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BMW of Bridgewater - Service Center

Bridgewater, NJ

4.9
283 Reviews

283 Reviews of BMW of Bridgewater - Service Center

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November 25, 2021

Excellent service and genuine attention to detail along with premium customer care makes this dealership one of the best I have ever had the pleasure to experience More

by Cbrosen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Trimarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Defonseka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

BMW of Bridgewater responded

It means so much to hear that your recent service visit was such a success. Thank you for stopping by to share this feedback! We look forward to seeing you again at BMW of Bridgewater.

November 19, 2021

Very good customer service provided for a car I bought at the dealership and another I bought somewhere else More

by Mightysonya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Trimarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica
Nov 19, 2021 -

BMW of Bridgewater responded

We're glad we could be an asset in your vehicles' care, Sonya! Thank you for the excellent feedback and for trusting BMW of Bridgewater with the job. Be well and see you next time!

November 17, 2021

I have a terrific service experience every time! The Service team at BMW of Bridgwater are superstars! More

by M4Ever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Trimarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

BMW of Bridgewater responded

Thank you for the great review of BMW of Bridgewater! We're happy that your recent service experience with us was superb!

November 16, 2021

The dealership offers very flexible and friendly maintenance services that meet my busy schedule and needs. More

by Diana
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lori Trimarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monika
Nov 17, 2021 -

BMW of Bridgewater responded

Diana - This feedback means a lot to us! Thank you for being a great BMW of Bridgewater customer and trusting us with your auto service needs.

November 15, 2021

Thank-you Manjula! we have talked for over a year and I love my new car! More

by Melissa Elliott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manjula Biju
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ruiz, Mark Carvalho
Nov 15, 2021 -

BMW of Bridgewater responded

Hi Melissa - Thanks for sharing your five-star review with our team! We'll give kudos to Manjula for helping us provide you with a great experience. Enjoy your new car! - The BMW of Bridgewater Team

October 15, 2021

BMW of Bridgewater makes servicing my 5 series a pleasure. Lori Trimarco is courteous and responsive. My Service Advisor, Andrew Kleczyns, is exceptional! He's extremely knowledgeable, professional More

by aprilh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Trimarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Apgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandre Hoebeke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Kleczyns, Mark Carvalho
Oct 15, 2021 -

BMW of Bridgewater responded

April - "knowledgeable, professional and trust-worthy" are all words we love to see. Thank you so much for the excellent feedback about our service and sales teams! We are truly grateful for your repeat business and kind review. See you next time at BMW of Bridgewater!

October 06, 2021

They treat you as you would want to be treated. Service is timely and well performed. More

by mgoldi2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lori Trimarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
Oct 06, 2021 -

BMW of Bridgewater responded

This feedback makes our day. Thank you for the kind words and for being a valued client! We sincerely appreciate you! - the BMW of Bridgewater team

October 02, 2021

The BMW of Bridgewater staff went above and beyond with my vehicle and fixed my problem. I will be back again for more service. Monika was so helpful. Kurt did an awesome job on my car. Thank you both so m More

by Chris K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Defonseka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monika, Kurt (tech)
Oct 02, 2021 -

BMW of Bridgewater responded

Kurt, Monika, and the BMW of Bridgewater team will always take every measure possible to make sure your concerns are addressed. Chris, thank you for putting your confidence in our team to provide you with solutions, and we hope next time you require automotive care, you'll think of us!

September 29, 2021

The best dealership around . Always great service and professional . They have a clean environment and make you feel safe . More

by Laurablair1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Trimarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manjula Biju
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Carvalho
Sep 30, 2021 -

BMW of Bridgewater responded

Laura, thank you for the great review! We appreciate your support and are thrilled to hear that you had such a seamless service experience working with us. Drive safely, and we hope to see you back at BMW of Bridgewater!

September 27, 2021

BMW of Bridgewater is always first class with a highly competent sales and service team which is why I bought my last 5 BMWs from this dealer. More

by s.dazzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Sep 28, 2021 -

BMW of Bridgewater responded

Thank you for your confidence in our work! We are thrilled that you have been so well taken care of by our team here at BMW of Bridgewater. Safe travels and we look forward to seeing you next time!

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