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BMW of Bloomfield

Bloomfield, NJ

4.3
1,879 Reviews

425 Bloomfield Ave

Bloomfield, NJ

07003

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Showing 1,879 reviews

October 09, 2024

I reached out to this dealership regarding the purchase of a 2024 bmw x7. After confirming the x7 was available I made an appointment to test drive and purchase the BMW X7. After driving out there from Lon More

by gregory.lachhman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rabiat tijani , Bobby Kaufman
Oct 16, 2024 -

BMW of Bloomfield responded

Gregory, I'm sorry to hear about your experience and the inconvenience you faced. We strive for clear communication with our customers, and it's disappointing that we fell short here. This specific X7 was not included in the initial list of BMW Stop Sale units and was not flagged in the inventory as such. But unfortunately, this unit is a Stop Sale unit. Please reach out if you'd like to discuss this further or have any other concerns. Thank you, William Finsilver - 973-780-9501

September 22, 2024

Excellent experience working with Eugene Poznyak. He was on top of every delivery milestone. The pricing was great so as the service. Thank you, BMW of Bloomfield team, More

by vitaly.d
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene Poznyak
Sep 23, 2024 -

BMW of Bloomfield responded

We're delighted to hear that Eugene and the BMW of Bloomfield team provided excellent service and great pricing. Thank you for sharing your positive experience! Enjoy your new ride!

June 24, 2024

Worst BMW experience ever. They handled the sale of a lease return for one of their customers and lost one of the key fob's. They admit to the lost key but no one at Bloomfield More

by Drew
Recommend Dealer
No
Employees Worked With
Bobby Kaufman
Jun 27, 2024 -

BMW of Bloomfield responded

Drew, I'm really sorry to hear about your experience with the lost key fob and lack of communication. This isn't the level of professionalism we strive for, and I'd like to help resolve this issue as soon as possible. Please reach out directly when you have a moment. Thank you, Chris Chang - General Sales Manager - 973-780-9535

June 14, 2024

This dealership is great . Had no issues with any aspects , had a recall done recently and everything went smoothly More

by jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmed Elmahdy, Ahron Silvestri, Richard Hwang
Jun 14, 2024 -

BMW of Bloomfield responded

Thank you for sharing your positive experience! We're glad to hear everything went smoothly with your recall at BMW of Bloomfield. We appreciate the support!

May 16, 2024

Parts department overcharged me for my wheel and tire set. I don’t trust them! Service Center has been good overall. More

by Mat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin
May 16, 2024 -

BMW of Bloomfield responded

Mat, I am sorry to learn about your experience with the parts department. I appreciate you bringing this to our attention and would like to ensure we address any mix-ups or miscommunications. Please reach out to me when you have a moment. Thank you, Richard Hwang - Service Manager - 973-780-9551

May 08, 2024

I worked with Luis. He was professional and responsive. I would purchase from Luis and this dealership again. More

by japarenti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis
May 09, 2024 -

BMW of Bloomfield responded

We're glad to know that Luis provided you with a professional and responsive service at BMW of Bloomfield. We look forward to assisting you again in the future!

May 03, 2024

As usual , excellent customer service . Very professional ,specially the manager Ahron Silvestri gave me his time to answer all my questions . More

by RAYMOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Yoon, Ahron Silvestri
May 05, 2024 -

BMW of Bloomfield responded

Raymond, we're delighted to know you had an excellent experience at BMW of Bloomfield, especially with our manager Ahron. We strive for professional service and are here anytime you have more questions!

April 25, 2024

Phenomenal experience as always. Will continue to recommend to family and friends. Experience improves each time. More

by Hermi.Aquino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Chang, Ahron Silvestri, Bobby Kaufman, Mohamed Fahmi
Apr 25, 2024 -

BMW of Bloomfield responded

Hermi, we're delighted to know you've had consistently great experiences at BMW of Bloomfield. Thanks for recommending us to your family and friends!

April 12, 2024

Grate customer service, quick and easy experience. Straight to it with no surprises at the end! PERFECT. More

by Chris.arroyo19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Kaufman
Apr 12, 2024 -

BMW of Bloomfield responded

Chris, we're delighted to know you had a great experience at BMW of Bloomfield! We aim for straightforward and efficient service. Thanks for the review!

April 12, 2024

Excellent customer service! I was in and out before I blinked twice. The staff was very friendly and helpful! More

by onefabcookie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Duarte
Apr 15, 2024 -

BMW of Bloomfield responded

We're delighted to know you had such a positive experience at BMW of Bloomfield! Our team always aims for efficient and friendly service. Thanks for the review!