BMW of Bloomfield
Bloomfield, NJ
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My BMW The sales staff is very friendly and courteous. They listen to my needs. We were not pressured to make a decision. We would return BMW of Bloomfield f The sales staff is very friendly and courteous. They listen to my needs. We were not pressured to make a decision. We would return BMW of Bloomfield for a new lease vehicle. More
Love BMW of Bloomfield The service advisers and sales staff are all friendly and helpful. Facility is always clean and comfortable. The only complaint I would have is that t The service advisers and sales staff are all friendly and helpful. Facility is always clean and comfortable. The only complaint I would have is that the receptionists in the service department are always rude. Every single time. Other than that, it is a great dealership and I will continue to do my business with them! More
New tires I came in for 4 new tires for 2012 BMW X3. Very difficult to find the right tires. The dealer had them. It took a few hours but I got all 4 new tires I came in for 4 new tires for 2012 BMW X3. Very difficult to find the right tires. The dealer had them. It took a few hours but I got all 4 new tires mounted & balanced while waited. Service rep was very good. I was able to get a rebate & slight discount so that was good too because the tires are very expensive. No complains except that only a certain size tire fits my X3 & the supply is extremely limited. I check several sources but not available or out of stock. I wish BMW made its vehicles so that there are more options on its tires rather than a very specific type that it turns out is in very short supply & expensive More
Great Customer Service This is my second time leasing a BMW X3 from this dealership. My salesman Rafael was great. He was able to get me the car I wanted and kept me infor This is my second time leasing a BMW X3 from this dealership. My salesman Rafael was great. He was able to get me the car I wanted and kept me informed throughout the whole process. My experience the second time around was better than the first. I would definitely recommend this dealership and salesman. More
Delightful Smooth process with a friendly staff and great atmosphere. Everything was explained in easy to understand terms. I would highly recommend this dealer Smooth process with a friendly staff and great atmosphere. Everything was explained in easy to understand terms. I would highly recommend this dealer to anyone. More
Worst place to buy vehicle This is the worst place to buy a vehicle. Once the vehicle is sold nobody will respond. Made 10 calls to get the VSC cancelled, after 4 days they res This is the worst place to buy a vehicle. Once the vehicle is sold nobody will respond. Made 10 calls to get the VSC cancelled, after 4 days they responded and asked to fill a form and sign it and send. I did it within an hour. After 14 days when I followed up with Lithia, they say they haven't received the cancellation form. Disgusting service, never saw a BMW dealer treat customers like this, after so many followups. Would never buy or recommend buying from this place More
Superb Car Buying Experience Bobby made our car buying experience a breeze. From the very first conversation to the time we closed the deal he was very transparent and willing to Bobby made our car buying experience a breeze. From the very first conversation to the time we closed the deal he was very transparent and willing to work with us. We live in CT and discussed our needs by phone and when we arrived, he had already lined up all the paperwork and things were just as we had discussed and agreed to. Howie was equally friendly and professional as we signed all the paperwork. We could not have asked for more! Thank you Bobby and Howie. More
Mirrors on my Z-4 They took care of the out side side mirrors on my Z-4, and it looks great. The paint is perfect mach. Thank you, Hedy They took care of the out side side mirrors on my Z-4, and it looks great. The paint is perfect mach. Thank you, Hedy More
Service on 2003 BMW I had a very courteous service advisor and very helpful. I also found the entry and drop-off very convenient. Overall, it was a very pleasant experi I had a very courteous service advisor and very helpful. I also found the entry and drop-off very convenient. Overall, it was a very pleasant experience. More
Excellent Bob Kaufman is the best salesman ever. He is the reason I continue to lease BMWs year after year .i have followed him to whichever dealership he is in Bob Kaufman is the best salesman ever. He is the reason I continue to lease BMWs year after year .i have followed him to whichever dealership he is in He makes the experience seamless easy and a he is total pleasure. Honest , warm and does exactly what he says he will do. . More