283 Reviews of BMW of Bridgewater - Service Center
*5/5 Stars* "Exceptional Service from Andrew at BMW of Bridgewater! I recently brought my car to BMW of Bridgewater for repairs, and Andrew took care of me like family. His professionalism, expe BMW of Bridgewater! I recently brought my car to BMW of Bridgewater for repairs, and Andrew took care of me like family. His professionalism, expertise, and dedication to customer satisfaction made the experience truly outstanding. *Standout qualities:* 1. Clear communication: Andrew explained the issues and repairs in detail. 2. Prompt service: My car was completed ahead of schedule. 3. Transparency: Andrew provided regular updates and kept me informed. 4. Attention to detail: He ensured everything was perfect before returning my vehicle. *What impressed me most:* Andrew's willingness to listen and address my concerns. He made sure I understood the repairs and provided guidance on maintaining my vehicle. *Recommendation:* If you need reliable, trustworthy, and expert service, look no further than Andrew at BMW of Bridgewater. He's the best! *Rating Breakdown:* - Service Experience: 5/5 - Communication: 5/5 - Expertise: 5/5 - Timeliness: 5/5 - Overall Experience: 5/5 *Will I return?* Absolutely! Andrew has earned my loyalty. *Will I recommend always ask for Andrew More
Best BMW dealership in New Jersey! Service department is first class! Great job! Way better than freehold! Service department is first class! Great job! Way better than freehold! More
Prompt, fair and honest service without fuss. Our X5 had a complicated warranty repair requiring coordination with BMW of USA. The issue was resolved as promised and car was returned in spic and Our X5 had a complicated warranty repair requiring coordination with BMW of USA. The issue was resolved as promised and car was returned in spic and span condition. More
Thomas was very helpful and explained clearly what the value service was all about. He provided me with all the info I need re my options about some services I was inquiring about. He was not trying to value service was all about. He provided me with all the info I need re my options about some services I was inquiring about. He was not trying to up sell or oversell me - which for me is a good thing. I don’t like to be sold something that my car doesn’t really need at that point in time. Thank you Thomas. More
The dealer is super friendly, and make every efforts to provide loaner while the vehicle Is in service provide loaner while the vehicle Is in service More
Service adviser Jose was very polite and knowledgeable. I would highly recommend this dealership to all. I would highly recommend this dealership to all. More
This dealership is so friendly and courteous, and gives great service. I had my 7 series serviced there today and as usual they treated me like family. Very impressed how the staff remembers my name and ar great service. I had my 7 series serviced there today and as usual they treated me like family. Very impressed how the staff remembers my name and are so polite when addressing concerns. The service manager (Jeff) always goes out of his way to make sure everything is completed in a timely fashion as I often wait during service appointments. Great customer care and I highly recommend them for sales and service. We have purchased two new cars from this dealership and will continue to do business with them. More
Windshield replaced, easy to get an appointment and the repair was done perfectly, no complaints repair was done perfectly, no complaints More
Friendly Helpful Professional The best They are care care of issues fast with a smile care care of issues fast with a smile More