to Buena Park BMW car service. satisfied with my Car performance. I will always comeback to Buena Park BMW car service. More

The service appointment was disappointing. The CarPlay remains not working after 9 months of the new car purchase. The service folks just ask me to call the BMW Genius, which I spent two ho The CarPlay remains not working after 9 months of the new car purchase. The service folks just ask me to call the BMW Genius, which I spent two hours on the phone with no results. And then I am told that someone will respond to me via email 10 days later. The tires had nails. Technician could not tell me which tire(s) has it. And not sure why the nails are not pulled out. More

Jodie was friendly, funny and professional. I enjoyed my experience at BMW of Buena Park. You feel like family there! I enjoyed my experience at BMW of Buena Park. You feel like family there! More

Purchased a vehicle from Tony Froussine almost a weeks ago that included a 90 day warranty. The day after my purchase I contacted the dealer regarding a front end knocking sound. Spoke to Tony Nguyen and ago that included a 90 day warranty. The day after my purchase I contacted the dealer regarding a front end knocking sound. Spoke to Tony Nguyen and he stated that I should bring the car in for service at 8am the next day and assured me that they would take care of the issue. Upon arrival the service manager told me to take it to their sister dealership in Tustin and the repair would be completed at that facility. Drove the 15 miles to Tustin and after 1 week the dealer called me to tell me that I need to speak to the dealer location where it was originally purchased. It seems as though they are giving me the run around and passing the buck. This issue is still in process and I hope that auto nation will honor their warranty as expressed by their associates. We will see what happens. More

Always friendly and professional. Great service provided. Kyle has been so helpful and understanding every time I've visited the dealership. He ALWAYS goes above and to satisfy me. Great service provided. Kyle has been so helpful and understanding every time I've visited the dealership. He ALWAYS goes above and to satisfy me. More

Brought my car in for service but the service department did not fix the problem. Daniel Lee on the other hand put in a lot of work to have the service department at least look at the problem. Daniel, my se did not fix the problem. Daniel Lee on the other hand put in a lot of work to have the service department at least look at the problem. Daniel, my service advisor has excellent customer skills and went out of his way to help me. More

THEIR SERVICE WERE REALLY GREAT. I HAD TO REPLACE MY FRONT IRE AFTER CHECKING AND THEY PROVIDELOANER CAR AS WELL AS OTHER KIND SERVICES I HAD TO REPLACE MY FRONT IRE AFTER CHECKING AND THEY PROVIDELOANER CAR AS WELL AS OTHER KIND SERVICES More