BMW of Bloomfield

Everyone at BMW of Bloomfield is extremely courteous. Jay made the effort to find me the car that I wanted and to get that car to me in the timeframe in which I needed it. Ivan was kind enough to spend Jay made the effort to find me the car that I wanted and to get that car to me in the timeframe in which I needed it. Ivan was kind enough to spend the time with me to explain all of the little details and answer all of my questions. Thank you guys!! More

I always dreamed of having a BMW. Jacqueline and Ivan put me in my first BMW a few years ago. I will work with Jacqueline on my new one as well. My husband handles the service on our X3. He has been dealing me in my first BMW a few years ago. I will work with Jacqueline on my new one as well. My husband handles the service on our X3. He has been dealing with advisor Rich Pescatore. We are happy with our sales and service experience thus far. We feel like one of the family. We pass two BMW dealerships from our home to Bloomfield. We wouldn't think of going anywhere else. Bev B Smith More

Keith Marciniak is by far the best service advisor I have ever had dealt with. Keith is knowledgeable about the cars, friendly, and is always responsive. Previous dealerships I have gone to have all had an ever had dealt with. Keith is knowledgeable about the cars, friendly, and is always responsive. Previous dealerships I have gone to have all had an attitude, would never answer their phones, or call back when you want to check the status of your car. Because of Keith and the BMW of Bloomfield service department, I will definitely purchase another BMW. More

I came to BMW of Bloomfield late on Saturday (I had a 5pm appt and they were closing at 6) after a negative experience earlier in the day at Park Ave BMW. I was looking to buy a loaner 328xi and had called appt and they were closing at 6) after a negative experience earlier in the day at Park Ave BMW. I was looking to buy a loaner 328xi and had called in advance to make sure that there were cars in stock. I received a prompt return phone call from Odria informing me there were cars available, and to come in. I arrived at the dealer 15 minutes early, with time to look around, and was promptly greeted by two gentlemen. While one went to tell the internet sales team I had arrived, I spoke with the other, who turned out to be Bob Scherzer. He offered to get me started instead of letting me sit around and wait for the other team. The experience overall was great. Bob was knowledgable, honest, and didn't provide pressure on me to make a decision. Charles was a convincing salesman (he was definitely the heavy when it came to applying pressure), but never made me uncomfortable, and I genuinely believed him when he said he was most concerned with making me happy with my purchase. The only thing that I found a little uncomfortable was that while I was sitting in Bob's cube, talking to Charles, Jackie and Odria came by to meet me, and Jackie pulled Bob away from the conversation, no doubt to reprimand him for helping me. Bob was professional and didn't say a thing about it, but it was a little odd. I appreciated the quick help and warm greeting when I walked in the door, and felt bad he was reprimanded for doing the right thing for me. If it weren't for that, I'd have given the entire experience 5 stars. Finally, Jim Palumbo was patient and knowledgable, helping me close the deal at 8pm, long after close. Bob even hung around until I was finished, made sure I was comfortable enough with the car to drive home (even setting up the bluetooth connection to my cell phone for me), and told me to make a list of anything I had questions about for my next visit to the dealer - he'd be happy to help me anytime! I can't believe I'm actually saying this, but I was so comfortable with the dealership, that I'm looking forward to bringing the car in for its first service! More

The salesman Alaa Ahmed is extremely friendly and helpful. I travelled 120 miles to pick up the vehicles and he understood my need and prepared the paperwork beforehand. He walked me through everythi helpful. I travelled 120 miles to pick up the vehicles and he understood my need and prepared the paperwork beforehand. He walked me through everything quickly and saved me tons of time. I would love to do business with him again!!! More

The very first moment I stepped into the BMW dealership, I felt very comfortable. The staff appeared warm and friendly. All of the available options very given to me in order to purchase my first BMW. Th I felt very comfortable. The staff appeared warm and friendly. All of the available options very given to me in order to purchase my first BMW. The car payments were affordable and I left with such a great feeling. I would highly recommend this dealership to family and friends! More

Victor was a delight to work with! Thank you so much BMW of Bloomfield, we came from Manhattan and we picked the right dealership, out of all the choices, to work with! The service was complete, Victor ans of Bloomfield, we came from Manhattan and we picked the right dealership, out of all the choices, to work with! The service was complete, Victor answered every question I had and I was very satisfied at the completion of the deal. Victor is a real man, with real values, and that makes him a wonderful salesperson to work with. Thank you. More

I bought my certified pre-owned BMW 335 from BMW of Bloomfield. J Johnson, client advisor and his sales manager, Charles, were extremely helpful throughout the entire process. Pricing on new vehicle an Bloomfield. J Johnson, client advisor and his sales manager, Charles, were extremely helpful throughout the entire process. Pricing on new vehicle and trade-in were fair, paperwork was organized and correct and the 335 was delivered in "pristine" condition. Jay and Charles made the transaction extremely easy and I will be buying my next car from them in 48 months. More

On time service. No surprises. Quality work. Loaners always availible and if waiting, nice accomodation. Would recommend and have recommended this dealership and this particular customer service person always availible and if waiting, nice accomodation. Would recommend and have recommended this dealership and this particular customer service person ( Chris Vendon )to several people. I also have my other BMW seviced there, even though I purchased it somewhere else. More

this dealership is allways their for you. when you need this dealership is allways their for you. when you need a loaner, if you have a questen. craig from the parts department allways helps with parts an this dealership is allways their for you. when you need a loaner, if you have a questen. craig from the parts department allways helps with parts and prices. linda in the front is there for so many years and she knows most of the costumers. its a good team in that dealership. More