BMW of Bloomfield

These are gentlemen who made the process of purchasing a new car enjoyable. They genuinely want you to be pleased with the car. They were accommodating, informative and extraordinarily customer focused. T new car enjoyable. They genuinely want you to be pleased with the car. They were accommodating, informative and extraordinarily customer focused. Thanks to these individuals, I wound up choosing the car that I wanted, and equipping it to my specifications. More

I have receommended this dealership to several friends and family in the past and will continue to do so in the future. My husband and I are always greeted by name when we come in for servicing and are tr and family in the past and will continue to do so in the future. My husband and I are always greeted by name when we come in for servicing and are treated with the utmost respect. We are always accomodated whether it is early morning appointments or late evening pick ups. We have been servicing our car with this dealership since 2003 and last year bought a new car there and hope to continue keeping our business there. BMW really knows how to create a family like atmospshere which promotes loyalty. When I am assigned to work with Tom or not he always seeks and greets me when I am there, and that lets me know that it is not just about selling a great car but it also about giving great service. More

The service at BMW of Bloomfield was undoubtedly great. I was very satisfied with my experience there upon buying a used 2006 BMW. The quality of service was exceptional as well as the quality of work. The s was very satisfied with my experience there upon buying a used 2006 BMW. The quality of service was exceptional as well as the quality of work. The sales representatives were very friendly. My overall experience was wonderful. I would recommend BMW of Bloomfield to anyone. More

Everyone at BMW of Bloomfield is extremely courteous. Jay made the effort to find me the car that I wanted and to get that car to me in the timeframe in which I needed it. Ivan was kind enough to spend Jay made the effort to find me the car that I wanted and to get that car to me in the timeframe in which I needed it. Ivan was kind enough to spend the time with me to explain all of the little details and answer all of my questions. Thank you guys!! More

I always dreamed of having a BMW. Jacqueline and Ivan put me in my first BMW a few years ago. I will work with Jacqueline on my new one as well. My husband handles the service on our X3. He has been dealing me in my first BMW a few years ago. I will work with Jacqueline on my new one as well. My husband handles the service on our X3. He has been dealing with advisor Rich Pescatore. We are happy with our sales and service experience thus far. We feel like one of the family. We pass two BMW dealerships from our home to Bloomfield. We wouldn't think of going anywhere else. Bev B Smith More

I came to BMW of Bloomfield late on Saturday (I had a 5pm appt and they were closing at 6) after a negative experience earlier in the day at Park Ave BMW. I was looking to buy a loaner 328xi and had called appt and they were closing at 6) after a negative experience earlier in the day at Park Ave BMW. I was looking to buy a loaner 328xi and had called in advance to make sure that there were cars in stock. I received a prompt return phone call from Odria informing me there were cars available, and to come in. I arrived at the dealer 15 minutes early, with time to look around, and was promptly greeted by two gentlemen. While one went to tell the internet sales team I had arrived, I spoke with the other, who turned out to be Bob Scherzer. He offered to get me started instead of letting me sit around and wait for the other team. The experience overall was great. Bob was knowledgable, honest, and didn't provide pressure on me to make a decision. Charles was a convincing salesman (he was definitely the heavy when it came to applying pressure), but never made me uncomfortable, and I genuinely believed him when he said he was most concerned with making me happy with my purchase. The only thing that I found a little uncomfortable was that while I was sitting in Bob's cube, talking to Charles, Jackie and Odria came by to meet me, and Jackie pulled Bob away from the conversation, no doubt to reprimand him for helping me. Bob was professional and didn't say a thing about it, but it was a little odd. I appreciated the quick help and warm greeting when I walked in the door, and felt bad he was reprimanded for doing the right thing for me. If it weren't for that, I'd have given the entire experience 5 stars. Finally, Jim Palumbo was patient and knowledgable, helping me close the deal at 8pm, long after close. Bob even hung around until I was finished, made sure I was comfortable enough with the car to drive home (even setting up the bluetooth connection to my cell phone for me), and told me to make a list of anything I had questions about for my next visit to the dealer - he'd be happy to help me anytime! I can't believe I'm actually saying this, but I was so comfortable with the dealership, that I'm looking forward to bringing the car in for its first service! More

Keith Marciniak is by far the best service advisor I have ever had dealt with. Keith is knowledgeable about the cars, friendly, and is always responsive. Previous dealerships I have gone to have all had an ever had dealt with. Keith is knowledgeable about the cars, friendly, and is always responsive. Previous dealerships I have gone to have all had an attitude, would never answer their phones, or call back when you want to check the status of your car. Because of Keith and the BMW of Bloomfield service department, I will definitely purchase another BMW. More

The salesman Alaa Ahmed is extremely friendly and helpful. I travelled 120 miles to pick up the vehicles and he understood my need and prepared the paperwork beforehand. He walked me through everythi helpful. I travelled 120 miles to pick up the vehicles and he understood my need and prepared the paperwork beforehand. He walked me through everything quickly and saved me tons of time. I would love to do business with him again!!! More

The very first moment I stepped into the BMW dealership, I felt very comfortable. The staff appeared warm and friendly. All of the available options very given to me in order to purchase my first BMW. Th I felt very comfortable. The staff appeared warm and friendly. All of the available options very given to me in order to purchase my first BMW. The car payments were affordable and I left with such a great feeling. I would highly recommend this dealership to family and friends! More

On time service. No surprises. Quality work. Loaners always availible and if waiting, nice accomodation. Would recommend and have recommended this dealership and this particular customer service person always availible and if waiting, nice accomodation. Would recommend and have recommended this dealership and this particular customer service person ( Chris Vendon )to several people. I also have my other BMW seviced there, even though I purchased it somewhere else. More