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BMW of Bloomfield

Bloomfield, NJ

Overview
Reviews
Vehicles
4.3
1,877 Reviews
Call Dealership (862) 236-3355
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425 Bloomfield Ave

Bloomfield, NJ

07003

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Showing 1,877 reviews

June 24, 2024

Worst BMW experience ever. They handled the sale of a lease return for one of their customers and lost one of the key fob's. They admit to the lost key but no one at Bloomfield More

by Drew
Recommend Dealer
No
Employees Worked With
Bobby Kaufman
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Jun 27, 2024 -

BMW of Bloomfield responded

Drew, I'm really sorry to hear about your experience with the lost key fob and lack of communication. This isn't the level of professionalism we strive for, and I'd like to help resolve this issue as soon as possible. Please reach out directly when you have a moment. Thank you, Chris Chang - General Sales Manager - 973-780-9535

June 14, 2024

This dealership is great . Had no issues with any aspects , had a recall done recently and everything went smoothly More

by jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmed Elmahdy, Ahron Silvestri, Richard Hwang
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Jun 14, 2024 -

BMW of Bloomfield responded

Thank you for sharing your positive experience! We're glad to hear everything went smoothly with your recall at BMW of Bloomfield. We appreciate the support!

May 16, 2024

Parts department overcharged me for my wheel and tire set. I don’t trust them! Service Center has been good overall. More

by Mat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin
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May 16, 2024 -

BMW of Bloomfield responded

Mat, I am sorry to learn about your experience with the parts department. I appreciate you bringing this to our attention and would like to ensure we address any mix-ups or miscommunications. Please reach out to me when you have a moment. Thank you, Richard Hwang - Service Manager - 973-780-9551

May 08, 2024

I worked with Luis. He was professional and responsive. I would purchase from Luis and this dealership again. More

by japarenti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis
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May 09, 2024 -

BMW of Bloomfield responded

We're glad to know that Luis provided you with a professional and responsive service at BMW of Bloomfield. We look forward to assisting you again in the future!

May 03, 2024

As usual , excellent customer service . Very professional ,specially the manager Ahron Silvestri gave me his time to answer all my questions . More

by RAYMOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Yoon, Ahron Silvestri
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May 05, 2024 -

BMW of Bloomfield responded

Raymond, we're delighted to know you had an excellent experience at BMW of Bloomfield, especially with our manager Ahron. We strive for professional service and are here anytime you have more questions!

April 25, 2024

Phenomenal experience as always. Will continue to recommend to family and friends. Experience improves each time. More

by Hermi.Aquino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Chang, Ahron Silvestri, Bobby Kaufman, Mohamed Fahmi
Report | Print
Apr 25, 2024 -

BMW of Bloomfield responded

Hermi, we're delighted to know you've had consistently great experiences at BMW of Bloomfield. Thanks for recommending us to your family and friends!

April 12, 2024

Grate customer service, quick and easy experience. Straight to it with no surprises at the end! PERFECT. More

by Chris.arroyo19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Kaufman
Report | Print
Apr 12, 2024 -

BMW of Bloomfield responded

Chris, we're delighted to know you had a great experience at BMW of Bloomfield! We aim for straightforward and efficient service. Thanks for the review!

April 12, 2024

Excellent customer service! I was in and out before I blinked twice. The staff was very friendly and helpful! More

by onefabcookie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Duarte
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Apr 15, 2024 -

BMW of Bloomfield responded

We're delighted to know you had such a positive experience at BMW of Bloomfield! Our team always aims for efficient and friendly service. Thanks for the review!

April 05, 2024

I found Doug to be professional, friendly, and helpful. The work was completed and the car broight back spotless. More

by djmb711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Weinstein
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Apr 07, 2024 -

BMW of Bloomfield responded

We're glad to know that Doug and our team at BMW of Bloomfield provided you with a professional and friendly service. It's great to see your car was returned spotless! Thanks for the positive feedback!

April 04, 2024

BMW Bloomfield is by far the best dealer I’ve worked with. I have purchased or leased 20 times in the last 25 years They have been consistently, the most supportive, competitive easy to work with, More

by williamokeefe2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Chang, Bobby Kaufman
Report | Print
Apr 04, 2024 -

BMW of Bloomfield responded

We're delighted to know that you've had such a positive experience with our team at BMW of Bloomfield! It's great to see your shout-out for Bobby and Chris. We appreciate the support, thank you so much!

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