BMW of Bloomfield
Bloomfield, NJ
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Couldn't of asked for better After being coined into driving 5 hours one way to only have a dealer try to scam me into a shady deal, I reached out to BMW of Bloomfield. Drove an h After being coined into driving 5 hours one way to only have a dealer try to scam me into a shady deal, I reached out to BMW of Bloomfield. Drove an hour out of our way but as promised was extremely satisfied with our experience, the staff was very friendly. I would like to thank Anton, Mike and Deokie More
Lies, lies,lies Worst experience ever. Cannot even believe that BMW would allow such incompetent snakes to walk the floors of their dealership. He flat out lied multi Worst experience ever. Cannot even believe that BMW would allow such incompetent snakes to walk the floors of their dealership. He flat out lied multiple times and after being caught was too prideful to admit his wrongdoings. I am appalled and disgusted that after putting down a deposit on a car, his employee Mike sold the car & then tried to upsell us a car I was not even considering. They said there was no other model in the state of Nj and after a quick Google search we found multiple in the area. Pure laziness and full of lies. Once we went to the next dealership to buy the ”invisible” car they denied they could find- he actually called the dealership to check to see if we went there - everyone be ware that this dealership will lie til no end. Do not trust him or anyone there!!!!! More
Great experience My husband and I were treated like royalty by Henry. Very knowledgeable and great service. Returned our calls promptly and very smooth business trans My husband and I were treated like royalty by Henry. Very knowledgeable and great service. Returned our calls promptly and very smooth business transaction. Excellent condition on the pre-owned vehicles. More
Excellent customer service! Ahron has gone a fabulous job in taking care of my car and addressing all my questions. I He even followed up during the day whilst my car was being c Ahron has gone a fabulous job in taking care of my car and addressing all my questions. I He even followed up during the day whilst my car was being checked up and serviced. I was pleased to find my car well serviced with just what it needed (and not looking at pushing for more) and nicely washed afterwards (which has not been the case previously). In the past, I was always given the excuse that the system was down, or the employees didn't have time to wash it, or something else. It happened at least 4 times in my previous services. Not this time. This time also the person at the front desk was very pleasant (also not the case in the past). Clearly BMW Bloomfield has been making some changes and investing in customer satisfaction. It is paying off :)! More
I have been to many dealers before specifically Planet Honda wear I had the worst experience by far. BMW of Bloomfield blew them out the water the staff was excellent to work with. I’m so happy I purchase Honda wear I had the worst experience by far. BMW of Bloomfield blew them out the water the staff was excellent to work with. I’m so happy I purchased my car from them. More
Ahron Silvestri was very friendly and knowledgeable! He thoroughly kept me up to date about everything that was being done to my vehicle, while I waited in the waiting area. I highly recommend going to see thoroughly kept me up to date about everything that was being done to my vehicle, while I waited in the waiting area. I highly recommend going to see Ahron for your service needs. Thank you Ahron! Kindly regards, Tanisha More
Outstanding service! We had a superb experience finding and buying our BMW at the BMW of Bloomfield. Andre went above and beyond with his customer service. He was always q We had a superb experience finding and buying our BMW at the BMW of Bloomfield. Andre went above and beyond with his customer service. He was always quick to respond to our emails and calls as we searched for the perfect car, and spent as much time as we needed to review all of our options and ask all of our questions. Andre made sure we left the dealership with our perfect car, at our perfect price. More
Service Great customer service and friendly sales and service advisors. I'm considering purchasing a new BMW. I will text drive a new vehicle on my next serv Great customer service and friendly sales and service advisors. I'm considering purchasing a new BMW. I will text drive a new vehicle on my next service of my 2014 BMW. More
Great customer service, reasonable wait time Ahron was very friendly and knowledgeable. He kept me updated while I was waiting in the waiting area. As a luxury car dealership though, I wish there Ahron was very friendly and knowledgeable. He kept me updated while I was waiting in the waiting area. As a luxury car dealership though, I wish there were some snacks and fruits. More