BMW of Bloomfield
Bloomfield, NJ
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My experience at Bloomfield BMW was TERRIRIC!! My eperience with my service advisor Ahron was exceptional. He treated me with respect and professionalism. I was given the opportunity to ask quest My eperience with my service advisor Ahron was exceptional. He treated me with respect and professionalism. I was given the opportunity to ask questions and understood the process. In addition, Carlos Duarte made sure I was satisfied with the service and loaner. Carlisto and Jackson greeted me very friendly upon arrival. I would highly recommend Bloomfield BMW to anyone looking for a great experience. More
Great service At Bloomfield BMW I've got a very responsible service. At the beginning service advisor Hilario made very clear explanation to me on the work to be At Bloomfield BMW I've got a very responsible service. At the beginning service advisor Hilario made very clear explanation to me on the work to be performed and very patiently answered my questions. At the end he again went over with me every thing had been done and explained what I was concerned. This is the second time I have car served here. I am glad that car washing is included in the services, even though I had to drive a few blocks to get it. I hope that next year BMW will have its own car washing facility. More
Oil change etc Came in for oil change and take a look at leak in trunk area and damage to glove compartment. I had an appointment. It was a little weird they didn't Came in for oil change and take a look at leak in trunk area and damage to glove compartment. I had an appointment. It was a little weird they didn't have me in their appointment book when I arrived but they quickly out me in their system. I waited at the location and the oil change and other items took a reasonable amount of time More
Always awesome! I brought 2 cars in for service and they took great care of me and got me in and out very quickly. Thank you David I brought 2 cars in for service and they took great care of me and got me in and out very quickly. Thank you David More
Messy / Disorganized, Good Morning, Very Disappointing, I wish I would of went to another BMW Dealership..Totally confused. The customer service rep couldn't give me an Good Morning, Very Disappointing, I wish I would of went to another BMW Dealership..Totally confused. The customer service rep couldn't give me an answer, if my car was ready or not. I made three different phone calls and received the same confused answer. Never again! Their's other BMW Dealers I'll find another one. Thank You More
Recall I had a great experience getting my car checked and fixed, good communication as to what the car needed, and fast service getting the car fixed and re I had a great experience getting my car checked and fixed, good communication as to what the car needed, and fast service getting the car fixed and returned More
Courteous and professional Great experience all around. Attentive and respectful to customers. Service was timely and courtesy shuttle made it easy to commute back and forth to Great experience all around. Attentive and respectful to customers. Service was timely and courtesy shuttle made it easy to commute back and forth to the dealership. Will come back again for future services. More
Excellent Experience I dealt with Chris Chang, it was the best, most relaxed experience I have had at a car dealership. He listened to what I wanted and did all he could I dealt with Chris Chang, it was the best, most relaxed experience I have had at a car dealership. He listened to what I wanted and did all he could to get me in the vehicle I wanted. He allowed me to discuss what I was looking for and wasn't pushy or directing me to a vehicle. I dealt with Bill Hamilton on the day of delivery, Bill was thorough and again provided a caring, relaxed environment that day. Finance was great and made the process very easy. The Genius went over everything in the vehicle and I left with a relationship at a new dealership, I left the one I have been dealing with for the last 18 years. More
Fantastic experience. I moved to New Jersey from Brooklyn and needed a car quickly. I contacted dealerships in the area and this was the only one that responded quickly and I moved to New Jersey from Brooklyn and needed a car quickly. I contacted dealerships in the area and this was the only one that responded quickly and seemed interested in my business. I worked with Jess and I'm very please with the deal I got. And I obviously love the car. Highly recommended. More
Quick service I dropped my car off for an oil change and was checked in immediately. Multiple people made sure that I was already being helped. They told me my car I dropped my car off for an oil change and was checked in immediately. Multiple people made sure that I was already being helped. They told me my car would be ready in an hour, and it was! The even gave me a voucher for a free car wash at a nearby establishment. Overall, great experience with this dealership. More