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BMW of Buena Park

Buena Park, CA

Overview
Reviews
Vehicles
4.6
934 Reviews
BMW of Buena Park is the best place around for new BMW vehicles, used cars for sale, and expert BMW service. Our expansive showroom features one of the largest inventories of new BMW vehicles in the area, as well as having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, next to House of Imports at the corner of Dale St and Auto Center Drive
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6750 Auto Center Drive

Buena Park, CA

90621

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Showing 934 reviews

January 11, 2024

Brandon was super helpful and answered all my questions. I will be sure to ask for him next time. More

by vianca romero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Jan 16, 2024 -

BMW of Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 04, 2024

Michael Thomas was the best! Helpful and honest and especially not a pushy salesman! If he would have been pushy I would have left! More

by Bambi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Thomas and Daniel
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Jan 06, 2024 -

BMW of Buena Park responded

Hi Bambi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Buena Park! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 15, 2023

It has always been an easy day working with Chris in the Service Department. Promises kept! More

by cerdmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carrillo
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Dec 18, 2023 -

BMW of Buena Park responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 12, 2023

Andrew was very helpful. . Was very informative and knowledgeable. I would definitely choose him has my service advisor in the future. More

by Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Dec 13, 2023 -

BMW of Buena Park responded

Hi Danny, we're happy you found our staff to be so supportive during your experience here at BMW of Buena Park. If you need more help, our team is available to talk -- safe travels!

December 12, 2023

The advisor Brandon understood my concern and he took cake of everything I needed in time. More

by Brokerfrances
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Um
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Dec 13, 2023 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

December 12, 2023

Christopher Carrillo provides outstanding service Diagnostics Video very useful Quote texts could be refined 15ha? More

by Chelva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Carillo
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Dec 13, 2023 -

BMW of Buena Park responded

Hi Chelva, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 09, 2023

Andrew gave a great customer service and I am very satisfied with my Car performance. I will always comeback to Buena Park BMW car service. More

by Aguila.pepe13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Dec 12, 2023 -

BMW of Buena Park responded

Hi, we strive for 100% satisfaction and it is great to see you had such a positive experience. Feel free to stop by if you ever need any more help.

December 08, 2023

The service appointment was disappointing. The CarPlay remains not working after 9 months of the new car purchase. The service folks just ask me to call the BMW Genius, which I spent two ho More

by kevinyu600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Forgot
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Dec 12, 2023 -

BMW of Buena Park responded

Hi, we are deeply disappointed by your experience at BMW of Buena Park. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (714) 598-3738 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

December 02, 2023

Jodie was friendly, funny and professional. I enjoyed my experience at BMW of Buena Park. You feel like family there! More

by Dana.logue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Veronica, Jodie and Danny
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Dec 05, 2023 -

BMW of Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 02, 2023

Purchased a vehicle from Tony Froussine almost a weeks ago that included a 90 day warranty. The day after my purchase I contacted the dealer regarding a front end knocking sound. Spoke to Tony Nguyen and More

by Disappointed1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Tony Froussine , Tony Nguyen
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Dec 04, 2023 -

BMW of Buena Park responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (714) 598-3738 -- we hope to hear from you soon.

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