BMW of Bloomfield

Hi there,it's always pleasant to meet right people in the life.On the 12th of December I met not only a good person but an excellent specialist too in a pretty good place BMW of Bloomfield.It's a Client Advi life.On the 12th of December I met not only a good person but an excellent specialist too in a pretty good place BMW of Bloomfield.It's a Client Advisor Steeve Eveillard.He assisted me with my Lincoln MKX.As for me,his service was excellent and I can refer him to my friends.Wish him be healthy and wealthy.Merry Christmas and a Happy New no oYear.Best regards,Mykhaylo Yurkevych. More

As always, Gina Tedesco saves the day. I had an unexpected issue with my 2015 528XI, brought it in without an appointment, Gina and the service staff got me back on the road. Thanks Gina! unexpected issue with my 2015 528XI, brought it in without an appointment, Gina and the service staff got me back on the road. Thanks Gina! More

Brought the car in for some simple warranty repairs and instead of addressing the items of concern they replaced motor mounts (on a near new car) that I never experienced in 6000 miles of driving but they instead of addressing the items of concern they replaced motor mounts (on a near new car) that I never experienced in 6000 miles of driving but they heard and filed a complaint under my name. Then promised they would give a fair resolution until GM William Finsilver called and was anything but polite. READ YOUR SERVICE REPORTS. They think i should be thankful to have motor mounts done on a near new car that I never heard in 6k miles but they heard in 1 never once calling me to advise or telling me ever. Top it off my issues werent addressed so I wont be returning More

I brought my BMW X5 to Bloomfield for service and unfortunately there was a little miscommunication on what the issue was exactly. The Service Director, Richard, quickly took action and went above an unfortunately there was a little miscommunication on what the issue was exactly. The Service Director, Richard, quickly took action and went above and beyond to not only correct the error, but to make me feel whole. The true gauge of customer service is how an organization takes ownership and is proactive in offering resolutions when problems arise, because nobody is perfect. It is especially hard to find service departments that focus on the long term relationship with their clients as opposed to trying to bring in revenue in the short term. Because of Richard’s actions and transparency, I will make sure that BMW of Bloomfield is the only dealership that I take my car. More

Great overall experience provided by Gina. I went in for a leak in a rear tire and was able to get my breaks, an alignment and oil change done. a leak in a rear tire and was able to get my breaks, an alignment and oil change done. More

Bobby Kaufman was very helpful and knowledgeable and gave us guidance and support throughout the leasing process. It was paramount in making our decision to lease from the dealership. Overall, the custome us guidance and support throughout the leasing process. It was paramount in making our decision to lease from the dealership. Overall, the customer service at the dealership is excellent. Thank you. More

Jack Gomes is absolutely magnificent. Going beyond the call of duty, he found the best deal ever! He provided outstanding customer service. Love my car also! call of duty, he found the best deal ever! He provided outstanding customer service. Love my car also! More

Very nice service right from the time I checked in. Ahron explained the issues and gave me a realistic time frame. Best was when the vehicle was ready earlier than I expected. Ahron explained the issues and gave me a realistic time frame. Best was when the vehicle was ready earlier than I expected. More

Honestly the best customer service I have ever had. I have been to a few dealerships but the service here is the Best! Thank You! have been to a few dealerships but the service here is the Best! Thank You! More

As an entrepreneur I know the value of having someone that represents the values of ones company and Jack was that person for us. We are very satisfied with the service we experienced. Thank you Joaquim! that represents the values of ones company and Jack was that person for us. We are very satisfied with the service we experienced. Thank you Joaquim! More