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BMW of Bridgewater - Service Center

Bridgewater, NJ

4.9
278 Reviews

278 Reviews of BMW of Bridgewater - Service Center

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April 10, 2024

Darrell was very helpful and professional. He arranged for a quick resolution to a problem that came up during my service visit and had me out the door quickly. Everyone I had to deal with was More

by vmoschetto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Hoeg
Apr 11, 2024 -

BMW of Bridgewater responded

We're glad to know that Darrell and the team at BMW of Bridgewater were able to provide you with a quick resolution during your service visit. Thanks for sharing your positive experience, we appreciate it!

February 22, 2024

Darrell was great. Simple, easy, professional, and great communication. My car was in and out in a day. 100% recommend! More

by djones71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Trimarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Defonseka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell
Feb 22, 2024 -

BMW of Bridgewater responded

We're glad to know that Darrell and our team at BMW of Bridgewater provided you with a seamless experience! Thanks for recommending us—we appreciate your support.

February 15, 2024

The employees at BMW in Bridgewater are friendly and always willing to answer all questions. Additionally, they are also very professional and knowledgeable. More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Feb 15, 2024 -

BMW of Bridgewater responded

Ann, we're glad to know our team at BMW of Bridgewater was able to provide you with friendly and knowledgeable service. Thanks for your positive feedback!

January 30, 2024

I would highly recommend this dealership they take great care of their customers and are a pleasure to deal with. More

by DD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Fernandez ??????????
Jan 30, 2024 -

BMW of Bridgewater responded

We're delighted to know you had a positive experience at BMW of Bridgewater and appreciate your recommendation. Thanks for sharing this feedback!

January 17, 2024

Great service. On time delivery. Transparent summary. Loaner car offered. No pick up drop service dropped. More

by Vani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jan 18, 2024 -

BMW of Bridgewater responded

Vani, we're glad to know you appreciated our service and transparency at BMW of Bridgewater. We'll take note of your feedback about the pick-up/drop-off service. Thanks for sharing!

January 13, 2024

Great experience, from Lori when I made an appointment, to the service advisor and the valet team. Car delivered on time and service competed. More

by Dcampeas18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Trimarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Defonseka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

BMW of Bridgewater responded

We're glad to know your experience with our team at BMW of Bridgewater was a great one! Thank you for sharing your 5 stars with us - drive safely!

January 05, 2024

Excellent customer service. Waiting room is relaxing and has coffee, water etc. Staff is very friendly. More

by DJ Hillsborough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell
Jan 05, 2024 -

BMW of Bridgewater responded

We're delighted to know you enjoyed our customer service and amenities at BMW of Bridgewater. Thanks for the positive feedback, we appreciate it!

January 01, 2024

Darrell from BMW Bridgewater did a fantastic job with my car repair! Highly recommended for all your BMW needs. More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Hoeg
Jan 02, 2024 -

BMW of Bridgewater responded

Melissa, we're delighted to know that Darrell was able to assist with your car repair at BMW of Bridgewater. Thanks for recommending us!

December 24, 2023

Good service but very slow. Drop my car off at 7:30. Didn’t get it back till 6 o’clock. That night service is free because it was under warranty but they charge $86 for wipers. More

by donrailings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Trimarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Defonseka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

BMW of Bridgewater responded

Thanks for your feedback and patience during your recent visit to BMW of Bridgewater. We're glad Darrell provided great service, and once again apologize if the wait time was longer than expected. Your comments about pricing have been noted as well - thank you for bringing this to our attention. If you'd like to discuss any of these concerns in greater detail, we invite you to reach out!

Dec 26, 2023 -

donrailings responded

No thank you we love the place tho and the the people there are awesome

December 19, 2023

Andrew is the best worker at bridgewater BMW dealership. Andrew is knowledgeable honest trustworthy reliable. It’s not the quality of a car that make a dealership great. It’s the service that you get from t More

by martinraymond14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Dec 19, 2023 -

BMW of Bridgewater responded

We're delighted to know that Andrew's service made a positive impact on your experience at BMW of Bridgewater. His dedication and honesty are indeed qualities we value greatly. Thanks for recommending us, we look forward to serving you again!

Dec 19, 2023 -

martinraymond14 responded

Andrew kleczynski is the most honest and trustworthy person that working at your dealership. I know because I deal with other their before when Andrew was on vacation.