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BMW of Bridgewater - Service Center

Bridgewater, NJ

4.9
278 Reviews
Call Service Center (908) 287-1800

278 Reviews of BMW of Bridgewater - Service Center

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January 02, 2022

Received my vehicle back from an airbag recall working flawlessly. Super cleaned up as well. Very courteous staff; including my advisor Andrew. More

by R.R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Defonseka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Kleczynski
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Jan 03, 2022 -

BMW of Bridgewater responded

It was our pleasure to take care of your airbag recall and for us to return your vehicle to you sparkling clean. We're so grateful that you brought your business to BMW of Bridgewater, and we hope you'll continue to rely on Andrew and the team for all your future service needs!

December 18, 2021

Very friendly staff. Service was completed when promised and great communication. Very efficient drop off and pick up. More

by gt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Muscolino
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Dec 20, 2021 -

BMW of Bridgewater responded

Thank you for taking the time to share! We appreciate your business and are happy to hear that you are so confident in the BMW of Bridgewater team to get the job done. Drive safely, and we hope to see you back!

December 10, 2021

Expert service; fast and efficient communications; stellar staff, and reliable dealer. Outstanding work and customer focused! More

by LorraineLotowycz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Trimarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
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Dec 11, 2021 -

BMW of Bridgewater responded

Providing our guests with efficient, friendly, and personalized service is always our priority, and it's outstanding to hear we're hitting the mark. The entire BMW of Bridgewater team thanks you for sharing your enthusiasm for our team's hard work, and we look forward to your next visit, Lorraine!

December 09, 2021

Nick was very prompt in contacting us about the getting the additional works that were required and he got those done in time. More

by Bmechery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Muscolino
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Dec 10, 2021 -

BMW of Bridgewater responded

We're glad Nick helped get you taken care of! Thank you for the excellent feedback and for trusting the BMW of Bridgewater team with your business - we hope to see you again next time!

December 09, 2021

This is specific ONLY to Brian of the Genius Technical Help desk. Over the phone, he helped me reset my 8 year old BMW iDrive to remove personal info when it was being sold. The vehicle maintenance and se More

by Jeffrey Lamborn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Radliffe
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Dec 10, 2021 -

BMW of Bridgewater responded

Jeffrey - Thanks for giving Brian a shoutout for helping you with your vehicle. If there's anything else we can do for you, give us a call. Best, Jeff Defonseka - Service Manager - 908-287-1800 x128

November 25, 2021

Excellent service and genuine attention to detail along with premium customer care makes this dealership one of the best I have ever had the pleasure to experience More

by Cbrosen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Trimarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Defonseka
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2021 -

BMW of Bridgewater responded

It means so much to hear that your recent service visit was such a success. Thank you for stopping by to share this feedback! We look forward to seeing you again at BMW of Bridgewater.

November 19, 2021

Very good customer service provided for a car I bought at the dealership and another I bought somewhere else More

by Mightysonya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Trimarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica
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Nov 19, 2021 -

BMW of Bridgewater responded

We're glad we could be an asset in your vehicles' care, Sonya! Thank you for the excellent feedback and for trusting BMW of Bridgewater with the job. Be well and see you next time!

November 17, 2021

I have a terrific service experience every time! The Service team at BMW of Bridgwater are superstars! More

by M4Ever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Trimarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2021 -

BMW of Bridgewater responded

Thank you for the great review of BMW of Bridgewater! We're happy that your recent service experience with us was superb!

November 16, 2021

The dealership offers very flexible and friendly maintenance services that meet my busy schedule and needs. More

by Diana
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lori Trimarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monika
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Nov 17, 2021 -

BMW of Bridgewater responded

Diana - This feedback means a lot to us! Thank you for being a great BMW of Bridgewater customer and trusting us with your auto service needs.

November 15, 2021

Thank-you Manjula! we have talked for over a year and I love my new car! More

by Melissa Elliott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manjula Biju
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ruiz, Mark Carvalho
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Nov 15, 2021 -

BMW of Bridgewater responded

Hi Melissa - Thanks for sharing your five-star review with our team! We'll give kudos to Manjula for helping us provide you with a great experience. Enjoy your new car! - The BMW of Bridgewater Team

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