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BMW of Bloomfield
Bloomfield, NJ
1,872 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 31, 2020
I had my vehicle serviced at BMW of Bloomfield and definitely the best experience Ive had compared to other dealers I have been. I would definitely recommend BMW of Bloomfield for your services definitely the best experience Ive had compared to other dealers I have been. I would definitely recommend BMW of Bloomfield for your services More
by AB
Employees Worked With
Corey Duarte, Ahron Silvestri, Gina Todisco, Richard Hwang
January 28, 2020
Friendly and thorough - although the service was supposed to be done in 4 hours and it took overnite bc the company system went down, everyone was very helpful to be done in 4 hours and it took overnite bc the company system went down, everyone was very helpful More
by MortyPie
Employees Worked With
Kevin Gou - service dept - 5 stars, William Hamilton
January 27, 2020
Bobby Kaufman is stellar. Phenomenal experience. He’s a pro and an asset to BMW. He was knowledgeable and provided excellent advice. He was also patient and listened to any and all needs I had. pro and an asset to BMW. He was knowledgeable and provided excellent advice. He was also patient and listened to any and all needs I had. More
by Jefflupinacci
Employees Worked With
Bobby Kaufman
January 24, 2020
Bad experience My name is Reshma Bhoopersaud, my service adviser was Kevin. One of the worst customer experience I have ever encountered. My car was in for service f My name is Reshma Bhoopersaud, my service adviser was Kevin. One of the worst customer experience I have ever encountered. My car was in for service for 6 weeks due to a recalled, I called Kevin every week to check on my vehicle with no responds or call back, I finally got the call my car is ready on 01/23/2020... and they did not have the decency to wash my car. Poor service. I have never heard of a dealer servicing your car and don't wash it before the client pick it up. ( especially when the service took them 6 weeks) The level of service is not acceptable. More
by Reshma
Employees Worked With
kevin
January 23, 2020
No problems I received the help needed upon arrival. The waiting time was not long and i found the administration very pleasant to work with. Plus is was able to I received the help needed upon arrival. The waiting time was not long and i found the administration very pleasant to work with. Plus is was able to buy items from this dealer of which i had a hard time trying to purchase from the computer. I give my visit 5 stars. More
by gentlegrace52
Employees Worked With
Ahmed and Jacob.
January 22, 2020
Courteous and efficient I had to bring my car for a light showing up in the dashboard. They took care of me rapidly after a quick phone call, I was able to bring my car in fo I had to bring my car for a light showing up in the dashboard. They took care of me rapidly after a quick phone call, I was able to bring my car in for a check up. It was done thoroughly and transparently. I appreciated being walked through the findings and understand the implications and potential next steps. The service advisor, Grace, who took care of me was very courteous, attentive to my needs and very professional. Overall a great experience More
by Vanessa
Employees Worked With
Grace Kelly
January 21, 2020
An absolutely great experience with Jerry. Went to the end of the world and back for me. Definitely a 5 out of 5 experience and one of the better BMW dealerships in the area. end of the world and back for me. Definitely a 5 out of 5 experience and one of the better BMW dealerships in the area. More
by jdipinto
Employees Worked With
Gerardo Martinez, Dorival Pereira
January 16, 2020
Nice and friendly staff. Car was serviced and washed in a timely manner. Dealership was nice and clean. I will be returning to get work done on my car. Thank you Ahmed for your friendly service. timely manner. Dealership was nice and clean. I will be returning to get work done on my car. Thank you Ahmed for your friendly service. More
by ajae
Employees Worked With
Ahmed Elmahdy
January 15, 2020
Henry Itriago reached out to me in efforts to help me chose a car that would fit my needs based on an inquiry I did online! He was very patient with me and explained everything I had questions about. He chose a car that would fit my needs based on an inquiry I did online! He was very patient with me and explained everything I had questions about. He scheduled an apt, and I came in and got the car of my dreams! I really didn’t expect to leave with a car, but I did. I love my new car so much ! I would definitely go back to Henry for all my BMW needs More
by ChanelR
Employees Worked With
Deokie Vargas, Henry Intriago, Najat Zinane
January 09, 2020
Thanks a lot to fix my car's issues on the same day. I appreciate the work that had done quickly and efficiently. My advisor Corey did a great job! But please next time wash the car after service it was m appreciate the work that had done quickly and efficiently. My advisor Corey did a great job! But please next time wash the car after service it was my second time. More
by delphine.cadet
Employees Worked With
Corey Duarte
