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BMW of Bloomfield

Bloomfield, NJ

4.4
1,872 Reviews

425 Bloomfield Ave

Bloomfield, NJ

07003

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Showing 1,872 reviews

June 14, 2023

This dealership will lie to get you in their doors just to have “just sold the car” and try to push unwanted other options on you. Although i was upset, I politely declined and they still follow up with an More

by Ahoa3139
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carla Smith
Jun 15, 2023 -

BMW of Bloomfield responded

I sincerely apologize that you had this experience. Our intention is never to waste our customers' time or energy, and I am sorry that you arrived here only to be told that the prospective vehicle was already sold. We strive to provide transparent and honest service, so it's disappointing to learn that we fell short of your expectations. I would like the chance to discuss this further and see what we can do to improve your 1-star rating. Please give me a call at your earliest convenience. Thank you, Chris Chang - General Sales Manager - 973-780-9535

May 30, 2023

I am very satisfied with services provided. Customer service is exceptional & my vehicle’s issues were rectified!! More

by prettykellylewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Duarte, Ahron Silvestri, Gina Todisco, Mike Gagliardi, Richard Hwang, Tony Martins
May 30, 2023 -

BMW of Bloomfield responded

We're so glad to hear that you appreciated our customer service and that we were able to help you get your vehicle back on track. Thank you for choosing BMW of Bloomfield for your automotive services!

May 28, 2023

very professional and understanding, they fixes the problem of my car quickly after inspection which was a sensor issue. More

by natachaL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Yoon
May 31, 2023 -

BMW of Bloomfield responded

We're thrilled to hear we were able to assist you with your sensor issue quickly and professionally, Natacha! It's what we aim for at BMW of Bloomfield. Thank you for sharing your experience with us and supporting our business. Drive safely!

May 27, 2023

had a amazing experience with bobby kaufman i would recomomend him to all my family and friends thank you bloomfield More

by uly
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bobby Kaufman
May 29, 2023 -

BMW of Bloomfield responded

We're thrilled you had an amazing experience with Bobby at BMW of Bloomfield! Thanks a ton for sharing your review and recommendation. See you next time!

May 26, 2023

Gina Todisco gets the job done! She updated me daily and reassured me when car would be ready More

by Rina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Todisco
May 26, 2023 -

BMW of Bloomfield responded

Rina, we are delighted to hear Gina always provides communicative and accurate service here at BMW of Bloomfield. We look forward to seeing you back next time!

May 25, 2023

The service advisors were very attentive to my needs to get the issues resolved quickly. More

by wgsample716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Todisco
May 25, 2023 -

BMW of Bloomfield responded

Thank you for the review! We appreciate your business at BMW of Bloomfield!

May 17, 2023

The BMW dealership of Bloomfield service department was effective, efficient and fast. The prices were reasonable and discounted when possible! The appointment was timely and communication frequent. I w More

by April
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin, Ahron Silvestri
May 17, 2023 -

BMW of Bloomfield responded

April, thank you for the review! We are so glad to hear that you had such a successful service experience working with the BMW of Bloomfield team. Drive safely, and we hope to see you back again down the road!

May 13, 2023

Very attentive to needs. Communication excellent. Ease of transaction great. Mannan very helpful every step of thecway More

by peter_pasley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mannan. 5 stars
May 15, 2023 -

BMW of Bloomfield responded

Peter, we appreciate you sharing your experience with us at BMW of Bloomfield! Providing excellent service and communication is what our team always strives to do. We're delighted that Mannan was attentive and helpful during your transaction. It was a pleasure working with you!

April 24, 2023

Great service took good care of me. This is my second car with them. I will be back again. More

by Pete822
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laurence Oliver
Apr 24, 2023 -

BMW of Bloomfield responded

Thank you for the review, Pete! We are so glad to hear that you are confident in the BMW of Bloomfield team to get the job done. Drive safely, and we hope to see you back!

March 27, 2023

Great dealership, customer friendly staff, great service dept too Robert is a good salesman. Jacob helps me out to understand all new features in this car. great team. More

by g patel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jacob, M Gazal, Robert, Christopher Chang
Mar 27, 2023 -

BMW of Bloomfield responded

Thank you for the review! We are so glad to hear that Jacob and Robert delivered such a successful purchase experience. Drive safely, and we hope to see you back again at BMW of Bloomfield!

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