BMW of Bridgewater - Service Center

Excellent Service and friendly staff My family has been a loyal customer of BMW of Bridgewater for several years and the service is consistently excellent. Our experience in purchasing a My family has been a loyal customer of BMW of Bridgewater for several years and the service is consistently excellent. Our experience in purchasing and servicing our vehicles has been a positive one. The follow-up from the staff has always been friendly and with attention to every detail. Chad Renninger has scheduled my maintenance is always professional and very knowledgeable. I am very pleased with the service and would recommend this dealership with the highest rating. More

Family feel with responsive and good service Both my Wife Maria and I are the new customers of this particular location and we do like it. I tend to seek help from Monika Siedlecka who is our ad Both my Wife Maria and I are the new customers of this particular location and we do like it. I tend to seek help from Monika Siedlecka who is our adviser and she has done a great job for us along with the folks on the maintenance floor - thank you for that. We are use to great service that we got in Wayne NJ with the great advice that we were getting there for many years and by moving to Gladstone, we found comfort at Bridgewater BMW. Monika and the Team, please keep it up and we will bring our both BMW's to you for service. Thank you, K. Kutyla More

Oil change $99 for oil change and they don't even wash the car !!! BMW of Springfield 100% better service and better customer service poor poor poor service an $99 for oil change and they don't even wash the car !!! BMW of Springfield 100% better service and better customer service poor poor poor service and overpriced More

Great service at Bridgewater BMW Having your BMW serviced at Bridgewater BMW is well worth the drive if you are like me and live a good distance away. The secret is to see Debra Shafe Having your BMW serviced at Bridgewater BMW is well worth the drive if you are like me and live a good distance away. The secret is to see Debra Shafer, service writer, to be serviced. She is very professional, knowledgeable and generally a pleasure to deal with. She cares about not only her dealership but the customer as well. I have delt with Ms. Schafer for three years and have alway received wonderful service. More

BMW Service Visits + Debra is always awesome and helpful when bringing in my car for service or tire replacements. Always provides shuttle service or a loaner car. Very Debra is always awesome and helpful when bringing in my car for service or tire replacements. Always provides shuttle service or a loaner car. Very helpful as I have a busy work schedule. Kudos, Debra! Thank you! More

My Favorite BMW Dealer BMW Bridgewater is the best. I'm very thankful every time I come in for service, they do a great job making me feel comfortable and welcome. I like to BMW Bridgewater is the best. I'm very thankful every time I come in for service, they do a great job making me feel comfortable and welcome. I like to have peace of mind when I get anything serviced, even if it is just complimentary fluid top-offs or clearing a low-tire pressure light. Their client services is just a stellar example of ANY business. More

WORST DEALERSHIP! Very poor knowledge of their vehicles as far as sales is concerned, poor workmanship - car was left filthy and unwashed, not prompt - overal terrible Very poor knowledge of their vehicles as far as sales is concerned, poor workmanship - car was left filthy and unwashed, not prompt - overal terrible customer service! More

The ABSOLUTE BEST BMW dealer! I have purchased about 4 vehicles from this dealership over the years.(following them to their current location in Bridgewater from Lebanon). The sale I have purchased about 4 vehicles from this dealership over the years.(following them to their current location in Bridgewater from Lebanon). The sales experience has always been excellent-no high pressure stuff you get in lots of dealerships. The sales people are full of information to help me understand all the features on the vehicles and decide what is the best vehicle for my needs. Every service experience has been wonderful also- I have to admit they make me feel like royalty! And the process is so easy. The last experience in service I was so embarassed because i had to return the loaner car with a dent in the side (hit and run in the street) and they made me feel like it was no big deal. I can't see any reason to go anywhere else!! More

Customer care A sincere note of thanks to Chad and the entire team for going above and beyond to diagnose and resolve a recurring problem. The team provided a loane A sincere note of thanks to Chad and the entire team for going above and beyond to diagnose and resolve a recurring problem. The team provided a loaner and went out of their way to test the car, review previous invoices to ensure warranty issues were appropriately taken into consideration, and took the time to explain exactly what was done and why. Moreover, the team showed tremendous attention to the age of the car and balancing the repairs against the value of the vehicle. Thank you for making this a good experience and an honest focus on the customer! Dave More

Difficult Service Problem The dealership understood the situation, did not try to up sell and methodically analyzed the problem to produce the best outcome possible. The proble The dealership understood the situation, did not try to up sell and methodically analyzed the problem to produce the best outcome possible. The problem required a balance between the diagnosis/repair cost and the the value of the vehicle. They kept this in mind and, I believe, they did more work than what was billed to try to bring a resolution. More