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BMW of Bloomfield

Bloomfield, NJ

4.4
1,872 Reviews

425 Bloomfield Ave

Bloomfield, NJ

07003

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Showing 1,872 reviews

November 22, 2022

The service was great and the my service rep was awesome and knowledgeable. While waiting I conversated with a sales rep who was awesome as well. His name is Angel. The service all around was professional, More

by hawkinsft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Todisco
Nov 22, 2022 -

BMW of Bloomfield responded

Thank you for the review! We are so glad to hear that Angel delivered such a successful service experience. Drive safely, and we hope to see you back again at BMW of Bloomfield!

November 03, 2022

I would like to thank Hesh Moussa, my service advisor, for his help with my vehicle. I am very satisfied with this service department overall. Thanks again for all your help. More

by Trulyyrs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hesh Moussa
Nov 04, 2022 -

BMW of Bloomfield responded

We are so glad that Hesh and the service team were helpful to you at BMW of Bloomfield. Thank you for this kind review!

October 31, 2022

Staff called me approximately 30 days ago to inquire about my end of lease options. I explained that I extended my lease for an additional two months while I decided on another BMW model. Unfortunately, More

by Muhammad
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t recall
Nov 01, 2022 -

BMW of Bloomfield responded

Muhammad, This is extremely concerning to read. We would never want our customers to be treated in the manner you've described here. I apologize for any frustration or lack of communication that occurred during your leasing experience, and we will use this feedback as an opportunity to improve. If you have any outstanding questions, please feel free to get in touch with me directly. I'd appreciate a chance to earn back your trust. Best, Chris Chang - General Sales Manager - 973-780-9535

October 29, 2022

This is my 5th BMW from Sabrina Rolle. She is the absolute best. She is knowledgeable about the process and the vehicles. She is attentive and patient with people like me that have OCD More

by Angelatingle71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina Rolle
Oct 30, 2022 -

BMW of Bloomfield responded

Thank you for being a loyal customer of BMW of Bloomfield and for giving Sabrina such a lovely shoutout! We truly appreciate your compliments and hope to see you again!

October 28, 2022

It was my first visit and the staff was very nice and friendly. I would recommend it to my friends More

by Kimgooding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hash
Oct 28, 2022 -

BMW of Bloomfield responded

Thank you for the great review, Kim! We are so glad to hear that you had a successful service experience working with the BMW of Bloomfield team. Drive safely, and we hope to see you back again down the road!

September 27, 2022

Great experience, excellent workers they are attentive to your needs and are always on point willing to make sure that there customers are satisfied More

by eileen_vega
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack
Sep 27, 2022 -

BMW of Bloomfield responded

Eileen, thank you for the great review! We are so glad to hear that you had a successful experience working with the BMW of Bloomfield team. Drive safely, and we hope to see you back!

September 20, 2022

Julio was amazing! Best service I ever had treated me like family! And Mohna the finance manager was outstanding she hustled to get me the best rate ! Could not be happ More

by Joelperez212121
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio and mohna
Sep 20, 2022 -

BMW of Bloomfield responded

Hi Joel - Thank you for sharing your experience with our team! We appreciate your business and we hope to see you again at BMW of Bloomfield. Safe travels ahead!

September 16, 2022

Very happy with the overall service. ..especially with Rich H and Gina T. Highly recommend More

by Rkopilnick
Recommend Dealer
Yes
Employees Worked With
Gina Todisco, Richard Hwang
Sep 16, 2022 -

BMW of Bloomfield responded

Happy customers make us happy! Thanks for supporting BMW of Bloomfield and for giving Rich and Gina a shout-out!

September 07, 2022

I spoke to Jairo this morning, I explained my concerns to him, he went above and beyond to assist me, my concerns were taken care of within a few hours, which I never expected, I’m so grateful for Jairo taki More

by Venuslucas60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jairo Salazar
Sep 08, 2022 -

BMW of Bloomfield responded

Thanks for your review of BMW of Bloomfield, Lucas! We're thrilled Jairo went the extra mile to accommodate your needs and deliver considerate service. Have a wonderful day!

September 07, 2022

Great shopping experience. Jairo made the stress of buying a car a breeze. Much appreciate the help that he provide. Many options to fit my budget and don’t over charge like mo More

by juanflores021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jairo Salazar
Sep 08, 2022 -

BMW of Bloomfield responded

Juan, it is terrific to hear that you were so well taken care of by Jairo and the team! Thank you for choosing BMW of Bloomfield for your purchase. We hope you enjoy your new vehicle!

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