BMW of Bloomfield

i did not purchase a car at this dealership only because they didn't have exactly what i wanted, but was so pleasantly surprised by the service and personality of the salesperson - Pam Delorenzo that I felt they didn't have exactly what i wanted, but was so pleasantly surprised by the service and personality of the salesperson - Pam Delorenzo that I felt compelled to write a positive review. I will be in touch with her about upcoming inventory and hope to find what I'm looking for at BMW of Bloomfield. John Castro More

I would recommend BMW of Bloomfield to anyone. Pamela Delorenzo greeted me as soon as I entered the showroom; She was very courteous and attentive. She made me feel very comfortable through the whole pro Delorenzo greeted me as soon as I entered the showroom; She was very courteous and attentive. She made me feel very comfortable through the whole process. She was very informative, helpful and I never felt pressured to buy a car. Bill from Finance was also very professional. He explained everything step by step and in detail. I was very Happy and satisfied with my experience. Thanks Pam and Bill... Chris Vendor I would like to thank you and the service team for making my first experience with your department a pleasant one. All of my request were completed to my satisfaction. Thanks again. More

My experience with Pamela DeLorenzo and Bloomfield BMW was very positive. She was very curtious and attentive to my needs. I was given alot of time to make my decision with very little pressure. I was was very positive. She was very curtious and attentive to my needs. I was given alot of time to make my decision with very little pressure. I was encouraged to look at all the cars available before making my decision . The test drive was very good and a great opportunity for me to really feel the car. My entire experience was positive including the gentleman who assisted me with all the paperwork. He was very informative and patient. More

Excellent service with zero hassles. I was given a warm welcome and the service on my car was completed in a very prompt manner. The experience was definitely one of the best I ever had with auto service. welcome and the service on my car was completed in a very prompt manner. The experience was definitely one of the best I ever had with auto service. I highly recommend Bloomfield BMW for both service and sales. More

My experience at the Bloomfield service dept has been mixed. I am now finding several recurring issues. A leak that leaves standing water on my floorboards is the most annoying with the same solution pro mixed. I am now finding several recurring issues. A leak that leaves standing water on my floorboards is the most annoying with the same solution proposed by BMW service (clean out the sunroof drain @ $125/hr again). No thanks. It seems to me that the dealer is trying to turn the car around as quickly as possible, which makes sense at a place like BMW (mostly new cars, still under warranty - the customer doesn't feel the level of technical service they are or are not getting because they're not paying for it). I just think they've dropped the ball for those of us who want more out of a $40K+ vehicle than 50,000 miles. This is the 3rd repeat repair I have had with BMW. That's not my service person's fault - it seems like a business model / upper management issue to me - they forget the people who are not turning their car over every 4 years and are actually paying for their misdiagnoses and failed repairs. The gripe I have with BMW Bloomfield was that I found no support or flexibility when I spoke to the service manager on the repeat repair and I was told that they are following their protocol (which has still not lead to successful diagnosis of the leak after how many years of trying). It's time to step outside the box if you have to and deliver actual repairs, not just coffee and a smile. I am really disappointed with BMW and I won't be buying another one. More

I had a check engine light on my cpo X5.I always go to Chris Vendor because he is the best one there.When the saleman sold me the truck he introduced me to Chris and told me he was the best guy in the ser Chris Vendor because he is the best one there.When the saleman sold me the truck he introduced me to Chris and told me he was the best guy in the service dept. And Chris has always come through for me.The truck was ready and washed before the promised time that Chris gave me. I would recommend Chris to everyone.The only negative things I can say about the visit is about the dealership itself.The building is old and ugly. More

I went there to bring my 335i for service, actually this is my first time going to the Bloomfield dealership. While waiting for a loaner, I went up to the showroom to see what type of programs they on the 3 is my first time going to the Bloomfield dealership. While waiting for a loaner, I went up to the showroom to see what type of programs they on the 3-series coupe. The numbers were discussed by Pamela and she let me test drive one. I told Pamela I would be back because I had a prior engagement. I had only 1month left on my lease, they gave me a offer I couldn't refuse so I came back and did the deal. More

Pam was honest, trustworthy, friendly, non-pushy knowledgeable and informative. It was a pleasure purchasing a car from Pam. I would send anyone interested in purchasing a car to her! Her managers knowledgeable and informative. It was a pleasure purchasing a car from Pam. I would send anyone interested in purchasing a car to her! Her managers (Steve, I think and Bill, the finance guy) all were easy to deal with, knowledgeable and informative.In addition, the service department seems fairly accommodating. More

I have purchased a new BMW x5 from this dealership, I was impressed with Wayne and Helen, very customer service orientated. They have provided courteous, professional consulatation and service to and ensure impressed with Wayne and Helen, very customer service orientated. They have provided courteous, professional consulatation and service to and ensure my neeeds are met. The pricing is also very competitive. Overall, I am very satisified with the dealership. More

Was looking for an '06 X5, contacted a few dealers, drove around to some of them and looked at a few of them. Finally, settled with Bloomfield BMW because of the price. They had the lowest of all dealerships around to some of them and looked at a few of them. Finally, settled with Bloomfield BMW because of the price. They had the lowest of all dealerships I've been to. Another dealership I went to the previous day could have gotten my business but the manager was being a smartass and tried to make me look cheap when I asked for a few hundred dollars more on my trade in (although the salesperson was the best I'd ever met). You won't have that kind of experience when dealing with Pam or Kashmir here, they gave me a decent value for my trade in and the price of the certified X5, well do your homework before you come. Overall, I'm pretty glad to purchase my vehicle here. Everyone I've come across in the dealership - Pam, Kashmir, Wayne were nice and polite. the finance manager William was very professional even though I declined the add on packages he offered when signing all the documents. I'd a few minor issues that were somehow missed during certification, but they were all taken care of within 1/2hr by the service director Craig Hacker. If I were to buy another BMW, I would definitely drop by here or suggest to anyone looking at a CPO BMW. More