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BMW of Bloomfield
Bloomfield, NJ
1,872 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,872 reviews
September 18, 2018
Review I visited the service for the same two reasons I visited BMW a couple of months ago: a) rear tire losing air and b) light of the engine on. I hope thi I visited the service for the same two reasons I visited BMW a couple of months ago: a) rear tire losing air and b) light of the engine on. I hope this time the problem is resolved. I put 5/5 in all aspects except quality of work for this reason. Ahron was excellent. More
by v_gliatis
Verified CustomerEmployees Worked With
Ahron Silvestri
September 18, 2018
Great Service When i arrived at the service department i was greeted by very friendly people, i then met with Gina who went through everything with me. She was ver When i arrived at the service department i was greeted by very friendly people, i then met with Gina who went through everything with me. She was very knowledgeable and honest. The problem with my car was discovered immediately and fixed. I was pleasantly surprised with my experience. More
by tri714
Employees Worked With
Gina Todisco
September 17, 2018
Waiting time Overall the Service was good, the only complaint I have is the timing I waited over an hour just to have my tire light off. Overall the Service was good, the only complaint I have is the timing I waited over an hour just to have my tire light off. More
by elaineb419
Employees Worked With
David Ferreira
September 17, 2018
Excellent Service great staff I did my oil change in Bloomfield bmw dealer the service was excellent. David Ferreira gave me the best customer service. He took the time to explain I did my oil change in Bloomfield bmw dealer the service was excellent. David Ferreira gave me the best customer service. He took the time to explain me everything that the car need it. He is a valuable worker to have. I seen other workers but not like david. More
by JEILIN
Employees Worked With
David Ferreira, Will DaSilva, Carlos Duarte
September 17, 2018
Quick and easy I was out in about an hour for a small tech adjustment. The waiting room was very accommodating with snacks and drinks. A quick and pleasant experienc I was out in about an hour for a small tech adjustment. The waiting room was very accommodating with snacks and drinks. A quick and pleasant experience. More
by tabro101
Employees Worked With
Hilario Soares
September 17, 2018
Excellent Customer Service I normally go to park ave BMW because it’s closer however I decided to go to Bloomfield because I was tired of their bad customer service. I will defi I normally go to park ave BMW because it’s closer however I decided to go to Bloomfield because I was tired of their bad customer service. I will definitely be returning to BMW of Bloomfield even though it’s further for me. I was helped by David. He was very attentive and patient, addressed my concerns and had me out of there by a reasonable time . I’ll be returning to get some body work done on my X3. BMW of Bloomfield will continue to be my go to service station for my BMW More
by DBEDOYA08
Employees Worked With
David Ferreira
September 17, 2018
End to End Seamless Experience It's rare to find both a skilled and experienced sales professional (Bob Kaufman) and the service delivery to back it up. Fortunately, both were aspe It's rare to find both a skilled and experienced sales professional (Bob Kaufman) and the service delivery to back it up. Fortunately, both were aspects of my overall BMW 'acquisition' experience. So far so good...the car is purring while I'm painstakingly learning how to operate it. I look forward to referring this dealership to friends and family. More
by lcreiser
Employees Worked With
Ariel (service), Howard Wu, Bobby Kaufman
September 16, 2018
Could be better I was there for an oil change. After they did the oil change, they inform me that my oil pan gasket is leaking. If they had told me that information, I was there for an oil change. After they did the oil change, they inform me that my oil pan gasket is leaking. If they had told me that information, I would had had the work done. My car was not washed. When I take my other car to Audi for oil change, they always wash my car. BMW gave me a voucher, lame. What, I am going to comeback for a car wash? really! Last time I was there, I was very happy with the service. Not this time. I was disappointed with the service. I should go to the one in Springfield. More
by JEDELGADO
Employees Worked With
Will DaSilva
September 15, 2018
Very disappointed This is the worst service experience that I ever had. Staff was rude and unprofessional. The technician who performed the service did not properly c This is the worst service experience that I ever had. Staff was rude and unprofessional. The technician who performed the service did not properly closed out the cap. The car had a message of low coolant due to that within two days. I would never go back to this place and will advise people to do the same. More
by oitakwong
Employees Worked With
Corey Duarte, David Ferreira, Robert Morgan, April Quist, Ahron Silvestri, Hilario Soares, Gina Todisco, William Finsilver, Will DaSilva, Carlos Duarte
September 15, 2018
Great customer service I had a bad experience a couple years ago but Ron Humphrey and David Ferreira made sure I had a great experience this time around! I had a bad experience a couple years ago but Ron Humphrey and David Ferreira made sure I had a great experience this time around! More
by Cindyleo327
Employees Worked With
Ron Humphrey, David Ferreira
