BMW of Bloomfield

Routine Service In for routine service. From beginning to end the entire staff was very professional. My service advisor (Cory Duarte) made sure I was comfortable wh In for routine service. From beginning to end the entire staff was very professional. My service advisor (Cory Duarte) made sure I was comfortable while waiting for service. More

LIke Family Been driving BMW for over 15 year now and compared to other BMW dealership. Well quite frankly I honestly feel Bloomfield BMW happens to be superior. Been driving BMW for over 15 year now and compared to other BMW dealership. Well quite frankly I honestly feel Bloomfield BMW happens to be superior. I mean not only is my Service Rep. David knowledgeable and has the ability to directly pinpoint your vehicle problem by merely giving him a brief sound of it or single description. He's completely honest, responsible returns call, gives his undivided attention and never once played those price games others dealerships are known to play at times. The fact of the matter is this, I contribute 25% of my decision to continue my relationship with the BMW product as to how I'm handled when it comes to service and Bloomfield BMW has made me a costumer for life, in fact just purchased a 2018 430i hardtop with 20k to go with my 2015 M package X6 in my garage. Only down side is price for parts area bit inflated other then that they are truly above the rest. Thanks Guys Glenn B. More

Charged for options that didn't asked for First of all i was misinformed as what is included in the car and later when i talked to manager to complain he considered options such as remote star First of all i was misinformed as what is included in the car and later when i talked to manager to complain he considered options such as remote starter and adaptive cruise as Japanese gimmicks. Furthermore when i went to finance person he asked me if i want to buy an option to cover me for damages when I return the car which i agreed and signed and later i found he added other option that i was not asked if i want it or not (Nitro). They told me service included however they charged me $150 for it again without telling me. Overall I'm very disappointed with this dealership More

My Experience with Bloomfield BMW BMW Bloomfield is par excellence with it comes to their personnel and service. Sam Shehata is my salesman is very courteous and patience. He will work BMW Bloomfield is par excellence with it comes to their personnel and service. Sam Shehata is my salesman is very courteous and patience. He will work with you on your needs and is knowledgeable. BMW Bloomfield is lucky to have Sam and he is an asset to the company. More

Yet another disappointing experience. The original issue wasn't fixed but we only found that out when we went to pick the car up, having been told it was ready. It had been scratched whil The original issue wasn't fixed but we only found that out when we went to pick the car up, having been told it was ready. It had been scratched whilst with BMW (not the first time this has happened with Bloomfield) and the car was filthy. We were then told it would get sorted and we would have the car back on Saturday. Two days later, I just got the car back - still hadn't been cleaned. My husband and I have said for some time that we will not use Bloomfield again; this time, we mean it! We've had enough of poor service over the years (and that is despite having bought/leased several cars from them) More

Excellent service Serviced my vehicle quickly, , kept me up to date at all times, And fixed all my issues. My go to dealership for service. I will be back. Serviced my vehicle quickly, , kept me up to date at all times, And fixed all my issues. My go to dealership for service. I will be back. More

Pleasant I find my service appts are pleasant solely because of Dave Ferriera. He is very pleasant to talk to, cordial and explains what’s wrong with car in l I find my service appts are pleasant solely because of Dave Ferriera. He is very pleasant to talk to, cordial and explains what’s wrong with car in layman’s terms. I’ve been going to BMW of Bloomfield for 14 years now and I find him to be the one service consultant I like the best. More

Very good service. I've had my BMW for almost 3 years and this dealership really does it's best to take great care of it's clients. I love that they will call a car to t I've had my BMW for almost 3 years and this dealership really does it's best to take great care of it's clients. I love that they will call a car to take me to work when I drop my car and will also pick me up to get my car. And they've always given me a detailed accounting of what they're going to do. More

Great Service- Ahron Silvestri and Will Sasilva. These individuals provided timely service. It was a pleasure working with them and look forward to working with them in the futu and Will Sasilva. These individuals provided timely service. It was a pleasure working with them and look forward to working with them in the future More

Excellent service Great experience with David Ferreria, he has been my main point of contact for service visits on my vehicle. Timely communication and updates on prog Great experience with David Ferreria, he has been my main point of contact for service visits on my vehicle. Timely communication and updates on progress as well as dealing with corporate on issues. David is great to work with, I really appreciate his style - he makes things easier which is a rarity in this business. More