BMW of Bloomfield

Very responsive My service adviser Hilario was extremely responsive and helpful. He promptly answered and questions or concerns I had regarding my vehicle. I would hi My service adviser Hilario was extremely responsive and helpful. He promptly answered and questions or concerns I had regarding my vehicle. I would highly recommend using this BMW for service. More

amazing service Bmw Bloomfield did An amazing job providing world class customer service. My advisor, William went out of his way to get me back to work during my oil Bmw Bloomfield did An amazing job providing world class customer service. My advisor, William went out of his way to get me back to work during my oil change. Thank you so much for the deep level of care, even with just a simple appointment. More

Replacement My 2018 530i was a lemon, they replaced it with a 2019 530i as quickly as it took to ship from Germany, no questions asked!!!! My 2018 530i was a lemon, they replaced it with a 2019 530i as quickly as it took to ship from Germany, no questions asked!!!! More

Trouble shooting Excellent service!! Ahron Silvestri and Saul Paulino went "out of their way to deal with the diagnosis and repair of my car. They are top shelf!!!! Excellent service!! Ahron Silvestri and Saul Paulino went "out of their way to deal with the diagnosis and repair of my car. They are top shelf!!!! More

Superior The BMW Representative was extremely knowledgeable, helpful, and thoughtful. He demonstrated sincerity about my time. The professionalism was A plus w The BMW Representative was extremely knowledgeable, helpful, and thoughtful. He demonstrated sincerity about my time. The professionalism was A plus with excellent time management. The service alone is making me considering to purchase an X5, newer model 2016 or 2017 in the future. More

Last Min/Urgent Tire repair I recently purchased a certified pre-owned BMW sedan. I park the car 5 days a week with a valet. However, when I went to pick up the car one evening I recently purchased a certified pre-owned BMW sedan. I park the car 5 days a week with a valet. However, when I went to pick up the car one evening after work, I found that the valet rammed the tire into a cement barrier and the tire got a hole in it. Unfortunately, when I picked up the car it was 8.30 PM. I had to drive 6 hours the next day. The team at Bloomfield BMW body shop took my car in for repairs the next morning without an appointment and replaced the tire ASAP. While I was there, they noted that I was due for routine maintenance. The body shop kindly incorporated the maintenance into the tire replacement so that I would not have to make a return trip to the dealership. (I really appreciated the pro-activity on the part of the body shop.) While attending to the routine maintenance on my car-- the service department noted I needed to replace my rear breaks. I was even more thrilled that I had stopped into the dealership that morning since I had the long drive ahead of me later that day. You will not be disappointed in service that you receive from the Bloomfield BMW Body Shop! More

2nd bemeer Henry and Jon D. Were great thanks to Chris . You put me on with the right guys . I would definitely recommend DCH BMW to everyone Henry and Jon D. Were great thanks to Chris . You put me on with the right guys . I would definitely recommend DCH BMW to everyone More

Routine Service In for routine service. From beginning to end the entire staff was very professional. My service advisor (Cory Duarte) made sure I was comfortable wh In for routine service. From beginning to end the entire staff was very professional. My service advisor (Cory Duarte) made sure I was comfortable while waiting for service. More

LIke Family Been driving BMW for over 15 year now and compared to other BMW dealership. Well quite frankly I honestly feel Bloomfield BMW happens to be superior. Been driving BMW for over 15 year now and compared to other BMW dealership. Well quite frankly I honestly feel Bloomfield BMW happens to be superior. I mean not only is my Service Rep. David knowledgeable and has the ability to directly pinpoint your vehicle problem by merely giving him a brief sound of it or single description. He's completely honest, responsible returns call, gives his undivided attention and never once played those price games others dealerships are known to play at times. The fact of the matter is this, I contribute 25% of my decision to continue my relationship with the BMW product as to how I'm handled when it comes to service and Bloomfield BMW has made me a costumer for life, in fact just purchased a 2018 430i hardtop with 20k to go with my 2015 M package X6 in my garage. Only down side is price for parts area bit inflated other then that they are truly above the rest. Thanks Guys Glenn B. More

Charged for options that didn't asked for First of all i was misinformed as what is included in the car and later when i talked to manager to complain he considered options such as remote star First of all i was misinformed as what is included in the car and later when i talked to manager to complain he considered options such as remote starter and adaptive cruise as Japanese gimmicks. Furthermore when i went to finance person he asked me if i want to buy an option to cover me for damages when I return the car which i agreed and signed and later i found he added other option that i was not asked if i want it or not (Nitro). They told me service included however they charged me $150 for it again without telling me. Overall I'm very disappointed with this dealership More