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BMW of Bridgewater - Service Center

Bridgewater, NJ

4.9
283 Reviews
Call Service Center (908) 287-1800

283 Reviews of BMW of Bridgewater - Service Center

Sort by
February 04, 2022

Very good experience, as is normal with this dealership. They always do a great job! More

by James.marsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Trimarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Defonseka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Gawel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2022 -

BMW of Bridgewater responded

Thank you James for the great review! We appreciate your trust in us to get the job done right.

January 28, 2022

My 2nd service visit and it went as smoothly as my 1st, customer care is very good, friendly welcoming dealership, easy to talk & deal with. More

by Malloy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Trimarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Defonseka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2022 -

BMW of Bridgewater responded

We're thrilled that we could earn your support here at BMW of Bridgewater! Thanks so much for your confidence in the team to get the job done. We look forward to seeing you again next time!

January 23, 2022

Mark reinforced why we bought from BMW Bridgewater. A great manager who exhibited great customer service! More

by Helene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Trimarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Defonseka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Carvalho
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Jan 24, 2022 -

BMW of Bridgewater responded

Helene, thank you for taking the time to review us! We are so glad to hear that Mark delivered such a successful service experience. Drive safely, and we hope to see you back again at BMW of Bridgewater!

January 20, 2022

Great customer service! The service dept. Works hard get you in and out back on the road as quick as possible. Great job! More

by SYDMX7@YAHOO.COM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darrell
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Jan 21, 2022 -

BMW of Bridgewater responded

Thank you for the great review! We appreciate your business and are so glad to hear that the BMW of Bridgewater team delivered such a successful service experience. Drive safely, and we hope to see you back again down the road!

January 17, 2022

Almost forgot to send some well deserved praise to Brian the BMW genius he did a wonderful job explaining to me about all the new things my new car can do, He was extremely knowledgeable and answered all More

by geoslayer1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Radliffe
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Jan 17, 2022 -

BMW of Bridgewater responded

Thank you again for the fantastic feedback! We love that Brian explained the features of your new vehicle so you can be confident out on the roads. Have a wonderful week! - BMW of Bridgewater team

January 02, 2022

Received my vehicle back from an airbag recall working flawlessly. Super cleaned up as well. Very courteous staff; including my advisor Andrew. More

by R.R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Defonseka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Kleczynski
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Jan 03, 2022 -

BMW of Bridgewater responded

It was our pleasure to take care of your airbag recall and for us to return your vehicle to you sparkling clean. We're so grateful that you brought your business to BMW of Bridgewater, and we hope you'll continue to rely on Andrew and the team for all your future service needs!

December 18, 2021

Very friendly staff. Service was completed when promised and great communication. Very efficient drop off and pick up. More

by gt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Muscolino
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Dec 20, 2021 -

BMW of Bridgewater responded

Thank you for taking the time to share! We appreciate your business and are happy to hear that you are so confident in the BMW of Bridgewater team to get the job done. Drive safely, and we hope to see you back!

December 10, 2021

Expert service; fast and efficient communications; stellar staff, and reliable dealer. Outstanding work and customer focused! More

by LorraineLotowycz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Trimarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
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Dec 11, 2021 -

BMW of Bridgewater responded

Providing our guests with efficient, friendly, and personalized service is always our priority, and it's outstanding to hear we're hitting the mark. The entire BMW of Bridgewater team thanks you for sharing your enthusiasm for our team's hard work, and we look forward to your next visit, Lorraine!

December 09, 2021

Nick was very prompt in contacting us about the getting the additional works that were required and he got those done in time. More

by Bmechery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Muscolino
Report | Print
Dec 10, 2021 -

BMW of Bridgewater responded

We're glad Nick helped get you taken care of! Thank you for the excellent feedback and for trusting the BMW of Bridgewater team with your business - we hope to see you again next time!

December 09, 2021

This is specific ONLY to Brian of the Genius Technical Help desk. Over the phone, he helped me reset my 8 year old BMW iDrive to remove personal info when it was being sold. The vehicle maintenance and se More

by Jeffrey Lamborn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Radliffe
Report | Print
Dec 10, 2021 -

BMW of Bridgewater responded

Jeffrey - Thanks for giving Brian a shoutout for helping you with your vehicle. If there's anything else we can do for you, give us a call. Best, Jeff Defonseka - Service Manager - 908-287-1800 x128

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