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BMW of Bridgewater - Service Center

Bridgewater, NJ

4.9
278 Reviews

278 Reviews of BMW of Bridgewater - Service Center

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October 15, 2021

BMW of Bridgewater makes servicing my 5 series a pleasure. Lori Trimarco is courteous and responsive. My Service Advisor, Andrew Kleczyns, is exceptional! He's extremely knowledgeable, professional More

by aprilh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Trimarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Apgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandre Hoebeke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Kleczyns, Mark Carvalho
Oct 15, 2021 -

BMW of Bridgewater responded

April - "knowledgeable, professional and trust-worthy" are all words we love to see. Thank you so much for the excellent feedback about our service and sales teams! We are truly grateful for your repeat business and kind review. See you next time at BMW of Bridgewater!

October 06, 2021

They treat you as you would want to be treated. Service is timely and well performed. More

by mgoldi2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lori Trimarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
Oct 06, 2021 -

BMW of Bridgewater responded

This feedback makes our day. Thank you for the kind words and for being a valued client! We sincerely appreciate you! - the BMW of Bridgewater team

October 02, 2021

The BMW of Bridgewater staff went above and beyond with my vehicle and fixed my problem. I will be back again for more service. Monika was so helpful. Kurt did an awesome job on my car. Thank you both so m More

by Chris K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Defonseka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monika, Kurt (tech)
Oct 02, 2021 -

BMW of Bridgewater responded

Kurt, Monika, and the BMW of Bridgewater team will always take every measure possible to make sure your concerns are addressed. Chris, thank you for putting your confidence in our team to provide you with solutions, and we hope next time you require automotive care, you'll think of us!

September 29, 2021

The best dealership around . Always great service and professional . They have a clean environment and make you feel safe . More

by Laurablair1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Trimarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manjula Biju
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Carvalho
Sep 30, 2021 -

BMW of Bridgewater responded

Laura, thank you for the great review! We appreciate your support and are thrilled to hear that you had such a seamless service experience working with us. Drive safely, and we hope to see you back at BMW of Bridgewater!

September 27, 2021

BMW of Bridgewater is always first class with a highly competent sales and service team which is why I bought my last 5 BMWs from this dealer. More

by s.dazzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Sep 28, 2021 -

BMW of Bridgewater responded

Thank you for your confidence in our work! We are thrilled that you have been so well taken care of by our team here at BMW of Bridgewater. Safe travels and we look forward to seeing you next time!

September 12, 2021

I just wanted to put a review out that I’ve gotten multiple cars from this dealership, it’s been the best experience in buying cars I’ve ever had, and I bought a bunch, I will never buy another car fr More

by eric.bozzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Trimarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Apgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Defonseka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2021 -

BMW of Bridgewater responded

We deeply appreciate your fantastic review. It is always great to see that Jeff and the team are going above and beyond to wow our loyal clients. Thanks so much for your continued support of BMW of Bridgewater and we look forward to your next visit!

September 11, 2021

After moving from Phoenix, AZ one of my concern was to find a good BMW dealership for my 4 Series GranCoupe. After having a few bad experiences, I came across BMW of Bridgewater and their Service Manager More

by Kshitij Kay Bhapkar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Defonseka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

BMW of Bridgewater responded

Thank you for taking the time to review us! We strive to deliver seamless and knowledgeable service, and it is fantastic to hear that this has been reflected in your time working with Jeffrey. Drive safely in your BMW 4Series, and we hope to see you back again down the road!

September 10, 2021

I was very pleased about the services rendered by BMW Service Manager Jeff DeFonseka and his team. They performed an excellent and professional service for my car which I would recommend to anyone. They More

by ug228
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Defonseka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

BMW of Bridgewater responded

There is nothing better than hearing from a happy customer! Thank you for choosing BMW of Bridgewater and for taking the time to highlight Jeff's great work. We hope to welcome you back for your future services!

September 10, 2021

Brought my 2012 328 because of an ongoing check engine light. I've been having ongoing problems with this car that no one seemed to be able to fix. The Service Manager Jeff listened to my story and was su More

by jbelle572
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Defonseka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

BMW of Bridgewater responded

We are so happy that Jeff and the team earned your trust and business! Thank you for coming to BMW of Bridgewater, we look forward to working with you again down the road. Until then, safe travels!

September 10, 2021

Just had my vehicle serviced at bridgewater, exceptional service excellent feedback and very professional dealer gave very good feedback on my vehicle and made me aware of all my service needs More

by Raymond.jahn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Defonseka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

BMW of Bridgewater responded

Thank you for choosing BMW of Bridgewater for your service needs! We are thrilled that our team gave you a five-star experience and we hope to welcome you back in the future, Raymond.

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