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BMW of Bridgewater - Service Center

Bridgewater, NJ

4.9
283 Reviews

283 Reviews of BMW of Bridgewater - Service Center

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September 12, 2021

I just wanted to put a review out that I’ve gotten multiple cars from this dealership, it’s been the best experience in buying cars I’ve ever had, and I bought a bunch, I will never buy another car fr More

by eric.bozzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Trimarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Apgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Defonseka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2021 -

BMW of Bridgewater responded

We deeply appreciate your fantastic review. It is always great to see that Jeff and the team are going above and beyond to wow our loyal clients. Thanks so much for your continued support of BMW of Bridgewater and we look forward to your next visit!

September 11, 2021

After moving from Phoenix, AZ one of my concern was to find a good BMW dealership for my 4 Series GranCoupe. After having a few bad experiences, I came across BMW of Bridgewater and their Service Manager More

by Kshitij Kay Bhapkar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Defonseka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

BMW of Bridgewater responded

Thank you for taking the time to review us! We strive to deliver seamless and knowledgeable service, and it is fantastic to hear that this has been reflected in your time working with Jeffrey. Drive safely in your BMW 4Series, and we hope to see you back again down the road!

September 10, 2021

I was very pleased about the services rendered by BMW Service Manager Jeff DeFonseka and his team. They performed an excellent and professional service for my car which I would recommend to anyone. They More

by ug228
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Defonseka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

BMW of Bridgewater responded

There is nothing better than hearing from a happy customer! Thank you for choosing BMW of Bridgewater and for taking the time to highlight Jeff's great work. We hope to welcome you back for your future services!

September 10, 2021

Brought my 2012 328 because of an ongoing check engine light. I've been having ongoing problems with this car that no one seemed to be able to fix. The Service Manager Jeff listened to my story and was su More

by jbelle572
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Defonseka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

BMW of Bridgewater responded

We are so happy that Jeff and the team earned your trust and business! Thank you for coming to BMW of Bridgewater, we look forward to working with you again down the road. Until then, safe travels!

September 10, 2021

Just had my vehicle serviced at bridgewater, exceptional service excellent feedback and very professional dealer gave very good feedback on my vehicle and made me aware of all my service needs More

by Raymond.jahn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Defonseka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

BMW of Bridgewater responded

Thank you for choosing BMW of Bridgewater for your service needs! We are thrilled that our team gave you a five-star experience and we hope to welcome you back in the future, Raymond.

September 10, 2021

In search for a genuine and trustworthy service team for my BMW, I came across this BMW dealer about 2 years ago. This is my to go service location for my 12 bmw 328i. I drive about 2 hours from Delaware t More

by Maly3785
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Trimarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Defonseka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

BMW of Bridgewater responded

It means so much that you make the trip to work with us! Thank you for trusting Jeff and the team with your business and your 2012 BMW 328i. We look forward to welcoming you back to BMW of Bridgewater next time!

September 10, 2021

Getting service at BMW of Bridgewater is a delight. They always treat me and my wife with respect. They do work right the first time and in a timely manner. I have had a chance to deal with the Service Mgr, More

by gpond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Defonseka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

BMW of Bridgewater responded

Thanks for this excellent review! We're so happy to hear that your service experience is top notch and that you and your wife always feel respected. It's nice that our team is informative and pleasant. See you whenever you need us next at BMW of Bridgewater.

September 09, 2021

Stay away from this dealership. Darrel and, Jeff the service manager, are unprofessional. My daughter took her BMW to the dealership for some basic work. Here's the scam at this dealership ; they will More

by SD.blum
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Defonseka
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darell
September 09, 2021

Bridgewater BMW has been my service provider for the last 3 years. I trust Jeff Defonseka and his service team to service all of my vehicles needs. They always schedule my repairs and service when it’s most More

by Bryan W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Trimarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Defonseka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

BMW of Bridgewater responded

Thank you for taking the time to share, Bryan! We appreciate your business over the years and are thrilled to hear that you have had such outstanding service experiences working with Jeff. Drive safely, and we hope to see you back at BMW of Bridgewater!

August 27, 2021

My 2006 BMW had a breakline leakage problem which they fixed it.For me it is too early to say about performance but at this moment it is satisfactory. I am pleased with the staff particularly Mr Andrew. More

by jay kapadia
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew
Aug 27, 2021 -

BMW of Bridgewater responded

Jay, thanks for taking the time to leave BMW of Bridgewater a review. We're pleased to hear that we fixed your BMW's issue and that you loved working with Mr. Andrew.

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