Back

BMW of Bridgewater - Service Center

Bridgewater, NJ

4.9
278 Reviews

278 Reviews of BMW of Bridgewater - Service Center

Sort by
July 17, 2023

Service department is excellent. They treat you as a valued customer. They accurately diagnose needed repairs and are quick to complete them. More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jul 18, 2023 -

BMW of Bridgewater responded

Chuck, thank you for the kind words! We're so glad to hear that our team provided you with excellent care and assistance during your service appointment. We appreciate your business and hope to see you again at BMW of Bridgewater in the future!

July 07, 2023

Service was pretty seemless. Made one call, had my car towed in overnight and got a call next morning. They were able to get me a loaner the next day as well. More

by BrianM
Recommend Dealer
Yes
Employees Worked With
Lori Trimarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
Jul 10, 2023 -

BMW of Bridgewater responded

Brian, thank you for the great review! We're glad to hear that our team at BMW of Bridgewater was able to provide smooth service and get you back on the road in a timely manner. If there's anything else we can assist with in the future, please don't hesitate to reach out. Have a fantastic day!

July 06, 2023

Very professional, immediate service and my service was done quickly - no hassles!! Was taken right on time for my appointment! More

by pkw9276
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Defonseka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

BMW of Bridgewater responded

Thank you for the positive review! We're glad to hear that our team at BMW of Bridgewater provided you with prompt and hassle-free service. We appreciate your business and hope to see you again in the future! Drive safely!

June 27, 2023

Outstanding rates &service. Thanks for fitting me in and giving your usually great and thorough service More

by bunkerhill44
Workmanship
Recommend Dealer
Yes
Employees Worked With
Lori Trimarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

BMW of Bridgewater responded

Thank you for the great review! We're glad that we could provide you with outstanding rates and service at BMW of Bridgewater. We appreciate your business and hope to see you again down the road.

June 15, 2023

Very responsive and attentive service. Easy to schedule. Good quality and price. Overall, great experience and results More

by gdubovets36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Kleczynski
Jun 15, 2023 -

BMW of Bridgewater responded

We're delighted to hear that you enjoyed our team's assistance at BMW of Bridgewater! Thank you very much for the support!

June 01, 2023

I just want to say Jeffery Defonseka runs a great service team. I came in for a little car issue and Jose was able to check me in for my appointment and addressed my vehicle needs. Thank you for such great s More

by Maly3785
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Defonseka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Fernandez
Jun 01, 2023 -

BMW of Bridgewater responded

We're glad Jeffery and Jose were able to assist you with your vehicle at BMW of Bridgewater! Thank you for taking the time to leave this review, and we hope to see you next time!

May 24, 2023

Patient, knowledgeable about highly technical features of our new bmw x5m. Walked away more confident and comfortable about driving. Great guy More

by Phantom Lord
Recommend Dealer
Yes
Employees Worked With
John Marfoglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023 -

BMW of Bridgewater responded

We're thrilled to see such positive feedback about your experience with us at BMW of Bridgewater! We're so glad to hear that our team was able to demonstrate the highly technical features of your new BMW X5 M. Thank you for choosing us, and we hope to assist you again in the future!

May 16, 2023

John was conscientious, knowledgeable and took his duties seriously. All employees I interfaces with, from the servidor to the repair shop supervisor and repair person and Brian English, went above and beyo More

by Ldicton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Marfoglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis from service and Brian English - genius
May 17, 2023 -

BMW of Bridgewater responded

John, Brian, and the team will be so happy to hear that you appreciated their assistance during your visit to BMW of Bridgewater! Thank you so much for your kind review, and come by anytime you need!

May 09, 2023

Great service! !! Andrew was on point. They washed my car and inspected everything great service. More

by bvvpenterprises
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Trimarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Palumbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

BMW of Bridgewater responded

We're glad to hear Andrew and the team provided you with a thorough vehicle maintenance! They'll be thrilled to read your positive feedback. We appreciate your business and hope to see you again at BMW of Bridgewater for another great service!

May 03, 2023

We had an excellent service experience at BMW of Bridgewater for scheduled car maintenance visit. Service was performed efficiently, professionally and car was completed sooner, than expected. Thank More

by ozr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Trimarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Defonseka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Kleczynski
May 03, 2023 -

BMW of Bridgewater responded

We're thrilled that you had an excellent service experience during your scheduled maintenance visit! Andrew and the rest of our staff will be delighted to hear your kudos. We hope to see you again for all of your future automotive needs.

...
5
...