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BMW of Bridgewater - Service Center

Bridgewater, NJ

4.9
283 Reviews

283 Reviews of BMW of Bridgewater - Service Center

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April 09, 2013

I should say I received the best BMW service experience ever. They knew what they are talking about and would recommend something only if its necessary and wouldn't try to rip us off by giving unnecessary More

by phani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Turton
April 08, 2013

Greeted with a smile, given explantion of what is to be done and discussion on what should be done next visit. In summary, friendly, pleasant and knowledgable. More

by Jdagostino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debra Shafer
March 30, 2013

I would highly recommend BMW of Bridgewater because they are competent, professional, honest, transparant and friendly. I had water damage to my 2006 530xi wagon and they promptly handled a technical and c More

by pfab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : carlos larrea, Debra Shafer
March 29, 2013

Chad was very informative during the service visit. He was also very responsive. He tried to answer all of my questions. He took the time to take me into the service garage to actually show me where issue More

by rblumber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Renninger
March 26, 2013

Got a recall notice in my mail for my 2008 BMW 335I . Went to BMW of Bridgewater the next morning, dealership was very busy, but Deb managed to get me in for service that same morning and had my car fixe More

by robertzilli
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Debra Shafer
March 16, 2013

When I walked threw the dealership service entrance I was immediately greeted by Debra Shafer and she swiftly started to help me. Debra was able to answer all my questions and was very helpful. My car was ta More

by giolam36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debra Shafer
March 16, 2013

The employees mention above were very courteous and attentive to my needs. Chad was honest and didn't try to sell me something I didn't need. Sean was very pleasant and efficient. Lori was also very More

by Cavolio
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chad Renninger
March 14, 2013

My overall experience with BMW of Bridgewater could not have been any better. Chad Renninger provided me with service that went well above and beyond anything I've experienced at any other dealership. He w More

by jaycahill54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Renninger, Chad Renninger
March 04, 2013

It is a pleasure to bring my car to Bridgewater BMW. In particular, Chad Renninger in the service department is as professional and friendly as can be. They follow up with update phone calls and cheerfully More

by cmc73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Renninger
January 10, 2013

I have hsd the car serviced there for 4 years. The car had several issues (HPFP, Injectors, battery, carbon build up, brakes) and all of the work was done under warranty. For non warranty work, they have More

by dkmisiak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chad (Service Advisor), Mike Yates (service Manger), Laurie (Receptionist), Chad Renninger
Jan 16, 2013 -

BMW of Bridgewater responded

Dear dkmisiak Thank you for your feedback! We are happy to know that you had a positive experience with our BMW of Bridgewater's Service Department. We take pride and strive to provide an exceptional customer service level to all of our clients. We thank you for your business and look forward to a continued relationship during ownership of your BMW. Best Regards, BMW of Bridgewater Service Team