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278 Reviews of BMW of Bridgewater - Service Center
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June 30, 2021
The team here was super helpful and professional as I got my got car serviced at the start of an early Saturday morning. Would recommend this dealership to other BMW drivers. my got car serviced at the start of an early Saturday morning. Would recommend this dealership to other BMW drivers. More
by Oliver
June 15, 2021
A very good dealership all around. Great staff, very courteous, professional and timely. I had an experience for service and Monika was the best service advisor I could ask for. Cheers guys, keep up courteous, professional and timely. I had an experience for service and Monika was the best service advisor I could ask for. Cheers guys, keep up the good work. More
by Shrinav
Employees Worked With
Monika
June 14, 2021
I've been a customer here for 5 years. Had a 2014 328xi, a 2015 335xi, and now a2018 m550i. Came in for my regular scheduled maintenance oil change. The service advisor told me they couldn't do it because t a 2015 335xi, and now a2018 m550i. Came in for my regular scheduled maintenance oil change. The service advisor told me they couldn't do it because the trip computer said it wasnt due. Mind you, 5000 miles ago I paid for a oil change at this dealership to have my prevententive maintenance oil change done. They denied my oil change because the tech has reset scheduled maintenance light on the trip computer. Now Im stuck paying for two oil change ($200 ea)!!!! Nobody tried to apologized or try to fix the mistake. BMW of Bridgewater will never service my BMWs EVER again. More
by John Wilkin
June 13, 2021
My 1st time at this dealership, well organized & welcoming, Nick & Lori were so easy to work with, I would recommend this service dept. Thank you welcoming, Nick & Lori were so easy to work with, I would recommend this service dept. Thank you More
by Josey M
June 02, 2021
Overall Good serviceQuicker service while waiting would Overall Good service Quicker service while waiting would be better , for me it took longer than expected.(90-120) for simple oil change. Price can Overall Good service Quicker service while waiting would be better , for me it took longer than expected.(90-120) for simple oil change. Price can be more competitive More
by Jogen
May 29, 2021
This dealership makes mistakes and doesn’t want to right their wrongs. Shame on this dealership. I have been a customer for over 4 years and this is the service that they give customers. See ya their wrongs. Shame on this dealership. I have been a customer for over 4 years and this is the service that they give customers. See ya More
by sungwon3058
May 21, 2021
I brought my car in for a tune up and Nick from service was very attentive and customer service oriented. He was a straight shooter and got my service done very quickly and provided it back running in tip was very attentive and customer service oriented. He was a straight shooter and got my service done very quickly and provided it back running in tiptop shape.....I will be requesting Nick as my service advisor in the future. Lori also handled my appointment very efficiently as always. More
by BMW Owner
April 29, 2021
Always very professional and attentive to my automotive issues. Service is generally very quick. Parts not available were immediately ordered and often the repair was completed on the same day. issues. Service is generally very quick. Parts not available were immediately ordered and often the repair was completed on the same day. More
by hank
Employees Worked With
March 11, 2021
Service was as promised. Received a video from the mechanic showing the underneath of my car and explaining some things to look for. Very helpful. mechanic showing the underneath of my car and explaining some things to look for. Very helpful. More
by Rmc113
March 07, 2021
Another good service experience from BMW Bridgewater and Andrew. Andrew always keeps me informed of my car status and deals with any issues that arise. Andrew. Andrew always keeps me informed of my car status and deals with any issues that arise. More
by jillweidner
Employees Worked With
Andrew K
