BMW of Bloomfield

Rich was very professional and explained the BMW extended vechicle protection program.The vechicle was taken care of right away,the overall experience was painless.Rich called us back when the vechicle was f vechicle protection program.The vechicle was taken care of right away,the overall experience was painless.Rich called us back when the vechicle was finished and we met with Craig the manager, the dealership is a very professioal facility. THANK YOU JIM SIMONSEN More

Great service! Kevin and his uncle (the manager) were the best! They help me and my wife understand the ins and outs of the car while at the same time they were keeping our two kids entertained. Kevin even s best! They help me and my wife understand the ins and outs of the car while at the same time they were keeping our two kids entertained. Kevin even sync my phone with my new car!! I am recomending them to all my frinds! More

This is my first time coming to here for service. I called this morning and needed service ASAP they were able to accomodate me. All the staff have been very friendly. They even ordered lunch for the called this morning and needed service ASAP they were able to accomodate me. All the staff have been very friendly. They even ordered lunch for the customers. You are the best. Excellent Customer Service More

The professionalism and friendliness of the staff was unmatched. Made the car buying experience calm and pressure-free. Kevin was extremely helful and knowledgable as was the manager Charles. They hel unmatched. Made the car buying experience calm and pressure-free. Kevin was extremely helful and knowledgable as was the manager Charles. They helped us find the perfect BMW. Thanks again! I would definitely recommend this dealership. More

This dealer made owning a BMW possible. They were very courteous. The maintenance plan l was offered was unbeatable. I brought my car in for oil change and my car was washed in addition. My 528xi is highw courteous. The maintenance plan l was offered was unbeatable. I brought my car in for oil change and my car was washed in addition. My 528xi is highway happy. When l take the fast lane, this dealer gave me exactly what l needed More

You walk into relaxed environement. There was no pressure to buy or make commitment on the spot. Very friendly and professional salesman and management. Car was ready as promised on time. I appreciate all th to buy or make commitment on the spot. Very friendly and professional salesman and management. Car was ready as promised on time. I appreciate all the help from Mr. Fahmi, Ahmed, and Kevin. I will be happy to go back again. I strongly recomend them. More

I recently received my 2011 BMW M3 from BMW of Bloomfield. They were extremely professional in all aspects of the transaction, especially Alaa Ahmed, the salesperson I was working with. They exp Bloomfield. They were extremely professional in all aspects of the transaction, especially Alaa Ahmed, the salesperson I was working with. They explained everything I needed to know in great detail including all my options and helped to figure out what would be the best way to move forward. I explained to them what I was looing for and we eventually came to the conclusion of the M3 Convertible which had a very attractive special going on at the time and turned out to be the best option for me. I special ordered the car and Alaa was keeping me informed every step of the way and also went above and beyond the call of duty as he was able to get me the car a few days earlier than expected. On the day I went to pick up the car, the finance manager, Ivan Romero was also very helpful and answered all the questions I had related to the purchase. I would like to thank everyone I was able to work with at BMW of Bloomfield for making my experience a pleasant one. I would recommend to anyone considering a BMW as their next car to go to Bloomfield, and I will definitely be going there for any future BMW purchases. More

Best service I have ever had in a dealership. I made an inquiry online one day before going to the dealership and received their response email/phone call early next day morning saying that they are pretty inquiry online one day before going to the dealership and received their response email/phone call early next day morning saying that they are pretty confident to get the number I wanted. So we (my wife and I) went there 2 hours later. Kevin and Charles worked with us and they did not push anything we didn't want to us! Kevin and us built a car online with only the option we wanted without "selling" any extra to us. They got a similar car in stock! Kevin showed us the car, which is newly imported one week ago with only 9 miles and nobody even tested drive before. He answered all our questions and he was as excited as we did about the 335i xDrive coupe. However, we got a pricing issue that the car they have is 2500 dollars MSRP more than than the one we built together. Amazingly, we still reached a deal with exactly the same number as I expected. When worked with us on financing, Charles was very down to earth and there was no tricks in the number calculation. He is super efficient on explaining the number and reaching a deal. He is willing to explain all the variables affecting the final payment and didn't play any games. After we reached a deal, I filled out the credit application and everything worked out fine. Again, to our surprise, when we spoke with their financial manager Jim, he was able to put us into super elite and saved us a lot on interest, what we didn't even asked for. Through the whole process, we were treated very well and all their staffs are super easy going. They made the whole buying experience trick free and worry free. When we decided to purchase a 335i xDrive coupe, my wife kept telling me to be patient since it is really hard to get the model suits our needs perfectly. She told me that we will drive away one whenever we go into a dealership and feel everything is so right. Kevin, Charles and Jim made us have the feeling my wife talked about and we found no reason not driving the car home! Still feel excited about my new coupe now. Will come back to review their service once my car is due on maintenance. More

I received great service from the dealership and eveyone cares about customer satisfaction. There is one person in the service department, Mr. Chris Vender ( service advisor); He is very patients to listen cares about customer satisfaction. There is one person in the service department, Mr. Chris Vender ( service advisor); He is very patients to listen to the problems of my car and very honest to me regarding the issues that I had. Compare to other dealship, most of the time they just want to get rid of you. But Chris will assist you until your full satisfaction. I'll give him a rating of 100% of great service and the way he cares about his customers. I would also like to thank the entire team of Bloomfield BMW to assist me from the start to finish of the transaction. I certainly will recommend all my friends to this dealership. Phil Li More

Bob S. from sales was also helpful with the set-up of the car. He sat with me and went through the operation of the vehicle. He set up the satellite radio. James Palumbo was the most helpful in the expl the car. He sat with me and went through the operation of the vehicle. He set up the satellite radio. James Palumbo was the most helpful in the explanation of setting up the lease agreement and the MSD program. He answered all of my questions and was wonderful. More