BMW of Bloomfield
Bloomfield, NJ
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Hidden secrets Up until I purchased the car everything was great. I had no problems getting ahold of anyone. Was the purchase was made, (two weeks later) getting som Up until I purchased the car everything was great. I had no problems getting ahold of anyone. Was the purchase was made, (two weeks later) getting someone to help me out was nearly impossible. I should not have to call 15+ times to get my issues resolved. Not going to lie, I'm very disappointed. I traveled 2 1/2 hours to buy my car here; I would now pass this place and drive another 3 hours if I have to. More
Service Call The required service had already been performed on an earlier visit. The Service light had illuminated on the instrument panel. It needed to be turn The required service had already been performed on an earlier visit. The Service light had illuminated on the instrument panel. It needed to be turned off. It was done quickly, conveniently, and without appointment. More
In and out within about an hour!!! I scheduled the appointment as the reminder came up on my car that it was due for service. I truly appreciated the fact that no one tried to sell me I scheduled the appointment as the reminder came up on my car that it was due for service. I truly appreciated the fact that no one tried to sell me additional service other than what I came in for. I do realize at times cars may be due for certain things that owners might not be aware of but it was nice to just come in have the car serviced and be on my way in about an hour. More
Leased new BMW The ease of use for leasing a new vehicle (BMW 320I) was MUCH better then either Toyota and Mercedes who I had dealt with in the past! The ease of use for leasing a new vehicle (BMW 320I) was MUCH better then either Toyota and Mercedes who I had dealt with in the past! More
Review of service Overall experience is good but with room to improve. If I could have my car washed after service like other dealer did would be great! Overall experience is good but with room to improve. If I could have my car washed after service like other dealer did would be great! More
Excellent Service Excellent customer service!! Ahron was fantastic, he addressed all of my service needs and delivered exceptional service. They also provided a loaner Excellent customer service!! Ahron was fantastic, he addressed all of my service needs and delivered exceptional service. They also provided a loaner - and turned it Ari nd quickly. More
to repair car was very long approx 4-5 weeks. Had to return Not happy about service repair department, they are extremely slow. After 5 weeks in repair shop they Returned the car to me and results did not compa Not happy about service repair department, they are extremely slow. After 5 weeks in repair shop they Returned the car to me and results did not compare to BMW elite reputation. Had to return car because when pressing the brake the steering and car shakes. I asked if they could detail car. The car was never touched not the out side or the tires. The car was horrible. I have a beautiful car 428i More
Great service My salesman Sam Shehata was patient with me and delivered on all of his promises. Great service all around from start to finish from him and the staff My salesman Sam Shehata was patient with me and delivered on all of his promises. Great service all around from start to finish from him and the staff. Very friendly environment. I look forward to my future at BMW Bloomfield. More
Great job Fast service. Everything was done as expected. Corey was pleasure to work with. He was able to expedite the service, which was much appreciated since Fast service. Everything was done as expected. Corey was pleasure to work with. He was able to expedite the service, which was much appreciated since I had to get back to work. He kept me informed in the process. You can't ask for more. More
Plesant. First time for service needed on my new car. Not disappointed at all. I wish they have more loaner cars so I don't have to wait even with a Lyft ride, First time for service needed on my new car. Not disappointed at all. I wish they have more loaner cars so I don't have to wait even with a Lyft ride, which is more of hassle for me than waiting. More